Needed stock of an item that had no stock online. Was given a substitute code which was something entirely different. Placed an order at one store for collection, stock was purchased by another cust... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered online for store pick up. It was the most pleasant experience. I'm and out of the store before going to my meeting, perfect service.
L'entreprise a répondu
Very helpful, quality products,great service. Delivery came on time. Hassle free when making orders
L'entreprise a répondu
Waltons kept me updated throughout the process, from ordering up to delivery. The fact that the online price was much cheaper than store price made this transaction one for the books. Thank you Wa... Voir plus
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À propos de l'entreprise
À propos de Waltons
Écrit par l'entreprise
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Coordonnées de contact
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Afrique du Sud
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The service of both online as well as…
The service of both online as well as the walk-in stores is great.
8 avril 2026
Réponse de Waltons
Hi John,
Thank you for the wonderful feedback! We are really pleased to hear that you have had a great experience with both our online platform and our walk-in stores. Offering a consistently excellent service across all our channels is something we take great pride in. Thank you for your continued support!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and good service
14 avril 2026
Avis spontané
Réponse de Waltons
Hi Lynette,
Thank you for your review! We are glad to hear you experienced quick and good service. Short and sweet, just the way we like it! We look forward to seeing you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick delivery time and good price
8 avril 2026
Réponse de Waltons
Hi Leon,
Thank you for leaving us a review! We are delighted to hear that you were happy with both the delivery speed and pricing. We always aim to offer great value alongside a reliable service. We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Alls well that ends well
I ordered speed delivery because I needed the product urgently.... when I opened the cartiridge it was the wrong one. Checked my invoice. I had ordered correctly but it was packed incorreclty in-store. Long story short, the store came to the party and brought me the correct one within a few hours and although it set me back, the service I received was great as they corrected their error ASAP.
9 avril 2026
Réponse de Waltons
Hi Sonja,
Thank you for sharing your experience with us, and we are sorry to hear that the incorrect cartridge was initially packed. That said, we are very pleased to hear that the team was able to rectify the situation swiftly and get the correct item to you within a few hours.
We will continue to work on improving our packing accuracy to ensure this does not happen again. Thank you for your patience and for giving us the opportunity to put things right!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery was very quick
The delivery was very quick. It came well boxed and undamaged. The whole experience from placing my order to the delivery to my address was smooth and quick. Thak you.
Avril Strydom
7 avril 2026
Réponse de Waltons
Hi Avril,
Thank you so much for your lovely review! We are thrilled to hear that your delivery arrived quickly and in perfect condition. It is wonderful to know that the entire experience, from placing your order to receiving it, was smooth and seamless.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery happened sooner than expected
Delivery happened sooner than expected, thank you.
9 avril 2026
Réponse de Waltons
Hi Trudi,
Thank you for taking the time to leave us a review! We are so pleased to hear that your delivery arrived sooner than expected. Our team works hard to ensure timely service, and it is great to know we exceeded your expectations. We hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great quality stationery received
Great quality stationery received. Easy ordering process and a friendly delivery. Thanks for a wonderful shopping experience
9 avril 2026
Réponse de Waltons
Hi Carol,
Thank you for your wonderful feedback! We are delighted that you received great quality stationery and that you found the ordering process easy. It is always lovely to hear that our delivery team made a friendly impression too. We appreciate your kind words and look forward to your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Order delivered fast
7 avril 2026
Réponse de Waltons
Hi Tinzwei,
Thank you for your review! We are glad to hear your order was delivered quickly. Speedy delivery is something we take pride in, and it is great to know we met your expectations. We hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Eu-Andri,
Thank you for your kind review! We are pleased to hear that you were happy with the quality of your order and that it was delivered quickly. Providing great products with fast delivery is what we aim for. We look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi there,
Thank you so much for your fantastic review! We are thrilled to hear that you found our service quick, friendly, and awesome. Our team takes great pride in delivering an excellent experience, and your feedback means a lot to us. We hope to see you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Love the speedy response
1 avril 2026
Réponse de Waltons
Hi Anton,
Thank you for your review! We are so happy to hear that you loved our speedy response. We always strive to be as prompt and efficient as possible, and it is wonderful to know that came through in your experience. We look forward to helping you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Tony,
Thank you for your lovely feedback! We are delighted to hear that our staff were happy, smiling, and helpful during your visit. Creating a warm and welcoming experience is something we truly value. We appreciate your kind words and hope to see you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Alexnder was of good service
Alexander was of good service. Prompt and went as far as creating a profile for me.
9 avril 2026
Avis spontané
Réponse de Waltons
Hi Pulane,
Thank you for your wonderful review! We are so glad to hear that Alexander provided you with excellent and prompt service. It is great to know he went the extra mile to assist you with setting up your profile. We will be sure to pass on your kind words to him. We look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Timeous and reliable
31 mars 2026
Réponse de Waltons
Hi Bridget,
Thank you for your review! We are pleased to hear that you found our service timeous and reliable. Consistency and dependability are qualities we strive for, and it is wonderful to know we delivered on that. We hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Ruth,
Thank you for your amazing review! We are thrilled to hear that you enjoyed the best service, great time frames, and our app. It is fantastic to know that your experience was a positive one across the board. We truly appreciate your support and look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
the website was easy to navigate
the website was easy to navigate.
Delivery was fast and efficient
27 mars 2026
Réponse de Waltons
Hi Addila,
Thank you so much for your wonderful review! We are thrilled to hear that you found our website easy to navigate and that your delivery was fast and efficient. Your feedback truly means a lot to us.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
seamless online shopping experience
My order process was seamless, from finding my items online, delivery updates and perfect delivery. So happy!
12 janvier 2026
Réponse de Waltons
Hi Vanessa,
Thank you for your fantastic review! We are so pleased to hear that your entire shopping experience was seamless, from browsing to delivery. It makes us happy to know you are happy!
We truly appreciate your support and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Response for sending order excellent
Response for sending order excellent. Second time using your service
2 avril 2026
Réponse de Waltons
Hi Rina,
Thank you for your lovely feedback! We are delighted to hear that you had an excellent experience with your order and that you have chosen to shop with us for a second time. That really means a lot to us!
We hope to continue providing you with great service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Jaco,
Thank you for your great review! We are pleased to hear that your experience was easy and that your delivery arrived faster than expected. We always strive to exceed expectations.
We look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery service was good and I…
Delivery service was good and I received my parcel timeously.
30 mars 2026
Réponse de Waltons
Hi Jason,
Thank you for taking the time to share your feedback! We are glad to hear that our delivery service met your expectations and that you received your parcel timeously.
We would love to earn that fifth star next time, so please do not hesitate to let us know if there is anything we can improve.
We appreciate your support!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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