Warmworks Avis 

4 327
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't thank the guys at Northseal Facades enough for their fast and clear communication throughout the project. Special thanks to John, Eddie, and Roman for their hard work and attention to detail d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the point of initial contact, the process and options were discussed with us to decide which package was best for our home. The works carried out were on time and better than we hoped.... Voir plus

Noté 5 sur 5 étoiles

Recently had a new boiler installed, new radiators, new smoke alarms and new ......, the company provided a super service, hassle free and very well organised. All the men involved where very quick a... Voir plus

Noté 5 sur 5 étoiles

Very quick and efficient response at every move with enquiries and service from all staff, including call handling staff, plumbers, electricians and inspectors. Support network for all stages of the w... Voir plus

À propos de l'entreprise

  1. Solutions et équipement énergétiques
  2. aussi dans
  3. Entrepreneur spécialisé dans l'isolation
  4. Fournisseur de chauffage

À propos de Warmworks

Écrit par l'entreprise

Warmworks is committed to providing affordable warmth to homes, families and communities across the country. We have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.

Since then, we have supported more than 50,000 households through our work across the UK.

We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.

Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Our Customer Promise

Écrit par l'entreprise

We promise to provide you with a first class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(4 327)

898 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything was done quickly and…

Everything was done quickly and efficiently and all happened quickly- no rescheduling, no delays. All teams were polite and went with my preferences (restrictions) to the best of their ability. Happy with the service received.

13 mai 2026
Noté 4 sur 5 étoiles

Great workers.

The workers progressing the project and carrying out the work were efficient and polite, but administration left something to be desired- I am still receiving letters to sign.

7 mai 2026
Logo de Warmworks

Réponse de Warmworks

Hi Richard,

Thank you for leaving us this review, and we're very glad to hear that you found the operatives to be efficient and polite, as we make every effort to ensure that this is the experience our customers receive.

We're sorry to hear that there seems to have been an administrative error. I've asked our Team to look into this to allow it to be rectified, and we'll look to get in touch with you in a few days to ensure that you are no longer receiving reminders.
In the meantime, if there’s anything further we can help with, please don’t hesitate to get in touch on 0808 164 4300 or enquiries@warmworks.co.uk.

Best wishes

Kirsty

Noté 5 sur 5 étoiles

Fantastic Service

The staff we dealt with were extremely helpful. The whole process from the initial inspection of the property, the recommendation's & final inspection after the work was carried out was superb.

12 mai 2026
Noté 5 sur 5 étoiles

Comms was brilliant throughout

Comms was brilliant throughout - was made aware at every stage what was going to happen and when, and everything that did happen (planning, execution, inspection) happened exactly as scheduled.

12 mai 2026
Noté 5 sur 5 étoiles

This was a totally professional company…

This was a totally professional company to carry out my central heating installation.From being accepted.everyone was totally professional and I was kept updated on every step of the scheme.Chloe in the office kept me updated from deliveries to carpet fitters to sign off. The installers arrived when I was told that they would and left my house tidy and disposed of all their rubbish when it was handed back over to me at the end of the day.Definitely a five star experience.Thank You.

7 mai 2026
Noté 5 sur 5 étoiles

Great service

They answered any queries and explained everything. From the first contact to inspection was swift, efficient and friendly service.

7 mai 2026
Noté 5 sur 5 étoiles

The team that done the work in my…

The team that done the work in my house surpassed all my expectations, don't ever let that team go ,for an elderly woman like myself they went away above what they were supposed to do ,they helped me to do things that they didn't have to do

11 mai 2026
Noté 3 sur 5 étoiles

Lack of planning, leading to waste of time and moneyContracters sent to complete work…

Contracters sent to complete work without checking whither jobs were possible or not

6 mai 2026
Logo de Warmworks

Réponse de Warmworks

Hello,

Thank you for leaving us this review. We're sorry that you were disappointed that not all energy efficiency improvements were suitable for your home.

All improvements recommended are subject to a further and more in-depth technical survey by the installers to ensure that they are technically suitable for each individual property. I've asked a member of the Customer Service Team to contact you to ensure that any concerns or questions you have around the process have been resolved, but if there’s anything further we can help with, please don’t hesitate to get in touch on 0808 164 4300 or enquiries@warmworks.co.uk.

Best wishes

Kyle

Noté 5 sur 5 étoiles

Awesome job

From first contact through inspections deliveries the work being completed cleanly on time to final inspection - the level of service given to us by everyone was more than excellent

11 mai 2026
Noté 5 sur 5 étoiles

Very quick and efficient response at…

Very quick and efficient response at every move with enquiries and service from all staff, including call handling staff, plumbers, electricians and inspectors. Support network for all stages of the work was faultless. A stand out company all round which others should follow the example of. I cant thank Chris, Paul, Dave, Jason, Jennifer Sandy Gary and Harry enough. SUPERB STAFF. !! To all those involved, a massive thankyou from a very grateful client. Why don't other companies work like you ? I can't recommend the organisation highly enough.

7 mai 2026
Noté 4 sur 5 étoiles

From start to finish

From start to finish, staff were polite and hardworking. I would recommend this service as the job was completed well and explained everything.

11 mai 2026
Noté 5 sur 5 étoiles

Fantastic SchemeThe process from start to finish was…

The process from start to finish was excellent. The lady who surveyed our home was knowledgeable , polite and explained how everything worked. The McInnes group who installed the equipment were above excellent every member of the team worked so hard from start to finish. They respected our house and took pride in doing a good job. The house was left immaculate. Every step was explained to us and safety was paramount at all times throughout the process. We are delighted it is pleasure to sit in our home now. Thank you to everyone at warm homes for making it possible.

11 mai 2026
Noté 5 sur 5 étoiles

Great from start to finish

Great from start to finish, everybody I spoke to on the phone and who came out were professional, friendly and helpful
Would recommend and already have
Thank you for everything

11 mai 2026

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