They had the best deal on the Niimbot labels printer. Made an online purchase 2pm and the following morning the items were delivered. Impressive service.
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Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCouri... Voir plus
L'entreprise a répondu
The picture on Waltons website was of a blue item. When it arrived, it was bright pink. While we opted to just keep it, it is still frustrating that it wasn't what we hoped to receive.
So happy with my waltons order,got my Cricut and vinyl without hassle. Delivery was fast items were exactly as described and everything was packed nicely. Crafting season is sorted.
L'entreprise a répondu
À propos de l'entreprise
À propos de Waltons
Écrit par l'entreprise
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Coordonnées de contact
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Afrique du Sud
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bien
1 k avis
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A répondu à 100 % de ses avis négatifs
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Wrong product supplied I ordered a Comfort Professional fabirc…
I ordered a Comfort Professional fabirc conditioner 3L LAVENDER but I was sent a Comfort Professional fabirc conditioner 3L ELEGANCE
My client wants what he ordered and there was no communication at all that informs us that there is no stock of the other product
1 avril 2026
Réponse de Waltons
Hi Gabriel,
Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. We understand how frustrating it must be to receive a different product from what was ordered, and we are sorry for the lack of communication regarding the substitution.
A ticket has been opened for your query, which you are welcome to reply to as well. We are committed to resolving this matter for you as quickly as possible and ensuring your client receives the correct product.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Siyabonga,
Thank you for your feedback! We are glad to hear that our Customer Care team was able to assist you when you reported the incomplete delivery. We appreciate you letting us know, and we are pleased we could help resolve it.
If there is anything more we can do to earn that fifth star, please do not hesitate to reach out. We value your support!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fast Delivery!
26 mars 2026
Réponse de Waltons
Hi Anina,
Thank you for your wonderful review! We are so pleased to hear that you enjoyed our fast delivery service. We always aim to get your orders to you as quickly as possible.
We look forward to assisting you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Shopping made easy
Shopping made easy. My package was delivered very early which was very convenient
26 mars 2026
Réponse de Waltons
Hi Zizo,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that your shopping experience was easy and that your package was delivered so promptly. Our team works hard to ensure quick and convenient deliveries, so it is great to know we hit the mark for you.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I received my order the following day…
I received my order the following day after ordering
24 mars 2026
Réponse de Waltons
Hi Lethabo,
Thank you for taking the time to leave us a 5-star review! We are so pleased to hear that your order arrived the very next day. Fast and reliable delivery is something we strive for, and it is wonderful to know we delivered on that promise.
We appreciate your trust in Waltons and look forward to assisting you with your future orders!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Ronelle,
Thank you for taking the time to share your positive feedback. We're pleased to hear that your delivery arrived swiftly and that you're loving your Swan snackwich maker.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I bought stationary for my son
I bought stationary for my son. The box it came in literally fell apart. Two on the HB 2B and 4B pencils were broken as well. The packaging of items is necessary as to avoid products being damaged.
26 mars 2026
Réponse de Waltons
Hi Lucy,
Thank you for taking the time to share your feedback. We are truly sorry to hear that the packaging was not up to standard and that some of the pencils arrived broken. We completely understand how frustrating this must be, and we sincerely apologise for the inconvenience.
A ticket has been opened for you, which you are welcome to reply to so that we can assist in resolving this matter for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Damaged goods
I had a terrible experience with the courier guy who delivered terribly damaged paper. CAROLINE from waltons assisted promptly and had my new boxes delivered within 3 days. She was extremely polite and efficient
23 mars 2026
Réponse de Waltons
Hi Natalie,
Thank you so much for your review. We are sorry to hear about the condition of the paper upon delivery, but we are delighted that Caroline was able to step in and assist you promptly. We truly appreciate your kind words about her service. It is wonderful to know that the matter was resolved to your satisfaction. We look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Service was good
Service was good and the delivery was fast. We also love the Canon printer and the very good price.
20 mars 2026
Réponse de Waltons
Hi Herman,
Thank you for your lovely review! We are so pleased to hear that you are happy with the service, the fast delivery, and your new Canon printer. It is great to know you found it at a very good price too. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Defects
I noticed a few defects — the side trimming appeared dirty and the desk pad had some visible indents. The item is still usable, but the condition was a bit disappointing.
20 mars 2026
Réponse de Waltons
Hi Sanash,
Thank you for bringing this to our attention. We are sorry to hear that the items you received were not in the condition you expected. We understand how disappointing it must be to receive products with visible defects, and we sincerely apologise for this experience.
A ticket has been opened for you, which you are welcome to reply to so that we can look into this further and work towards a resolution.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Angie,
Thank you so much for your wonderful review! We are thrilled to hear that you experienced excellent service and swift delivery. Your kind feedback truly means a lot to our team. We look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi there Super Safe Systems team,
Thank you for your great review! We are so glad to hear that you found our service quick and efficient. We truly appreciate your feedback and look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Geoff,
Thank you for your lovely feedback! We are delighted to hear that you found the online ordering process to be a breeze and accurate.
We strive to make shopping with us as seamless as possible, and it is wonderful to know we achieved that for you. We look forward to your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Nakita,
Thank you so much for your lovely review! We are glad to hear that you are happy with your diary. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Sindisiwe,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our service efficient and that your delivery arrived on time. It is always our goal to provide an excellent experience for our customers, and your feedback truly means a lot to us. We look forward to serving you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Lizette,
Thank you so much for your wonderful review! We are thrilled to hear that you experienced great service, fast delivery, and an excellent product. Your satisfaction is what drives us, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
i was kept in the loop about my…
i was kept in the loop about my products and they kept notifying me on the journey they were taking , which helped both me and them to know when they will arrive
16 mars 2026
Réponse de Waltons
Hi Ashla,
Thank you for your lovely review! We are so pleased to hear that our communication and tracking updates kept you informed throughout the delivery journey. Keeping our customers in the loop is something we take great pride in, and it is wonderful to know it made a positive difference for you.
We look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Ntsako,
Thank you for your fantastic review! We are delighted to hear that your experience was fast, stress-free and efficient. That is exactly the standard we strive for with every order.
We appreciate your support and look forward to helping you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Réponse de Waltons
Hi Andrea,
Thank you for your kind review! We are glad to hear that your delivery was quick and easy. We always aim to make the process as seamless as possible for our customers.
We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Is my order at store for collection
Is my order at store for collection? I was not notified.
18 mars 2026
Réponse de Waltons
Hi Travis,
Thank you for taking the time to leave your feedback. We sincerely apologise for the lack of notification regarding your order's collection status. We understand how frustrating it must be not to receive timely updates, and this is not the experience we want for our customers.
A ticket has been opened so that our team can look into this matter and assist you further. You are welcome to reply to that ticket directly as well.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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