I can't thank the guys at Northseal Facades enough for their fast and clear communication throughout the project. Special thanks to John, Eddie, and Roman for their hard work and attention to detail d... Voir plus
L'entreprise a répondu
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I can't thank the guys at Northseal Facades enough for their fast and clear communication throughout the project. Special thanks to John, Eddie, and Roman for their hard work and attention to detail d... Voir plus
L'entreprise a répondu
From the point of initial contact, the process and options were discussed with us to decide which package was best for our home. The works carried out were on time and better than we hoped.... Voir plus
Recently had a new boiler installed, new radiators, new smoke alarms and new ......, the company provided a super service, hassle free and very well organised. All the men involved where very quick a... Voir plus
Very quick and efficient response at every move with enquiries and service from all staff, including call handling staff, plumbers, electricians and inspectors. Support network for all stages of the w... Voir plus
Écrit par l'entreprise
We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.
Since then, we have supported more than 50,000 households through our work across the UK.
We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.
Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.
Our work
Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.
Écrit par l'entreprise
1 Carmichael Place, EH6 5PH, Edinburgh, Royaume-Uni
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Very courteous and knowledgeable and carried out all the checks on the new Solar + Battery Installation which was both reassuring and helpful
After falling seriously ill, being diagnosed with a life limiting illness and becoming too ill to work, I was at home more than ever. And always cold.
I heard about Warmworks online, I initially was looking for grants to help with doors and windows, however I came across the Warmworks scheme. I checked that this was genuine and not a fly by night operation and I was able to confirm this was indeed through the Scottish Government.
I contacted them, and within a week an energy surveyor had been out to assess my property and make recommendations. Within a further two weeks I received confirmation that I was eligible for a full new heating system, boiler, radiators, trv's, magnetic filters, complete new piping thoughout,interlinked smoke alarms, heat detector and co alarm. I accepted these proposed works and was contacted by City Technical Services to arrange carrying out their survey, City Tech rep came out quite soon and my appointment was then booked for two weeks later. The admin process was really easy and went smoothly.
The day before fitting, the materials were delivered to my house for the next day. A carpet fitter attended to lift my carpets, however I had to arrange removal of kitchen laminate myself and make sure furniture was moved as agreed with surveyor
On the day, the team arrived at 8am, they were very nice and helped me get my things together and get out of the house (you need to leave on the day of the work). The install was finished same day and on my return the engineer explained all the work, how to use the TRVs and thermostat, gave me paperwork etc. A builder arrived to cement up holes made for new pipes on the external and the house was left as tidy as they found it - but with a lot more dust.
The carpet fitter arrived the next working day and relaid the carpets.
The job was done really well, with minimal damage to the decor around the radiators. The quality of the work is outstanding. The house heats up in 10 minutes, my old one used to take an hour or so to warm the place. Im seeing a massive improvement in gas usage as well. It was a bigger upheaval than I had expected because of carpets, moving furniture & the dust but it has been absolutely worth it and ive never been this warm here before! So glad this scheme exists. It is really worthwhile and has improved my situation greatly. Thanks Warmworks & City Tech. :-)
All work carried out speedily and properly. No mess. Kept up to
Date with all work. Staff were all helpful
And pleasant.
From first enquiry through to completion of work and inspection all aspects of my experience were outstanding.
I was reliably informed of timescales and these were consistently adhered to.
All staff were very professional in their attitude to work and customer care.
From the point of initial contact, the process and options were discussed with us to decide which package was best for our home.
The works carried out were on time and better than we hoped. Communication with all trades people was effective, keeping us informed and working around our schedule.
The various trade services worked efficiently.
We are happy with the new heating system, boiler and radiators. Our home feels so much warmer already.
Thank you Warm Works.
The two employees who installed combi boiler and radiators were very proficient. Worked hard and finished the installation in a day. Explained all they had done and how to run the system. They were polite and respectful.
I would recommend the company to anyone. So pleased we applied!!!!
Everything went smoothly from start to finish. Updated regularly as to what work was going to take place . All work was carried out to a very high standard. The workers all respected my property and before they left made sure I was satisfied with work completed.
they completed the job with no fuss...the people were polite and friendly and left no mess....very professional and thoroughly recommend them
The team arrived on time .
Explained everything that would be done during installation.
They worked with great efficiency and we were really impressed with their teamwork.
Would have no hesitation in recommending them to everyone who required a company to work done.
Apologies for the long delay.
Very happy with customer service and work carried out
Warmworks are an excelent company. They visit when they say they will. They are excellent workers.
Work carried out efficiently and cleanly. Only left with a couple of paint up patches to do.
The workmen who did job 10 out of 10 the surveyor i feel was a bit dubious as he looked at my boiler which was good for 20 years suddenly less than 24 hours after his inspection I was informed that although old it was still working, started pissing out water and I had to phone a plumber and it cost me £1850 to get a new boiler. I know your surveyor did something to my boiler. Obviously I can't prove it, but I know, I am happy with work done ,but. End of message

Réponse de Warmworks
From start to finish, excellent service from everyone involved.The communication and time management was outstanding. Big shout out to warmworks and Omega energy,no mess no disruption and a well put together team. I can’t thank you all enough and would gladly recommend. Great job very well done!
An excellent service. Everyone we met or spoke to came accross as caring and thoughtful.
Money to tight to mention
try warmer Homes Scotland
from the start was kept informed throughout to completed Installation from Warmer Homes Scotland very pleasant and 100% helpful , All went very well,
Very high standard of work from the guys at Sureserve /warmworks would like to mention a big thankyou to Stuart, Scott, Gary& Robert who carried out the installations of the ASHP, SV Panels an heating system
Again Completely 100% Fantastic work carried out, for the negative comments I read before hand, I have none to mention, Now I have a much warmer house throughout/Hot water all day an a massive decrease in KW's, For all the reasons to get the Eco/green energy that's the plus side also.
for me personally I would highly recommend the company
From my first enquiry to the finished job everyone involved was friendly, professional, helpful, encouraging and hard working. Right from the first visit i just knew I was in safe hands...and the finished job is proof of that.
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