Voyageluggage Avis 40

Best ever! My mistake. Ordered a bag without being sure of size. All my luggage is this brand. Response was immediate. Sent the bag via FEDEX, easy. Refund was fast. Will shop here again for sure!

Very easy company to work with and incredibly helpful in every sense

Great price and very responsive customer service

Very easy to deal with and great selection of luggage

The customer service representative was very helpful and resolved my concerns in a timely manner by providing me updates regarding my order shipping.

The bag arrived in a timely manner, easy to order, exact description of bag and appears to be made well

Priced matched my product that was on sale at another store. Also very responsive!

The agent caring for me, Peter Morot, has done an excellent job. A return went without any snags and he was caring enough to follow-up and keep me informed.
If all the Voyage Luggage employees are this good, the compamy can do well.

The address had to be changed as it was being sent to me and it was a gift to someone in NH! I immediately sent an email and got a response immediately and the address was corrected!!! Now that’s what I call great customer service!!!
Pam

Customer service is great. Peter was top notch. Unfortunately, to start with there was confusion about waiting on details stated on the Shop app so I had to contact Voyage to confirm whether they needed more details from me, but it was them who needed more info from the manufacturer. So I sent an email to VoyagerLuggage and Peter cleared that up for me. Then he continued to update me on the processing and delivery of my carryon luggage. The luggage is an orchid color and looks beautiful. It appears well made and sturdy.

So, first time to the site, they offered a 15% discount for first time buyers. I sadly give them my email, get the discount code. There are no other terms and conditions in the email. Code doesn't work, stating that it is a valid code, but doesn't apply to my purchase (which was going to be my first time). I email them, and get back that the code probably doesn't apply to the luggage I am trying to buy, or the the luggage may otherwise be on sale. NONE of those conditions were in the offer. I'll obviously unsubscribe and purchase luggage elsewhere, but don't be fooled by them trying to get your email with an offer that can't be used.

Quick ship, fast communication when I asked questions. Great pricing

The luggage they sent was beautiful and arrived on time. Customer support was kind, professional, and accommodating under extenuating circumstances. I would definitely order from Voyage again.

These people/company are great! I made a mistake with the delivery address. They fixed it and continued to follow up to make sure I knew what was happening. Peter and customer service couldn’t have been better.

I'd like to point out that addressing my issue was prompt, professional, and courteous. Much appreciated.

Swift and efficient customer service with friendly attitude.

I had a great experience overall. I reached out via chat because I was a bit concerned about the delivery timing, and Peter was incredibly helpful and proactive. He offered immediate solutions and made sure my order arrived on time.

Really appreciated the level of service — I’ll definitely be purchasing again and would absolutely recommend.

My piece of luggage is perfect - great piece, excellent price, packed perfectly! When it did not arrive as scheduled I was given perfect customer service. Would highly recommend this company!