Michelle and Simone in particular were so great. They checked in with us throughout the process and helped to push the sale of our old house in order to complete on time. We had difficulties with our... Voir plus
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Lisez les avis des autres
This is an update to my review dated 27/8. Due to the resident backlash from the original increase the maintenance charge has been reduced from 44.6% to just over 17%. This has been achieved by Wain H... Voir plus
L'entreprise a répondu
Simone and Michelle made us feel welcome from the start. Their advice and understanding of our situation was great and both are very professional. We were honest in letting them know we were also in n... Voir plus
L'entreprise a répondu
From start to finish Ashley at Kingsley Manor and also Wendy at head office have been nothing but excellent, the whole process was received with outstanding professionalism. We as a family thank you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Wain Homes
Écrit par l'entreprise
WELCOME to WAIN HOMES
Welcome to Wain Homes, a trusted UK housebuilder with over 50 years of experience creating places people are proud to call home. Part of the Wain Group, established in 1972, we’ve grown from our roots in the North West into a leading regional developer, building thoughtfully designed homes across the North West, Midlands and South West.
HOMES DESIGNED AROUND REAL LIFE
At Wain Homes, we believe a home should do more than look good – it should work effortlessly for the way you live. That’s why every home we build is designed with everyday living in mind, from the flow of the layout to the little details that make a big difference. Whether it’s a first home, a place to grow as a family, or somewhere to slow down and enjoy life, we create homes that feel right from the moment you walk through the door.
BUILDING COMMUNITIES, NOT JUST HOMES
We don’t just build homes – we create communities. Our developments are carefully chosen and designed to offer well-connected locations, green spaces, and a real sense of neighbourhood. It’s about creating places where people can put down roots, connect with others, and truly feel at home.
QUALITY YOU CAN TRUST
With decades of experience behind us, we’re committed to delivering homes you can rely on. From high-quality materials to modern, energy-efficient design, every decision is made with long-term comfort and value in mind. We continue to embrace sustainable building practices and forward-thinking technologies to ensure our homes are ready for the future.
A CUSTOMER FIRST EXPERIENCE
Buying a new home is a big moment, and we’re here to support you every step of the way. From your first enquiry through to moving in and beyond, our team is focused on making the process straightforward and enjoyable.
• Local sales teams at each development
• Dedicated customer care and after-sales support
• Online, phone, and email contact options
Find Your Place with Wain Homes
With developments across the West of England and a range of homes to suit different lifestyles, it’s never been easier to find a home that truly fits. Wain Homes. Find your kind of perfect.
FIND YOUR KIND OF PERFECT ALL-INCLUSIVE SPECIFICATION
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Computer generated images (including interior images) are representative and used for illustrative purposes only. This means specifications shown here may be different to those on a specific plot or development or may include optional upgrades subject to additional costs. Please speak to a Sales Executive for further details of the exact specification available on the homes at this development and the options available to you. Prices and details correct at time of broadcast.
The details matter, that's why they're all included!
Écrit par l'entreprise
- All-inclusive specification*
- We don’t believe in surprise extras. What you see is what you get; flooring throughout, integrated appliances, fitted wardrobes, choice of kitchen finishes, and so much more as standard included in the price*. Our homes are ready when you are, with flexible spaces, spacious gardens, and the latest energy-efficient tech. It’s everything you need to feel right at home, from the moment you turn the key. *Available at selected developments on selected plots only. See website for full details.
Warranties & Guaranties
You're covered!
A new Wain home comes with a 10-year warranty, the first two years of which are covered directly by Wain Homes. This covers you against any defects and your warranty provider’s homeowner booklet will tell you what to expect from your new home.
Coordonnées de contact
Fontwell House, Trident Business Park, Birchwood, WA3 6BX, Warrington, Royaume-Uni
- 01925885400
- marketing@wainhomes.co.uk
- wainhomes.co.uk
Find your kind of perfect
4,4
Excellent
2 k avis
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Brill team!
We love our house. Ashley and the team at Kingsley Manor couldn't do enough for us. We had a professional snagger around and we passed the list over to the site manager, nearly all of it has been dealt with within a 2 week period. We did a part exchange and everything was so easy. Highly recommend!
15 mai 2026
Avis spontané
Réponse de Wain Homes
Hi, thank you for your lovely review! We’re so pleased to hear that you love your new home and that the whole experience met your expectations. It’s great to know that our team at Kingsley Manor provided the support you needed throughout your journey, and that your part exchange process was smooth and straightforward. We’re also glad that the majority of your snagging items were resolved quickly, helping you settle in with confidence. We wish you many happy years in your new Wain home!
