Ease of purchase. Delivery service and speed. Just a note, the new bladder has inlet in middle of bladder at foot end. The older bladder had to side which made easier to top up or add conditioner wh... Voir plus
L'entreprise a répondu
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Ease of purchase. Delivery service and speed. Just a note, the new bladder has inlet in middle of bladder at foot end. The older bladder had to side which made easier to top up or add conditioner wh... Voir plus
L'entreprise a répondu
I purchased my bed on Wednesday expecting delivery next week. Got a text from Ben Thursday to say my beds ready and slated for delivery next morning. He delivered it Friday morning. I'm sleeping well... Voir plus
I rang Ben on Saturday, 30 August and discussed with him the best way of replacing our 36 year old water bed which had a leaking bladder. Together we decided that it would be best to replace the ent... Voir plus
L'entreprise a répondu
Service is so important in a business today and Mr Waterbed is an example of how to get it right. They communicated very well b email and phone working through the our concerns and issues. Everything... Voir plus
L'entreprise a répondu
Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44
203 Mudgeeraba Road, 4213, Tallai, Australie
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I run my own family day care business and out of the box completely - I use my water bed bladders for "wobbly mats" outside. I put them in the shade and children bounce on them for gross motor skills, no injuries after 20 years of using them. They generally last 3 to 4 years with many children learning balancing skills, sharing and relaxing skills
If a waterbed is a piece of heaven, I have found it. We ordered a king size dual side bed. I have been sleeping in a very old waterbed I got given from a friend, and I thought that was heavenly, but this is next level. I am so relaxed and my hip and back pain is next to nothing with this waterbed. Thank you so much for making waterbeds, imagine where we would be without them. My hips will be forever grateful.

Réponse de Mr Waterbed
Speedy delivery, knowledgeable & friendly service!
Thanks for the awesome customer service experience Ben! *A1*
Thanks to Ben and Team. I'm extremely happy with my purchase from Mr Waterbed. The quality is excellent, and most importantly the service was outstanding. Ben has been kind and has taken special care of our request to organise a swift delivery of our purchase in under 2 days to NSW as we had to travel overseas.
We highly recommend Mr Waterbed!
Great service goods ordered and delivered from QLD to Regional NSW within 3 days
Pleasure doing business
My waterbed was in storage for 2 years and the plug was missing and the cap wasn't tightening. Was happy to find Mr Waterbed with great prices for what I needed. What a life saver. Thank you Mr Waterbed
It's a fantastic bed and the experience buying with The Waterbed Man was second to none. The bed was delivered and installed so I didn't have to do a thing.
I'm very happy with the decision to swap to a waterbed and buy from this company.
Order was so fast and product was fabulous very happy with all the help we recieved
Fantastic very quick with the orders. Very good prices on there watered. 😊

Réponse de Mr Waterbed
Great service after my old waterbed mattress (23 years old) started to leak at a seam. Ordered on Sunday and arrived on Tuesday. Had it filled before bedtime the same night. The vinyl feels thick and looks well made. Treated ourselves to a new heater too as we were worried the old heater might fail and we’d have to empty the mattress again. Love sleeping on my waterbed.
Prompt attention, updates and delivery made this a seamless and stress free transaction.
Goods not quite as displayed but totally satisfactory substitution.
I have only one gripe about Mr Waterbed - they're in Qld and I'm in Vic - LOL.
But seriously, they do everything that one expects to be done. And then some. The owner/manager has the nous to follow up to ensure all details are correct.
Can't speak highly enough of them.
Great and friendly customer service, easy to talk to staff that answered all my questions about my waterbed purchase. Ordering online was straightforward and easy to do as their site is user friendly.
I have purchased a full floating soft sided waterbed with pedestal. Was amazed with a outstanding quality, the arrival speed and Ben's kindness and patience giving advices. Mr Waterbed has become a part of my family. Thank you, Ben 😍
For many years now I have been using MR Waterbed conditioner for my waterbed purchased many years ago now from Mr Waterbeds Gold Coast
Amazing and prompt service!
Ben responded to our our urgent need for a new waterbed bladder and it arrived by courier the next day!
Fantastic service. Price excellent. Postage time also excellent. Communication excellent. there is nothing to dislike about Mr Waterbed. Highly recommend using
Ben was friendly and efficient. He arrived on time with the bed I ordered, removed the old bed and installed the new one. I had ordered the damask cover but after trying it out for one night I asked Ben if I could swap it for a wool cover. He was very helpful and brought the wool cover and installed it for me. Thank you Ben's for your exceptional service. Altogether it was an enjoyable experience and I'm very happy with my new bed.
From the first phone call to the finish, Ben was always helpful. Our king duet bed is awesome. Being in our sixties, we opted for the higher pedestal base and it was a great decision. The four drawers in the base are great. Ben set up our bed and we didn’t have to lift a finger. A no stress deal. Thanks Ben
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