Took delivery of an offer box of sample rolls today . Wonderful value . Just loved all of them . I can see so many ways to make excellent use them . Fast delivery and exceeded my expectations . Many... Voir plus
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Lisez les avis des autres
Really unhappy with the customer service team particularly a lady called Kasia, 2 rolls arrived damaged, contacted same day, told my damage didn’t qualify for a return or full refund, said I could ha... Voir plus
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I had never heard of the company before, but was impressed with their website and collection of stunning and wonderful and different designs i had never seen before. I bought one particularly it... Voir plus
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My partner and I are completely redecorating our nee house and our main aim was to breathe new life into the drab walls that have been stood with the same style for the last 15 years. That’s exactly w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At wallpapershop.co.uk we stock a wide range of wallpaper, bedding, sheets, curtains, ceiling roses, flooring & fablon. We stock wallpaper in all styles, colours, perfect for all rooms including bathroom & kitchens. Wallpapershop.co.uk is a well established wallpaper company that has built up an enviable reputation over the last 10 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining that our products are of high quality.
Coordonnées de contact
Unit 2D Cowm Top Business Park, Cowm Top Lane, OL11 2QA, Rochdale, Royaume-Uni
- 01706580250
- support@wallpapershop.co.uk
- wallpapershop.co.uk
3,9
Bien
146 avis
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Delighted
Took delivery of an offer box of sample rolls today . Wonderful value . Just loved all of them . I can see so many ways to make excellent use them . Fast delivery and exceeded my expectations . Many Thanks
21 juillet 2026
Avis spontané
Réponse de Wallpaper Shop
Hello Yvonne,
Thank you for leaving us this feedback. I hope you create something you like.
Kindest regards,
The Wallpaper Shop Team
Rude staff, damaged wallpaper, wouldn’t buy again
Really unhappy with the customer service team particularly a lady called Kasia, 2 rolls arrived damaged, contacted same day, told my damage didn’t qualify for a return or full refund, said I could have £2.40 for 2 damaged rolls! They are ignoring the consumer rights act and wouldn’t ever use this company again.
The email was rude and written very poorly, what a waste of money.
1 juillet 2026
Avis spontané
Réponse de Wallpaper Shop
Hi,
We’re sorry to hear that you were disappointed with your experience. We always aim to provide fair resolutions and courteous customer service, its concerning to read your feedback.
When you first contacted us, we assessed the damage based on the photos provided and offered a partial refund, which was accepted at the time. We understand, however, that you remain unhappy with both the outcome and the way our communication came across. If our emails felt discourteous, we sincerely apologise, as that was never our intention.
We value all customer feedback and would welcome the opportunity to review your concerns again. Please contact us directly with your order details, and we’ll be happy to take another look and discuss this further.
Kind regards,
The Wallpaper Shop Team
Absolutely beautiful
Absolutely beautiful, really good quality wallpaper. Our decorator commented that it was really excellent to put up and she thought it was one of the best she’d seen. Only giving 4 stars instead of 5 as one of the rolls did arrive damaged- however I contacted the team and they immediately issued a refund and responded straight away.
26 mai 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you so much for taking the time to share your experience. It’s wonderful to hear that you’re pleased with the quality and that your decorator found it so easy to work with – that’s exactly what we aim for.
We’re really sorry that one of your rolls arrived damaged, but we’re glad our team could resolve it quickly for you. We always want things to be as smooth as possible from start to finish, so it means a lot to know our response met your expectations.
We truly appreciate your feedback and support, and we hope to see you again for your next project.
Absolutely fabulous wallpaper and quick…
Absolutely fabulous wallpaper and quick dispatch would definitely recommend this shop
1 juin 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you so much for your wonderful review! We're delighted to hear that you love your wallpaper and that it arrived quickly. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new space and look forward to serving you again in the future!
The Wallpaper Shop Team
I emailed the company this morning for…
I emailed the company this morning for a specific wall paper I was looking for with a matching batch number. I had an email back very fast and did have the paper I was looking for. Great service 👏 thank you for your help. Much appreciated when I had ordered original from a different company not enough paper for the job. Made it so easy finding what I needed. Thank you 😊
2 juin 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you for your fantastic review! We're so pleased we could help you find the wallpaper you needed with the matching batch number and that our team was able to respond quickly. We understand how frustrating it can be to run short on wallpaper during a project, so we're delighted we could make the process easy and help you complete the job.
Your kind words mean a lot to us, and we'll be sure to pass your feedback on to the team. Thank you for choosing us, and we hope to assist you again in the future!
The Wallpaper Shop Team
Great customer service
Great customer service. When I queried our delivery which hadn't arrived, it was replaced within 2 days. Excellent service, thank you.
2 juin 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you for your kind review! We're sorry for the initial delivery issue, but we're delighted we could resolve it quickly for you. We really appreciate your feedback and your support!
The Wallpaper Shop Team
Absolutely fabulous service .ordered…
Absolutely fabulous service .ordered and arrived within 24 hours. Fantastic quality wallpaper to .and a bonus it was in the sale .already on the wall
30 mai 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you for your wonderful review! We're delighted to hear your wallpaper arrived so quickly and that you're pleased with the quality. It's even better when you can grab a bargain in the sale too! We love hearing that our customers are happy, and we're so pleased your wallpaper is already up on the wall and looking great. Enjoy!
The Wallpaper Shop Team
Needed a batch match.
I purchased 6 rolls of alexis textured wallpaper . It looks amazing up, so decided to order more. I emailed to see if they had a batch match,as it was going in the same room.I had a reply within minutes, match found and ordered. Fantastic service,will definitely buy from them again.
15 mai 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you for your lovely review! We're so pleased to hear that you love the Alexis Textured Wallpaper and that we were able to find a matching batch for your additional order. Providing quick and helpful service is what we strive for, so it's wonderful to know we could help. We really appreciate your support and look forward to serving you again in the future!
The Wallpaper Shop Team
Fantastic shopping experience
I discovered this wallpaper shop whilst looking online for some wallpaper for my staircase. I couldn’t believe that they stocked the exact wallpaper that I have been searching for. I also was surprised by the very reasonable price that they were selling it for. Most other retailers were selling it for a much higher price. The wallpaper that I purchased arrived at my home in just 24 hours. The quality of the wallpaper is excellent and the whole shopping experience I had was fantastic. I really recommend the Wallpaper shop for providing such excellent service.
13 février 2026
Avis spontané
Réponse de Wallpaper Shop
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you found exactly the wallpaper you’d been searching for and at a price that pleasantly surprised you. It’s always our goal to offer both great value and a wide selection, so your comments truly mean a lot to us.
We’re also so pleased that your order arrived quickly and that you’re happy with the quality. Providing a smooth, reliable shopping experience is very important to us, and it’s fantastic to know we delivered on that for you.
Thank you again for your kind recommendation — we really appreciate your support and hope to help you with your next project in the future!
Kind Regards,
The Wallpaper Shop Team
Poor Quality Papers - Reverse Rolled
Selling wallpaper that is reverse rolled. Underhand not stating this or advising till you unwrap the roll, and your decorator finds out at the point they are about to hang. Then you find a tiny disclaimer on tge reverse of the roll, telling you its likely to be ‘poor quality’ and they take NO RESPONSIBILITY!
I would steer away from purchasing anything from this store!
6 février 2026
Avis spontané
Réponse de Wallpaper Shop
Hello Susan,
Thank you for your message and for sharing your experience. We’re very sorry for the frustration this caused, particularly discovering the issue at the point your decorator was ready to hang the wallpaper.
We’d like to reassure you that the wallpaper itself was not faulty or printed incorrectly. The reason it appeared upside down when unrolled is because it was supplied reverse rolled, which is a method used by many manufacturers during production. This simply means the wallpaper is rolled in the opposite direction, so when first opened the design can appear inverted. Once turned and allowed to relax, it hangs in the correct orientation.
Reverse rolling is an industry-accepted practice and is often used to help protect the printed surface during manufacture and transport. It is not an indication of poor quality.
That said, we completely understand how unexpected and confusing this would have been if you were not aware of this in advance, and we’re sorry that this wasn’t made clearer before opening the roll. Your feedback is genuinely appreciated and will be used to improve how we communicate this information to customers going forward.
If you’d like us to review this further or discuss any next steps, please don’t hesitate to get in touch. We want our customers to feel confident and supported when purchasing from us.
Kind regards,
The Wallpaper Shop Team
Fantastic efficient service
Fantastic efficient service. My third purchase and the paper is very good quality and looks stunning when up. Thank you so much
19 janvier 2026
Avis spontané
Réponse de Wallpaper Shop
Hi Bridget,
Thank you for the fantastic review.
This is amazing to hear and we are so pleased to hear you are happy with the final result and the service that everyone has provided.
Kind regards,
The Wallpapershop
Wallpaper
I do not recommend terrible service and rude staff I paid 7.99 for fast shipping and the seller chose the cheapest courier Evri this is a scam my order still hasn't been shipped another courier would deliver the shipment next day! Be careful, I do not recommend this store.
22 décembre 2025
Avis spontané
Réponse de Wallpaper Shop
Hello Magdalena,
I’m very sorry for the frustration this has caused and for how this experience has felt — that’s not the impression we ever want to give. During the Christmas period, delays can unfortunately occur. This year, we did have unprecedented seasonal order volumes. That said, we completely understand your disappointment and will be more than happy to refund the postage as a gesture of goodwill.
Kind regards,
The Wallpaper Shop Team
I had an amazing experience with this…
I always have an amazing experience with this wallpaper shop. The staff are incredibly friendly, the delivery was super fast, and when I had a small issue, they solved it immediately. The quality of their products is excellent, and Charlotte and Nykita are truly amazing. Highly recommended!
20 novembre 2025
Avis spontané
Réponse de Wallpaper Shop
Hi,
Thank you so much for your wonderful review.
We’re thrilled to hear that you love your products and that our service met your expectations.
Kind regards,
The Wallpaper Shop Team
Shocking customer service!!