Really happy with our new home
Really happy with our new home, quality of our wain home is impressive and better than we expected. Moving in on the forecasted date which was a massive help too. The odd snag here and there was rectified by Dan who was well on the case. Many thanks for making our move smooth.
21 juin 2026
Réponse de Wain Homes
Hi Ben, thank you for your wonderful feedback! We’re delighted to hear how happy you are with your new home and that the quality exceeded your expectations. It’s great to know that moving in on the forecasted date made a positive difference and helped make the process smoother for you. We’re also pleased that any snags were quickly resolved and that our team was on hand to support you every step of the way. Your kind words mean a lot, and we’re so glad we could help make your move a positive experience. Wishing you many happy years in your new Wain home!
If Wain Homes are building near you - watch out!
If Wain Homes are building near you, watch out. Their workforce regularly begin noisy work before the legal start time. Not very nice when you work late and need to sleep in a little. After several attempts to contact them on site and, failing to get a response there, via their head office, I gave up.
This morning I find they're removing all the trees behind my back garden. These were well established trees which provided much needed shade in several gardens, not to mention added security. We were never told about this. Apparently the man who was supposed to notify us, before work began, is on holiday until tomorrow. Keyford on the Green - you have some very pis*ed off neighbours!
25 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Kathryn, thank you for your feedback. If you have concerns regarding construction activity, working hours, site operations, or communication relating to a Wain Homes development, the correct channel for reporting these matters is customercareSV@wainhomes.co.uk. Our Customer Care team will ensure that any concerns raised are directed to the appropriate personnel for investigation and response. We take feedback from local residents and customers seriously and encourage anyone with a legitimate concern to contact us directly so that we can review the matter and provide accurate information. Kind regards, Wain Homes.
We love our home!
We love our home!
The customer service and full attention we received from Mercedes and Craig, the site manager at Hillwood Gardens, were second to none.
Wain Homes made us feel at home right from the first day we viewed the house.
It is a perfect location for us, and we have awesome neighbours too!
Thank you.
21 juin 2026
Réponse de Wain Homes
Hi Glory, thank you for your wonderful feedback. We’re delighted to hear how much you love your new home and that your experience has been such a positive one from the very beginning. It’s great to know the team at Hillwood Gardens provided attentive and supportive service throughout your journey, making you feel at home from your first visit. We’re also pleased that the location and community have been such a perfect fit for you. We truly appreciate you taking the time to share your experience and wish you many happy years in your new Wain home!
All good when buying but the aftercare…
All good when buying but the aftercare is proving non existent. Poor communication and poor workmanship to get snagging resolved.
21 juin 2026
Réponse de Wain Homes
Hi Sharon, thank you for your feedback. We’re pleased to hear that your purchase experience was positive, but we’re sorry to learn that our aftercare and communication have not met your expectations, and that there have been issues with workmanship during the snagging process. Providing clear updates, high-quality workmanship, and reliable aftercare support is very important to us. We take concerns like yours seriously, as they help us improve the service we deliver to every customer. We have shared your feedback with our customer care team, who will review the details of your experience and be in touch to address the outstanding issues and ensure they are resolved as quickly and effectively as possible. Thank you for bringing this to our attention.
Update: Our customer care team remains in regular contact with you regarding these matters. We understand the responses provided so far may not have met your expectations, and your feedback has been noted as we continue working towards a suitable resolution.
We are really pleased with everything…
We are really pleased with everything so far. Ashley has been great, he has helped us with the whole process from our first visit to moving in. We are pleased with the quality of our home too. Kingsley Manor will be a really lovely place to live when it is all finished.
22 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Carole, thank you for your wonderful feedback! We’re delighted to hear that you’re so pleased with your experience so far and that you felt supported throughout the entire journey, from your first visit right through to moving into your new home. It’s great to know that you’re happy with the quality of your home, and we’re sure Kingsley Manor will continue to grow into a fantastic place to live as the development progresses. The team truly appreciates your kind words and is always here to support you whenever you need us.
Ashley
Ashley is so lovely, and has helped and supported us from the start. So down to earth!! :)
15 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Lily, thank you for your kind words! We’re so pleased to hear that you’ve felt supported from the very beginning. The team at Kingsley Manor always aims to provide a friendly, down-to-earth experience, so it’s great to know that came across. We truly appreciate your feedback and look forward to continuing to support you!
Wain homes have been brilliant and I…
Wain homes have been brilliant and I have been kept in form of the progress of the house build the whole time
Completion went very smoothly
Michelle and Pete were excellent
22 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Bridget, thank you for your fantastic review! We’re so pleased to hear that you had such a positive experience with Wain Homes and that the team at Higher Trewhiddle kept you well informed throughout the entire house-building process. Keeping our customers updated and ensuring everything runs smoothly through to completion is something we take great pride in. It’s wonderful to know your completion went seamlessly, and that the team provided excellent support along the way. We really appreciate your kind feedback and hope you enjoy settling into your new home. If you need anything in the future, the team is always here to help.
