Vonhaus Avis 

23 527
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Easy ordering and prompt delivery. Well packaged. I agree with other reviewers who have mentioned the recipe is missing from the leaflet. I’ve followed the review suggestions and I’ve ruled out semi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin d'outillage
  5. Magasin de matériel de cuisine
  6. Magasin de meubles de chambre à coucher
  7. Magasin de meubles de salon

Écrit par l'entreprise

Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.

Our Free 2-Year Warranty

Included as standard with every purchase

Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.

Coordonnées de contact

Exclusive Vonhaus Offers

Find the latest discounts, seasonal promotions and Blue Light savings.

4,2

Bien

TrustScore 4 sur 5

24 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(23 527)

2 645 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely little Hoover for easy…

Lovely little Hoover for easy maneuvering

26 juillet 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Jagtej,

We're so glad to hear you're happy with our Corded Stick Vacuum Cleaner! Thank you for sharing your positive experience with us.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Bought 2 for en-suite

Bought 2 for en-suite. Fit perfectly
Well packaged, good instructions Went together very easily. Took more time to adjust doors than putting it together.
Bought another for main bathroom

5 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Debbie,

We're so pleased to hear that our Chester Under Sink Storage Cabinet was a perfect fit for your en-suite and that the assembly process was straightforward. We appreciate you choosing us again!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Problem with delivery sorted straight…

Problem with delivery sorted straight away great item

5 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Jenny,

We are so pleased to hear that the issue with your delivery was sorted out straight away and that you are happy with your item. Your positive feedback is greatly appreciated!

Best wishes,
Vonhaus

Noté 3 sur 5 étoiles

Delayed delivery thanks to Evri

I really wish Vonhaus would use another courier as Evri is shocking. My parcel was due to be delivered 03.09.2026, however I received a message to say my parcel had been delayed and would be delivered the next working day. The 04th came and went and still no parcel, so I opened a chat on the Evri website and it stated my parcel had missed it's connection. Waited in Saturday and Sunday in case my parcel appeared. nope. Monday 07th, checked the tracking to which it hadn't changed, to which I thought my parcel was gone. At around 16:00 heard a knock on my door and it had finally arrived!

I had bought the 4 Step Steel Ladder and it's just what I need, very handy and I like that it's slim so I can easily store this away.

The website says it's light weight at 7.29kg but I think the step ladder is pretty heavy..guess I'm just weak.

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Kat,

Thank you for your review. We're pleased to hear that you're happy with the 4 Step Steel Ladder and that it's proving to be a useful and easy-to-store addition to your home.
We're sorry that the delivery experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the courier and will ensure your comments are passed on to the relevant team.
Thank you for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Pole extender arrived quickly and…

Pole extender arrived quickly and assembled easily. Only used once but did exactly what I wanted in reaching laurel leaves several feet away on top of hedge.

4 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Barry,

We're so pleased to hear that your G-Series Cordless Pole Hedge Trimmer arrived quickly and was easy to assemble! It's wonderful to know it performed exactly as you needed for those hard-to-reach leaves.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

Terrible

Ordered a hedge cutter through the range, turns out it’s actually Vonhaus.

Never delivered.
The range says nothing to do with them.
Vonhaus say they don’t accept order numbers from the range to process refund.

Money gone and nothing delivered.

28 août 2026
Avis spontané
Logo de Vonhaus

Réponse de Vonhaus

Hi Karl,

Thanks for your feedback – we’re sorry to hear about your experience. We’ve reached out via Trustpilot to request a few more details (like your order number) so we can investigate this further and get it sorted for you.

Bast wishes,
Vonhaus

Noté 5 sur 5 étoiles

I highly recommend vonhaus’ products…

I highly recommend vonhaus’ products and customer service. I ordered some airtight glass containers which arrived damaged (I assume the courier may have had an accident in the pouring rain when putting the box down). Vonhaus were so helpful and sent a replacement even though it wasn’t their fault. I just like a simple life, so to get this response was so reassuring and the product surpassed my expectations: good quality, looks really nice and easy to use. The containers are already full of food. I can transfer the dishes from oven to table to fridge to freezer to dishwasher with ease (& relevant cooling times). Bought via Tesco marketplace, will definitely use again.

15 septembre 2026
Avis spontané
Logo de Vonhaus

Réponse de Vonhaus

Hi Lucy,

We are so pleased to hear about your positive experience with our products and customer service! It's wonderful to know that even with an initial hiccup, we were able to provide a satisfactory resolution and that our airtight glass containers are exceeding your expectations in quality and versatility. We truly appreciate your kind words and are delighted that they are making your life simpler. Thank you for choosing us and for your fantastic feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Very good service

Had a problem with the delivery company for my item. I got in touch directly to Von Haus and they replied to my email very quickly . Very happy with my product and the service .

15 septembre 2026
Avis spontané
Logo de Vonhaus

Réponse de Vonhaus

Hi Tracey,

We're so glad to hear you're happy with your product and our service, despite the delivery issue. We appreciate you reaching out to us directly!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great value; excellent delivery

My portable double hot plate is well made and excellent value for money. But what really impressed me was the speedy dispatch and delivery - promptly dispatched on Sunday and delivered on Monday. Excellent!

