Mr Waterbed Avis 

268
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ease of purchase. Delivery service and speed. Just a note, the new bladder has inlet in middle of bladder at foot end. The older bladder had to side which made easier to top up or add conditioner wh... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I purchased my bed on Wednesday expecting delivery next week. Got a text from Ben Thursday to say my beds ready and slated for delivery next morning. He delivered it Friday morning. I'm sleeping well... Voir plus

Noté 5 sur 5 étoiles

I rang Ben on Saturday, 30 August and discussed with him the best way of replacing our 36 year old water bed which had a leaking bladder. Together we decided that it would be best to replace the ent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service is so important in a business today and Mr Waterbed is an example of how to get it right. They communicated very well b email and phone working through the our concerns and issues. Everything... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits

Écrit par l'entreprise

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

268 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(268)

155 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I rang on Good Friday

I rang on Good Friday, Ben was so helpful looked up an order that I bought 11 years ago organised everything on Tuesday the 7th April sent it out the same day I recieved it on the 9th and I live in a rural town in NSW. Ben was so helpful and polite I just hope when I need another bladder this company is still around, which is what I was worried about as the quality is excellent and last ages if only I did not do something silly it would not have got a hole in it LOL Thank you Mr Waterbed

3 avril 2026
Avis spontané
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Réponse de Mr Waterbed

Always happy to help.

Thank you for writing a review and if needed contact me again for all your waterbed needs.

Regards

Ben
Mr Waterbed

Noté 5 sur 5 étoiles

Reliable, fast, friendly service

My parents purchased a waterbed from Mr waterbed many years ago. The bladder and battons needed replacing so we called Mr waterbed again. Being on the sunshine coast I thought it would be a long wait to get it replaced. Ben was fully booked but still managed to squeeze us in within a couple of days. Great reliable, fast friendly service. Do not change a thing. They are an amazing small business who I would easily recommend.

30 mars 2026
Avis spontané
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Réponse de Mr Waterbed

Patricia
Thank you for the kind words, always happy to help .
Regards

Ben
Mr Waterbed

Noté 5 sur 5 étoiles

fast efficient service

fast efficient service we had previously purchased a waterbed mattress and whilst moving mattress got a hole in it ordered a repair kit reply was almost instant and received just 3 days later

30 mars 2026
Noté 5 sur 5 étoiles

I was extremely impressed with the…

I was extremely impressed with the entire process from beginning to end. Prompt service, easy to deal with. Such a quick turn around. Followed my delivery requests the morning of delivery. Great service I will definitely purchase from your company again.

29 mars 2026
Noté 5 sur 5 étoiles

Always my go to shop for my waterbed…

Always my go to shop for my waterbed essentials and spare parts. Easy to navigate website, quality products, reliable service and Ben is thorough and keeps you up to date with your order. Would recommend to anyone who has a waterbed or is interested in buying one definitely get it from them 😊

24 mars 2026
Avis spontané
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Réponse de Mr Waterbed

Jessica

Thank you for your continued support, I always try and be honest and reliable for all my customers some that I have been helping for 40 years now.

Regards

Ben
Mr Waterbed

Noté 4 sur 5 étoiles

good product.

good product.
Delivery could be faster.

10 mars 2026
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Réponse de Mr Waterbed

Ralph

Thank you for the review, sorry Australia Post where slow on the delivery as we ship most items same day.

Regards

Ben

Noté 5 sur 5 étoiles

Surprisingly prompt supply of my waterbed needs!

I ordered a lumbar support, softsider bladder on a Friday afternoon. The order arrived by courier around 9am on Monday morning in a carton which was clearly marked 'Do not use knives to open'. Condition of the carton and contents was good, product supplied was as ordered. Yet to be installed and commissioned but looks good.

6 mars 2026
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Réponse de Mr Waterbed

Ross
Thank you for the nice words.
Any questions on installation please feel free to call me direct on 0418753220
Regards

Ben
Mr Waterbed

Noté 5 sur 5 étoiles

Prompt service

Prompt service. Easy website

2 mars 2026
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Réponse de Mr Waterbed

Thank you for the Review.

Always happy to help.

Ben
Mr Waterbed

Noté 5 sur 5 étoiles

very fast delivery

Very fast and efficient and website easy to use

4 mars 2026
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Réponse de Mr Waterbed

Mikey

Thank you for the review.

Please feel free to contact us again for all your waterbed needs.

Ben
Mr Waterbed

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick to get here.

3 mars 2026
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Réponse de Mr Waterbed

Rosco

Always happy to help, thank you for taking the time to send me a review.

Ben
Mr Waterbed

Noté 4 sur 5 étoiles

The purchase was positive, Apart from "What I have Identified".

The purchase was positive, BUT,
your delivery wasn't?
I stayed @ home waiting for your door Knock, only to find package had been derived???

6 février 2026
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Réponse de Mr Waterbed

Barry

Always Happy to help,

Sorry about the delivery driver I unfortunately have no control over them can only cross my fingers and hope they do the right thing.

Regards

Ben

Noté 5 sur 5 étoiles

I have been buying from you for years…

I have been buying from you for years great product and fast service👍👍👍👍

25 février 2026
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Réponse de Mr Waterbed

Shirley,

Always happy to help and thank you for the support over the years.

Regards

Ben
Mr Waterbed

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