Easy to buy and bought as the said 3-5 days delivery and shipped with 24 hours of buying however wasn’t shipped for about a week after so it was 2 weeks before I got it . Emailed customer care they we... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered the electric air pump for inflating Stand Up Paddleboards for beach camp. Simple ordering process with good product description. Watery kept me updated while package was en route. Delivered on... Voir plus
L'entreprise a répondu
product true to the images and assembly straightforward , lots of helpul info , delivery speedy . would have liked a bigger cushion seat maybe , have had to buy one seperately and a bigger ice cont... Voir plus
L'entreprise a répondu
Bought a pair of armbands for my 10 year old son with Down Syndrome for holidays and they were absolutely fantastic. They were really sturdy and have lasted the full two weeks which never normally hap... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel pour piscines
- Magasin d'équipements sportifs d'extérieur
- Magasin d'articles de sports
Écrit par l'entreprise
Welcome to Watery.ie! EVERYTHING FOR WATER SPORTS ✔ Swimwear ✔ Swimming equipment ✔ Snorkelling ✔ Open Water ❤ 08:00-22:00 customer service ❤ Fast delivery ❤ +300,000 happy customers
Coordonnées de contact
Irlande
- support@watery.ie
- watery.ie
4,4
Excellent
540 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick service
Quick service. Excellent fit. Comfortable and flexible for kids to live around comfortably
28 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Ciara, Thank you so much for the feedback! It is fantastic to hear that the gear fits well and provides the flexibility the kids need to move around comfortably. We love making sure the little ones can have a blast in the water without any restrictions 😊 Best swimming greetings, Emil / Watery 💙
Shockingly bad customer service - stay away from this company
First of all, this is not an Irish company despite the misleading domain name.
I ordered prescription goggles for my upcoming holiday. As per the order confirmation, it was due for delivery on 16th April via DHL. The date came and went and there was no sign of the package. I emailed watery.ie and to say their customer service is underwhelming is a massive understatement. 8 emails later, there is still no package, and no plan from the company. They kept saying to wait. DHL have obviously lost the package, there is no tracking update since 17th April where 3 different entries are recorded. All the emails are translated via AI.
28 avril 2026
Avis spontané
Réponse de Watery.ie
Hello Sarah😊
Thank you for sharing your experience. I can completely understand how frustrating this must feel — especially when the goggles were needed for an upcoming holiday 💙
When a delivery date passes without updates and you’re left chasing answers through multiple emails, that’s not the level of clarity or ownership we aim to provide. If the tracking has shown no movement since 17th April, that absolutely requires a clear and concrete follow-up — not just repeated requests to “wait.”
You’re right that we are not an Irish-based company, even though we operate through a local domain for Irish customers. That should never feel misleading, and we appreciate you raising it.
If DHL has lost the parcel, the responsibility to resolve that sits with us — not you. Please send your order number once more and we will escalate this directly, review the tracking history in detail, and provide a final resolution.
We’re sorry this has been your experience, and we would like the opportunity to resolve it properly.
With the best swimming regards🏊♀️
Mikkel / Watery.com
Réponse de Watery.ie
Hi Louise
Thanks for the feedback! 🙌
So glad to hear you are happy with the high quality. 😊
Enjoy your time in the water! 🌊
Best swimming greetings, Emil / Watery 💙
Super service
I made an error in my order. I got through to the customer service immediately. They were so nice, very professional. Really quick dispatch too. Super service
14 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Paul,
Thank you so much for your review!
It is great to hear that our customer service team could help you out immediately and professionally with your order 😊 We are also happy that the quick dispatch got your gear moving fast. It is exactly the experience we strive for 🙌
We hope you get some fantastic hours in the water 🌊
Best swimming greetings,
Emil / Watery 💙
Great products ..
22 mars 2026
Réponse de Watery.ie
Hi Donna,
Thanks for the feedback! So glad you like the products. Enjoy the water! 🌊
Best swimming greetings, Emil / Watery 💙
Great Choice
Great choice selection. Really quick delivery. Not used yet but looks great quality.
20 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Muireann
Thank you so much for the feedback!
It is so nice to hear that you liked the selection and that the delivery was quick 🚚 I really hope the quality will be just as amazing once you get it in the water! 😊
Best swimming greetings, Emil / Watery 💙
Réponse de Watery.ie
Hi Anne
Thanks for the feedback!
Great to hear it was easy to order and arrived so fast. 🙌 Enjoy your new swimming gear! 😊
Best swimming regards,
Emil / Watery 💙
Excellent delivery of a great product
Excellent delivery of a great product
15 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Carmel Anne Quigley,
Thank you so much for the feedback!
It is wonderful to hear that you experienced an excellent delivery and are happy with your new product. 🚚 We hope you get some great use out of your gear in the water! 🌊
Best swimming greetings, Emil / Watery 💙
Réponse de Watery.ie
Hi redmo,
Thanks for the review! We are so glad to hear that you liked the price and experienced a prompt delivery. Enjoy your new gear! 🌊😊
Best swim greetings, Emil / Watery 💙
All product very good quality
All product very good quality, the order came fast and no issues.