14 septembre 2026
Avis spontané
Logo de Vonhaus

Réponse de Vonhaus

Hi Michael,

We are so pleased to hear you're happy with your portable double hot plate and that it offers excellent value. It's wonderful to know that our speedy dispatch and delivery impressed you!

Best wishes,
Vonhaus

Noté 4 sur 5 étoiles

Although the hedgetrimmer arrived…

Although the hedgetrimmer arrived without battery or charger, company customer relations reacted impressively swiftly to correct this.

4 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi There,

We're truly sorry that your hedgetrimmer initially arrived without the battery or charger. We're very pleased to hear that our customer relations team was able to resolve this issue quickly for you. Your satisfaction is important to us.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent Service

The communication was excellent. After placing the order, I realised that the product wasn't right; I contacted customer support and they immediately cancelled my order and refunded the money. I then ordered something else from them. Very efficient, excellent service.

4 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Chris,

We're so pleased to hear that our customer support team was able to assist you so efficiently with your order cancellation and refund. It's wonderful that you found our service excellent and decided to order from us again.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

The bin is an excellent choice for our…

The bin is an excellent choice for our new, rather small kitchen area. It is being used to accept general rubbish as well as different categories of recyclables. After only a short period of use it has become a very useful addition to our new flat. The express delivery was also much appreciated.

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi there,

Thank you for your wonderful feedback! We're so pleased to hear that our recycling bin has become such a useful addition to your new flat, especially for managing both general rubbish and recyclables in your small kitchen. We're also glad the express delivery was appreciated.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Very prompt and professional service

Very prompt and professional service. Courier was very good

4 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi David,

We're so pleased to hear about your positive experience with our prompt and professional service! It's wonderful to know our courier was very good. Thank you for your kind feedback.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

Awful company avoid at all costs

Awful company, the customer service is non existent.

They supply cheap goods made in China and ship out of Manchester.

The goods have poor durability and will not last.

I have now involved the trading standards, they are that bad.

14 septembre 2026
Avis spontané
Logo de Vonhaus

Réponse de Vonhaus

Hi There,

Thanks for your feedback – we’re sorry to hear about your experience. We’ve reached out via Trustpilot to request a few more details (like your order number) so we can investigate this further and get it sorted for you.

Best wishes,
Vonhaus

Noté 3 sur 5 étoiles

Good Hedge fund....hope so

Received the long reach hedge trimmer within the expected delivery time. Unpacked the box to check items matched contents list - all good. The hedge trimmer is very well made and simple to assemble with the safety instructions easy to follow. Unfortunately, I was only able to test it's operation prior to any hedge trimming but will have some gardening time planned for this week!
Used the hedge trimmer (15/09/2026) for the first time. Impressed with the performance and so more easy & convenient, than my previous petrol hedge trimmer. The overall weight of the trimmer was manageable and easy to use with the harness attached. All in all, definitely value for money and the extra battery a welcomed addition to the whole kit. An ideal garden tool, capable of tidying up the hedges safely. I'm not in the Monty Don league but would recommend this hedge trimmer.

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Ric,

Thank you for your review. We're pleased to hear that your hedge trimmer arrived within the expected timeframe, that everything was present and correct, and that you found it easy to assemble.
We hope your upcoming hedge trimming goes just as smoothly! If you're happy with the trimmer once you've had the chance to put it through its paces, we'd be grateful if you would consider updating your review to reflect your full experience.
Thank you for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 3 sur 5 étoiles

Yes I like company is very good product…

Yes I like company is very good product is very fine quantity

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Naheed,

Thank you for taking the time to leave a review. We're delighted to hear you're happy with the product quality.
We noticed your 3-star rating and would love to understand what could have made it a 4 or 5-star experience. Any additional feedback would be greatly appreciated and helps us improve our products and service.
If you'd like to share more details, please reply to this message or contact our Customer Services team at support@vonhaus.com.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

I was reluctant to buy the Oil heater…

I was reluctant to buy the Oil heater because of the cost but I can say it is definitely great value for my money. I bought 4 for myself and sister.

29 août 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi there,

We're so happy to hear our oil heater proved to be great value for you and your sister! Thank you for sharing your positive experience.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Good quality and service

Good quality and service

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Jill,

We're thrilled to hear that you were pleased with both the quality of our products and the service you received. Your positive feedback means a lot to us!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Good price swift delivery

Good price swift delivery. Recommend.

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Andy,

We're so pleased to hear that you found our prices good and our delivery swift. Thank you for your recommendation!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great buy 😀

Very pleased with the polytunnel ,easy to set up ,took two of us about one hour ,all pieces clearly marked all screws fittings correct,really pleased highly recommend.delivery was good and well informed text messages.cannot fault anything ..

3 septembre 2026
Logo de Vonhaus

Réponse de Vonhaus

Hi Angie,

We're so pleased to hear you're delighted with your polytunnel! It's wonderful to know that the setup was easy and that you found all the parts clearly marked. We're also glad the delivery was good and well-communicated.

Best wishes,
Vonhaus

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus