Vonhaus Avis 

23 516
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very disappointed by your Polytunnel with cover! Extremely poor quality and keeps falling off!! Had to get a strong sellotape to keep it together! Absolute waste of money. I purchased another from a d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered the powered paint sprayer on Wednesday, it arrived on Thursday (thanks to EVRI). Used it already for spraying water based fence treatment and the results are great, although a bit of brushwor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin d'outillage
  5. Magasin de matériel de cuisine
  6. Magasin de meubles de chambre à coucher
  7. Magasin de meubles de salon

Écrit par l'entreprise

Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.

Our Free 2-Year Warranty

Included as standard with every purchase

Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.

Coordonnées de contact

Exclusive Vonhaus Offers

Find the latest discounts, seasonal promotions and Blue Light savings.

4,2

Bien

TrustScore 4 sur 5

24 k avis

5 étoiles
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3 étoiles
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1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(23 516)

2 637 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Recommended

Recommended.
I purchased a lawnmower from this company for my Daughter both my Daughter and myself are extremely pleased with the purchase .

5 mars 2026
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Réponse de Vonhaus

Hi Roy,

Thanks for your review! We're so happy to hear that both you and your daughter are extremely pleased with the lawnmower! It's wonderful to know our product is meeting your expectations.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery
Easy to put together and good value for money

16 septembre 2026
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Réponse de Vonhaus

Hi Anja,

We're so happy to hear that you found our product to be good value and easy to assemble, and that you received it quickly! Your positive feedback is truly appreciated.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

Absolute joke

Absolute joke, ordered a tool to complete my job was due Monday, never arrived at all, gave up and cancelled order on the Friday. The problem is Evri but Vonhaus choose to use them. No attempt was made to ship another item next day i was left to wait and see if the tool would ever turn up.

19 septembre 2026
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Réponse de Vonhaus

Hi Chris,

Thank you for your feedback. We're sorry to hear that your order did not arrive within the expected timeframe.
We understand how frustrating this was, particularly as you needed the tool for an ongoing job. Following your contact with our Customer Service team, your order was cancelled and a full refund was issued.
We appreciate you taking the time to share your experience, and your comments regarding the delivery service will be passed on to the relevant team for review.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Kept up to date regarding delivery and received promptly. Very happy with my new tool set. Would recommend this company and would use them again.

18 septembre 2026
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Réponse de Vonhaus

Hi Edna,

We're so pleased to hear that you found the ordering process easy and that you were kept informed about your delivery! It's wonderful to know you received your new 120pc Hand Tool Set promptly and are very happy with it. Thank you for your recommendation!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Have some other Vonhaus products

Have some other Vonhaus products, very pleased with them. Haven't got the bench made up yet, am waiting for help, but no reason to think this won't be any different. Good price & great delivery, received within a couple of days. Thank you 😊

18 septembre 2026
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Réponse de Vonhaus

Hi Jilly,

Thank you for your 5-star review! We're delighted to hear that you've been pleased with your previous Vonhaus purchases and that your new bench arrived quickly and at a great price.
We hope assembly goes smoothly once you have a helping hand, and that you're just as pleased with Westport Green Garden Bench as you have been with your other Vonhaus products.
Thank you for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 4 sur 5 étoiles

Good service

Good quality, shipped quickly

18 septembre 2026
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Réponse de Vonhaus

Hi David,

We're so happy to hear that you are pleased with the quality of your item and that it arrived quickly. We truly appreciate your positive feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Ordered 2 Vonhaus oil radiators and on…

Ordered 2 Vonhaus oil radiators and on deliver one of them was damaged. Reported it to the support team via email. Received a reply within the 24hrs period and a replacement will be sent my home address.
The damaged item was arranged by the support team to be collected from my house. Overall it was a very good customer level of service. Excellent.

18 septembre 2026
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Réponse de Vonhaus

Hi there,

We are so pleased to hear that our support team was able to resolve the issue with your radiator promptly and efficiently. We appreciate you acknowledging our customer service efforts. Thank you for your wonderful feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Arrived

Arrived, quickly and very pleased with product.

18 septembre 2026
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Réponse de Vonhaus

Hi David,

We're so pleased to hear that your order arrived quickly and that you are very pleased with your 5 Tier Food Dehydrator! Your positive feedback is greatly appreciated.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Easy to order on the website and fast…

Easy to order on the website and fast on delivery,this was my second order from this company, I will be back soon

12 septembre 2026
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Réponse de Vonhaus

Hi Sheila,

We are so pleased to hear that you found our website easy to use and that your order arrived quickly! Thank you for your kind words!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Brilliant Service (yet again)

The ordering process was very simple and the goods were dispatched extremely quickly. I have dealt with the company for a few garden items and have always found them extremely helpful and efficient. Even when I had an issue, their customer service was brilliant, and my problem was sorted out straight away. I would highly recommend this company.

16 septembre 2026
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Réponse de Vonhaus

Hi Alastair,

Thank you for taking the time to share your experience with us.
We're delighted to hear that you've found the ordering process simple, delivery prompt, and our team helpful and efficient. It's especially pleasing to know that, when an issue arose, our Customer Service team was able to resolve it quickly for you.
Thank you for your recommendation and for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

The shelving unit was well made &…

The shelving unit was well made & fitted together easily. It was delivered the next day even though I just missed the 1pm order deadline. All round excellent experience.

15 septembre 2026
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Réponse de Vonhaus

Hi Stephen,

Thank you for your review. We're delighted to hear that you found the shelving unit well made and easy to assemble.
It's also great to know that your order arrived so quickly. We're pleased that you had an excellent experience and appreciate you taking the time to share your feedback.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent product

Excellent product, easily ordered and swiftly delivered. Thank you!

16 septembre 2026
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Réponse de Vonhaus

Hi there,

We're so pleased to hear that you found our product excellent, easily ordered, and swiftly delivered. Thank you for your wonderful feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Light weight but powerful.

Besides looking good it is powerful enough to cut our bushes and black berry.
Quick charging on that point you get a battery and charger included in the price unlike others around the price point you then have to spend another £40 on top.
Well done Vanhaus

17 septembre 2026
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Réponse de Vonhaus

Hi Mark,

We're so happy to hear our G-Series Cordless Hedge Trimmer is powerful enough for your gardening needs and that you appreciate the included battery and charger. We always aim to provide great value. Thank you for your wonderful feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Vonhaus 20L smart dehumidifier I love it!!

I bought the 20L smart Vonhous dehumidifier and gave it 24 hours before I turned it on, so it would settle after delivery. I was absolutely delighted with it. I’m over the moon for example tried and tested it, just for 1.5 hours. My humidity, in my large living room, was 70% which it is a bit on the high side and showing - 2 red lines at the front, I put it on to standard humidifying setting and was absolutely delighted with the progress, at 63%- 2 green lines then came on at the front, as it reached 57% humidity which is 13% lower, showing two green lines which is only 7.2p for my electricity cost, my electricity tariff , is 24pence per KWH. For me this dehumidifier does exactly was it,s designed to do, 😊 it,s a great make and a great price with speedy delivery. It,s super economical to run, it has castors on it, so you can move it from room to room easily and insert handles to grip at either side to carry-it. It connects to Alexa, so it saves you from running up and down the stairs, if you choose to have it upstairs in a bedroom or on clothes drying mode or work it from your phone with a smart plug, either way I feel these are fantastic features. The machine itself is lovely to look at, but quite heavy if you need to carry it and very sturdy. But it’s a fantastic buy!!! Would highly recommend it!!

27 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Margaret,

Thank you so much for your fantastic 5-star review!
We're delighted to hear that you're so pleased with your 20L Smart Dehumidifier and that you've already seen such impressive results. It's great to know that the humidity display, smart features, Alexa compatibility, mobility, and energy efficiency have all helped make a positive difference to your experience.
We especially appreciate you taking the time to share such detailed feedback. Hearing how well the dehumidifier is performing in your home and that you would highly recommend it means a great deal to us.
Thank you for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 4 sur 5 étoiles

Really good product

Really good product, did a great job on my lawn! Only grumble is the instructions has a niggling error on how to fit one of the largely irrelevant bits of plastic on the handle to keep the wires out of the way. Probably my error in understanding, and just a. niggle, basically a great product.

17 septembre 2026
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Réponse de Vonhaus

Hi Stephen,

Thanks for your review! We're glad to hear our product performed well on your lawn! We appreciate you highlighting the instruction detail regarding the handle assembly. Your feedback helps us improve our documentation for a smoother experience.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Delivery was quick

Delivery was quick, the rotary one was well packed

17 septembre 2026
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Réponse de Vonhaus

Hi Rosemary,

We're so pleased to hear that your delivery was quick and that your 30m Rotary Washing Line was well packed. Your positive feedback is greatly appreciated!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Absolutely delighted.

My wife and myself needed to replace things in the kitchen, so I browsed the web, and everything seemed identical, very boring, but then I saw what I call Antique style, and I fell in love immediately, and made the order. I did not tell my wife what I had done, but on arrival and opening the package, she was delighted, and needless to say, so was I, and the items now sit proudly in our kitchen. Thank you for making our day, and the quick service that you gave. Kind Regards, Arthur.

17 septembre 2026
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Réponse de Vonhaus

Hi Arthur,

Thank you for your wonderful 5-star review!
We're delighted to hear that the Fika Cream & Wood Kettle & 4 Slice Toaster Set stood out from the crowd and that both you and your wife were so pleased when it arrived. It's lovely to know that the set has found pride of place in your kitchen.
Thank you for your kind words about the service, and for taking the time to share your experience with us.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

Diffixcut to build and regret buying it

I bought a dumping garden cart, the instructions were they worst, I had to copy another cart being build you show basic diaphragm bot showing which which,way parts are attached, stickers should help thy nuts but bolts extremely cheaply made the screws thread veryeasy, mines doesn't even tip, I'm not takg it apart as it took me over three hours to build, for any future items if this is your instructions I will be shopping elsewhere it wasn't cheap so lessened learned do your research o instructions, it's was the hardest build I ever attempted and I build thingz all the time would not recomend this company quality and instructions

27 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Diane,

Thank you for your feedback. We're sorry to hear that you were disappointed with the assembly experience.
We appreciate you taking the time to share your comments regarding the instructions and assembly process, and we'll ensure your feedback is passed on to the relevant team for review.
If your garden cart is not functioning as expected, please contact our Customer Service team at support@vonhaus.com with your order details, and we'll be happy to look into this for you.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

If only there was a zero my last…

If only there was a zero my last purchase can only be described as 100%rubbish from the moment I took it out of the box I should have put it back in and returned it ,holes were to big for the fittings they kept dropping out the mdf was of poor quality unfinished on the edges just impossible to erect parts kept dropping out it's now gone to the TIP

17 septembre 2026
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Réponse de Vonhaus

Hi there,

Thank you for your feedback. We're sorry to hear that you were disappointed with your purchase.
We've checked our records but have been unable to locate any contact from the email address associated with this review. Please email our Customer Service team at support@vonhaus.com with your order details and further information, and we'll be happy to look into this for you.
We appreciate you taking the time to share your experience.

Best wishes,
Vonhaus

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