Perfect sales team
Perfect sales team; Charlotte is an exemplary salesperson. Easy to deal with and couldn't do enough to help throughout the sale.
21 juin 2026
Réponse de Wain Homes
Hi Nik, thank you for your wonderful feedback! We’re thrilled to hear that you found the team at Maple Cross easy to deal with and so supportive throughout your home-buying journey. Providing a helpful, friendly, and professional service every step of the way is what we aim for, so it’s fantastic to know that this made a difference to your experience. We truly appreciate your kind words and recommendation, and we hope you enjoy every moment in your new home with Wain Homes!
Ashley made everything easy
Ashley made everything easy . Guided us every step of the way. I highly recommend Wain homes
19 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Shyne, thank you so much for your kind review! We’re delighted to hear that the team at Kingsley Manor made everything easy and guided you through every step of your journey. Providing clear support and a smooth home-buying experience is always our priority, so it’s great to know that came across. We really appreciate your recommendation of Wain Homes and wish you many happy years in your new home. If you ever need anything in the future, the team will be here to help.
Réponse de Wain Homes
Thank you for your kind feedback. We’re delighted to hear you found our service excellent, efficient, and responsive. Providing a smooth and positive experience for every customer is a top priority for the team, and your comments mean a great deal to us. All the best, Wain Homes.
Wain Homes Cardwell Park is one of the cleanest well presented sites despite construction. Attention to detail well executed and great quality throughout.
Great team of on Site Sales and Site Managers and helpful Contractors. Professional, supportive personnel backed up by a great product.
21 juin 2026
Réponse de Wain Homes
Hi, thank you for your wonderful feedback. We’re delighted to hear how impressed you are with the presentation and quality at Cardwell Park, even during construction. It’s great to know the team and contractors have been professional, supportive, and helpful throughout your experience. Your comments about the attention to detail and overall finish mean a lot, and we’ll be sure to share your kind words with the team. All the best, Wain Homes.
What a credit Ashley is
I cannot thank Ashley enough, so attentive, on the ball and welcoming. it has made the experience so far, less stressful. Really good with communication and always keeps us up to date with everything. He made sure the plot we wanted was saved for us while we gathered all our paperwork for our sale to ensure we didn’t miss out. He is a credit to wain homes. Everyone I have spoken to who has come into contact with ashley cannot sing his praises enough and I cannot agree with them more. Ashley is always so busy but always makes so much time for everyone to ensure they receive the best service.
28 mai 2026
Avis spontané
Réponse de Wain Homes
Hi Mia, thank you so much for your fantastic feedback. We’re delighted to hear the team has made your experience less stressful with attentive support and clear, regular communication throughout.
It’s great to know the team went the extra mile to secure your preferred plot while you prepared your paperwork, providing a proactive, customer-focused service is something we pride ourselves on. Your kind words and recommendation mean a lot, and we’ll be sure to share them with the team. All the best, Wain Homes.
Unbelievably bad service
So, after our drain blocked on our driveway which comes from other houses, Wainhomes agreed to do a survey. After about 3 weeks I heard nothing so I went on Trustpilot Pilot and said that they were useless and the drainswere backing up again.
I got a reply from an engineer saying that he had been on annual leave and the survey had been done but he didn't like being called useless and he would help when I was more respectful.
3 days later and it looks like I'm going to have to pay to get the drains unblocked again and he hasn't sent the report to me.
What kind of service is this?
My wife is now looking at solicitors.
Avoid this shocking company at all costs
13 juin 2026
Avis spontané
Réponse de Wain Homes
Hi David, we’re sorry you feel this way. A survey was arranged in good faith and the outcome confirmed no defects with the drainage system, with no further action required from our side. Our Customer Care team has reviewed this and confirmed the same. If you remain unhappy with the outcome, you can raise a formal complaint and this will be reviewed in line with our complaints procedure. Kind regards, Wain Homes.
Rectory Woods
Claire in the sales offer really cared, she looked after us all the way through. Very knowledgeable and honest. Shaun and Alex the site managers very experienced and supported us before and after we moved in. Very responsive, wanted to provide an excellent experience and a home to be proud of for their customers.
13 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Lisa, thank you for sharing your experience. We're delighted to hear that our team provided knowledgeable, honest support throughout your homebuying journey. It’s especially great to know that you felt well looked after both before and after moving in, and that our team’s responsiveness and commitment helped create a smooth, positive experience. Delivering high-quality homes alongside excellent customer care and aftercare support is always our goal. We really appreciate your feedback and are so pleased we could help you feel confident and proud of your new home.Thanks again for your kind words!