Shocking customer service!!! I ordered 4 rolls of wallpaper and when it arrived there was only 3 and the parcel was drenched, as if dumped in a puddle, then rebagged and labelled. I contacted customer service and found the very rude, Charlotte, who after 5 emails back and forth has not once apologised or even acknowledged fault. Even when I explained that the wallpaper may be ruined due to the fact it’s sodden, Charlotte assumed it was Evris fault and offered no solutions or refund. DO NOT USE!!!
12 novembre 2025
Avis spontané
Réponse de Wallpaper Shop
Hello,
We’re very sorry for the inconvenience you’ve experienced and for the condition in which your parcel arrived.
Once an order leaves our warehouse, the delivery process is handled by the courier, but we still take situations like this very seriously and want to make things right for you. The reason we requested further details in our emails was simply to confirm the issue and check the batch number, so that we could promptly arrange a replacement for the missing roll.
We truly apologise for the frustration caused and appreciate your patience while we work to resolve this for you.
Always reply back quickly more then…
Always reply back quickly more then helpful with anything you ask them would definitely order again from this site. Plus wallpaper is absolutely beautiful ❤️
3 novembre 2025
Avis spontané
Réponse de Wallpaper Shop
Hi Susan,
Thank you so much for your wonderful review.
We’re thrilled to hear that you love your new wallpaper and that our service met your expectations.
Kind regards,
The Wallpaper Shop Team
Absolutely shocking service
Absolutely shocking service. Ordered 6 rolls of wallpaper and painter realised there wouldn't be enough so ordered 2 more on 9 October, only delivered today 21 October. Painter was finishing on 17 October so had to get them from an alternative source. The wallpaper shop don't do return labels etc. and I have to return them at my own expense. I would avoid using this company, loads of better, more reliable, more customer focused alternatives on-line.
21 octobre 2025
Avis spontané
Réponse de Wallpaper Shop
Hi Gary,
We are very sorry to hear about your experience with Wallpapershop. I have looked into this issue and first of all I can see the parcel had been delayed so we apologise in regards to this. We appreciate this might have been an inconvenience with the delay of the courier and we would of looked into this matter if we had been notified sooner that you had not received the parcel.
I am sorry but we do not cover the cost of returns I am afraid and this is stated in our returns policy.
Kind regards,
The Wallpaper shop
Envy Stitch Please falling off wall
Ordered two rolls of Envy stitch please in hot pink. Was told it was out of stock and would be a few weeks. I said I would wait. Then it arrived in the next few days. I was putting this on my chimney breast and a different paper from a different manufacturer on the walls beside the chimney breast. I had two decorators with 20+ years experience each put this up. They pasted the wall but the paste soaked through this paper and it fell off. The same paste was used for the paper from the different manufacturer and there were no issues with it. I thought maybe there was a quality issue with the paper, having been advised that it was not in stock. I contacted the Wallpaper Shop who stated that too much paste must have been used. I pointed out that the other paper was hung with no issues with the same amount of paste on the same day and there is no guidance about how much paste to use. They then said the paste was either too thin or too watery and to use ready mixed paste. Surely there is something wrong with the paper. My decorators are experienced and hung the other wallpaper on the same day with no issues. Very unhappy.
10 septembre 2025
Avis spontané
Réponse de Wallpaper Shop
Hi Emma,
We are very sorry to hear about your experience with Wallpapershop.
I have looked into this issue and first of all I can see that we contacted the supplier in regards to the paper itself to see if there was a fault or defect with this paper.
The supplier did come back to us and explain it was a hanging issue.
Please see the below:
After reviewing the images and the customer’s feedback, here are some possible reasons for the issue:
The paste may have been too thin or watery – using a ready-mixed adhesive could help.
The surface condition – cross-lining the walls prior to hanging could help the wallpaper adhere to the wall
If you would like the suppliers contact details please email us.
Kind regards,
The wallpaper shop
Fantastic experience with the wallpaper…
Fantastic experience with the wallpaper shop, the customer service is excellent. Wallpaper was lovely and great quality but unfortunately it did not match the colour scheme in the end as I changed my minda on what paint to use. Customer service always replied to all emails quickly and helped me to return the paper & issued a refund no questions asked even though i sent the paper back around a month after purchase.
I will use this company again for future decorating projects.
25 septembre 2025
Avis spontané
Made two orders in the last week
I have made two orders in the last week, really impressed with how fast they despatch and all my items were in order
Thanks guys
28 août 2025
Avis spontané
Wonderful Service
I had never heard of the company before, but was impressed with the service and especially Charlotte for her excellent customer service. Ordering was clear and was delivered within 24 hours well packed.
The wallpaper is of excellent wonderful quality.
My kitchen will look amazing one I have decorated.
Many thanks once again.
Regards
John
3 juillet 2025
Avis spontané
Réponse de Wallpaper Shop
Hello John
Thank you for leaving such a positive review.
We are delighted that you love the wallpaper and to hear you are more than happy with the service that you have received.
Kindest regards,
The Wallpaper Shop Team
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