100% recommended.
9 avril 2026
Avis spontané
Réponse de Watery.ie
Hello Mirela 😊
Thank you so much for your kind words 💙
We’re really happy to hear that you’re satisfied with the quality of the products and that your order arrived quickly without any issues. That’s exactly the experience we aim to deliver 🙌
Thanks for the 100% recommendation – it truly means a lot!
With the best swimming regards🏊♀️
Emil / Watery.ie
Quick and efficient service and…
Quick and efficient service and delivery and the products are excellent
10 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Margaret,
Thanks for your review! It’s so great to hear you found the service quick and the products excellent! 🌊
Best swimming greetings,
Emil / Watery 💙
Réponse de Watery.ie
Hi Ana 🙌
Thank you for the feedback! 😊 It is so great to hear that you enjoyed the quality of your gear.
Hope you have a lot of fun in the water! 🌊
Best swimming greetings,
Emil / Watery 💙
Got what I needed
Great variety of products. Got what I needed with fast delivery. Clear photos so I knew what I was getting. Also good value for money.
3 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Michelle,
Thank you so much for your review! 🙌
It's awesome to hear that our clear photos helped you find exactly what you needed and that the delivery was fast. 🚚 We're also really glad you enjoyed the variety of products and the good value. We hope you have some fantastic hours in the water! 🌊
Best swimming greetings,
Emil / Watery 💙
I couldn't be happier with my Machine
I couldn't be happier with my Machine, ordered one day came next day, excellent five ⭐
3 avril 2026
Avis spontané
Réponse de Watery.ie
Hi Dawn,
Thanks for the review! 💙 Great to hear your machine arrived the next day and that you're happy. Enjoy! 🌊
Best swimming greetings,
Emil / Watery 💙
I have got a used one swimming suit.
I have got a used one swimming suit.
The plastic bag was open and there were some signs of use. I have got an email with apologies.
23 mars 2026
Réponse de Watery.ie
Hi Ewelina,
We’re very sorry to hear about your experience - this is absolutely not the standard we aim to deliver, and we completely understand your concern 😔 Finding signs that a product may have been used is not acceptable, and we sincerely apologize for this.
We can see that a solution has already been arranged, and that the package is now on its way back to us. As soon as we receive it, we will of course handle the case promptly and ensure that everything is resolved correctly for you.
Thank you for bringing this to our attention – feedback like yours is very important to us, as it helps us improve our processes and prevent situations like this from happening again.
Once again, we truly apologize for the inconvenience caused.
Best swimming regards 🌊
Katrine / Watery.ie
Good quality life jacket
Package arrived promptly, the life jacket is good quality and exactly what was advertised and required.
25 mars 2026
Avis spontané
Réponse de Watery.ie
Hi Kenneth,
Thank you so much for your feedback! It's great to hear that your life jacket arrived promptly and was exactly as advertised. 🌊
We hope you have a fantastic and safe time out on the water! 🙌
Best swimming regards, Emil / Watery 💙
Great quality products
Great quality products. The goggles are comfortable on our new swimmer.
12 mars 2026
Avis spontané
Réponse de Watery.ie
Hi Samantha,
Thank you for your review! It is so wonderful to hear that the goggles are comfortable for your new swimmer 🙌 We hope they bring many happy hours in the water.
Best swimming greetings,
Emil / Watery 💙
Shopping with Watery.ie was so easy
Shopping with Watery.ie was so easy. Delivery was fast and follow up emails on how to care for your swimsuit were excellent. I wouldn’t hesitate in ordering again with Watery.ie
2 mars 2026
Avis spontané
Réponse de Watery.ie
Hi Eimear,
Thank you so much for your kind words!
We are so happy that your shopping experience was easy and that you enjoyed the care guides for your swimsuit. We love making sure our customers get the best out of their gear 😊
We look forward to seeing you again soon for your next swimming adventure!
Best swimming regards,
Emil / Watery 💙
Watery provide a brilliant shopping…
Watery provide a brilliant shopping experience because the items they sell are exactly as they are described and are of great quality.
They keep you updated on your delivery.
6 mars 2026
Avis spontané
Réponse de Watery.ie
Hi Ms Michele Smyth,
Thank you so much for sharing your experience! 😊
It is wonderful to hear that you found the quality of your new items to be great and exactly as described. We also love keeping our customers updated on their delivery so you know exactly when to get ready for the water! 🙌
We hope you have a fantastic time using your new gear and we look forward to seeing you again.
Best swimming greetings,
Emil / Watery 💙
Réponse de Watery.ie
Hi Niamh,
Thank you for your feedback!
It is great to hear that you found the price and quality to be fantastic 😊
We hope you'll have a wonderful time in the water!
Best swimming greetings,
Emil / Watery 💙
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.