Wain Homes Aftercare - Paul and Mike
I had a leak in my main bathroom which was dealt with very professionally by Mike and Paul (NW). I’ll be asking customer care for these guys to come out if any further issues arise. Very friendly and they give you faith in the developer when it comes to aftercare. Thanks guys!
12 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Dan, thank you for your fantastic feedback. We're really pleased to hear that our team was able to resolve the leak in your main bathroom quickly and professionally. It’s great to know their friendly approach and high standard of service helped build your confidence in our customer care and aftercare support. Providing reliable repairs, clear communication, and a positive customer experience is always our priority. We truly appreciate you taking the time to share your experience, and we’ll be here to help with any future issues you may have. Thanks again for your recommendation!
From start to end I have had excellent…
From start to end I have had excellent experience especially with sales lady Thea. She has always been respectful and helpful. Always willing to help in any way she could. The property is well built but does lack a bit of storage space. But generally a lovely property that I am very pleased with. The location is great not to far from the town and plenty of places to visit. Customer service are quick and efficient at getting snagging results solved.
8 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Carole, thank you for your great feedback and congratulations on your new home! We’re delighted to hear you had an excellent experience throughout your home-buying journey and that you’re pleased with the build quality, location, and overall service. It’s also great to know our Customer Care team has been responsive in resolving any snagging issues quickly and efficiently. We appreciate your comments on storage space, feedback like this helps us continue to improve future home designs. Thank you again for choosing Wain Homes, and we wish you many happy years in your new home!
We have just moved into our new house
We have just moved into our new house, it’s been a long road to get here but Thea our sales advisor has been a delight, always helpful and supportive and kept us updated all the way, she is still on hand for the odd question and has visited us to make sure we are settled in. Wain homes have been a positive experience for us and we are very happy in our lovely new home.
22 mai 2026
Avis spontané
Réponse de Wain Homes
Hi Alison, thank you for your lovely review, and congratulations on moving into your new home! We’re delighted to hear that, despite a long journey, your experience with Wain Homes has been a positive one from start to finish. Supporting customers through every stage of the home-buying process especially with regular updates, clear communication, and ongoing aftercare is something we’re truly committed to, so it’s great to know you felt helped and reassured throughout. It’s especially wonderful to hear that you’re now happily settled and enjoying your new build home. Creating high-quality homes and strong, welcoming communities is at the heart of what we do, and feedback like this means a lot to us. Thank you again for choosing Wain Homes and for sharing your experience. We wish you many happy years in your beautiful new home!
Great experience at Latune gardens
Great experience at Latune gardens, supported every step by George (and sometimes Lorraine). Head office (Heather) very helpful with our chain. Would definitely recommend this development - not that there are many houses left to buy now!
5 juin 2026
Avis spontané
Réponse de Wain Homes
Hi Emily, thank you for your wonderful feedback about your experience at Latune Gardens and congratulations on your new home! We’re thrilled to hear that you felt supported throughout your entire home-buying journey. Providing clear guidance, helpful communication, and a smooth process from reservation to completion is something we always strive for, so it’s great to know this made a positive difference. It’s also fantastic to hear that the purchase process, including managing your chain, felt well-handled and stress-free. Recommendations like yours mean a lot, especially for buyers considering a new-build home in a sought-after development like Latune Gardens. With homes selling quickly, it’s clear why this development is proving so popular. We hope you enjoy settling into your new home and becoming part of the community. Thank you again for choosing Wain Homes and for your recommendation!
Amazing Support For Our First Home
My wife and I have just purchased our first home through Wain Homes and our Sales Advisor, Hannah Webb, was an absolute godsend. Throughout the entire process, Hannah made us feel at ease, well informed, and satisfied. Every meeting we had she made sure that we were always all on the same page before moving on to the next stage, and also she was a very welcoming person, helpful, and overall a legend.
29 mai 2026
Avis spontané
Réponse de Wain Homes
Hi Ross, thank you so much for your fantastic review, and congratulations on purchasing your first home with Wain Homes! We’re delighted to hear that your home buying journey felt smooth, supportive, and well-guided from start to finish. Creating a stress-free and positive experience for first-time buyers is something we’re truly passionate about, so it’s great to know you felt informed, comfortable, and confident at every stage of the process. Your kind words about the clear communication, welcoming approach, and dedication to keeping everything on track mean a lot. We always aim to make every step from initial enquiry through to completion as straightforward and enjoyable as possible. Wishing you and your wife many happy years in your new home!
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