I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He expla... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Just had the 4th person trying to get me to renew through them, when I've already told them that I've already renewed with Eon, just as I have done for the last 11 years. And then they don't listen,... Voir plus
L'entreprise a répondu
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome. The information supplied was good. The on... Voir plus
L'entreprise a répondu
Dominic Gratton was helping me and my dad sort out a transfer to a different company for our energy. Dominic was really helpful, kind and shown great professionalism (especially with my dad lol). Mass... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Coordonnées de contact
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, Royaume-Uni
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4,4
Excellent
772 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We have used Watt Utilities to…
We have used Watt Utilities to negotiate the energy supplies for our village hall for the past 8 years, with good savings. Have just agreed new contracts under pressure as anticipate energy prices will rise again due to current world events.
Gareth Macdonald was helpful, patient and resolved the minor problems that arose speedily.
Thank you
9 octobre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire was very helpful in sorting out…
Claire was very helpful in sorting out our contract.
10 octobre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Very helpful took me through everything…
Very helpful took me through everything in great detail
9 octobre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
A great friendly service
Gareth was very polite, friendly and efficient and managed to get me a good deal. The overall experience was great and he made the whole process very easy with no hassle
4 octobre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Hopefully sorted out the right deal for…
Hopefully sorted out the right deal for us on gas 🤞 but I guess proof is in the pudding so will have to wait…. But polite, friendly & helped me to understand in real terms
3 octobre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Dominic Gratton was extremely helpful…
Dominic Gratton was extremely helpful and sorted us out within the hour. Very friendly and knowledgeable and went above and beyond our requirements. If I have any issues in the future, I know exactly who I want to speak too. Very impressed with our service today.
29 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire from Watt Utilities makes life…
Claire from Watt Utilities makes life so easy when it comes to renewing contracts, no fuss no lies and the best price!
28 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Excellent
I received very helpful and prompt advice from Gareth, who quickly found a solution to meet our needs
27 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Sophie's helpful knowledge
When I first contacted Watt utilities I found Sophie polite and very knowledgeable in subject of energy suppliers.Sophie obviously went into some detail to help discover why I had experienced such a large over charge by Eon. With Sophies advice I was able to successfully challenge Eon and be refunded a large sum of money.
25 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
My contact at Watt is Lewis Copland
My contact at Watt is Lewis Copland. It has been a pleasure to work with him. He is efficient, helpful, honest and professional. I will be recommending Watt Utilities to other small businesses I work with.
22 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
When my energy contract became due for…
When my energy contract became due for renewal, the utility company I used in the past changed my account to a supplier charging more than double my previous rate. I immediately rung and emailed to let them know that I did not agree to this changeover, but after months of very stressful and constant emails and telephone calls, sometimes on hold for over an hour, they and the new supplier were less then helpful.
Then, I received a routine call from Gianluca Edwards from Watt Utilities, who asked who my supplier is etc. I explained my situation with my current supplier and he promised a call back. Thinking it is just another company who I'll never hear from again, I then received a call from Andrew Hill at Watt Utilities.
Andrew advised that he could help and really did!
After my giving authorisation to deal with my energy supply etc., I am now free from the previous supplier, who, it turns out I did not actually have a valid contract with!
I am extremely relieved that these month's of very stressful saga is at an end, and I would like to thank Andrew Hill and Gianluca Edwards of Watt Utilities for their invaluable help!
Claudia Allen
22 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Efficient service
Speaking to Claire was so easy. She responded very quickly via email. This was a better way for me to communicate about my account as I had the figures clearly in print, so I could compare the best deals. She was very efficient with all the documents tooA*****
20 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird made the process simple…
Claire Bird made the process simple from start to finish, she calls us months before our current contract is due to find us the cheapest deal.
19 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Great service
Great service from Claire, helped me through every step of the process for transferring my electric contract to another supplier. Handled smoothly, quickly and efficently.
18 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was efficient and extremely…
Claire Bird was efficient and extremely helpful.
Thank you Claire
8 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was very friendly
Claire Bird was very friendly, helpful and efficient
8 septembre 2023
Avis spontané
Réponse de Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
AVOID
Ex employee here!
For the most part, management were great, supportive most of the time! Yet I had a break in, in my house and had to rush home to Rochdale! They fired me, when I called them out for it, they changed their mind on the reason for the dismissal, apparently it was for my performance, but having had only a day and half training, and being there for only 3 weeks, I think I did pretty well.
Pay is good, support is good, but they'll sack you for ANYTHING.
They focus more on the people that have been there for years, they don't focus on helping the new employees!
I would avoid if I was you!
Regards
M
5 septembre 2023
Avis spontané
Réponse de Watt Utilities
Hi M, Thank you for commenting that we supported you through your 3 week probation and that our training package and support were great whilst you we're employed with ourselves. As you we're aware you started with 5 other people who are still here being supported and are doing well this week.
We are growing our office with new sales people, admin & compliance staff and are still one of the biggest Energy brokers in Manchester, with excellent pay and benefits. Unfortunately we had to part ways because of your conduct and the fact that you would not come back after breaktimes and as your stories didn't add up we had no choice but to part ways. We wish you all the very best for your future.
Regards
HR
Absolute jokers
Absolute jokers, have asked for my number to be removed from their system multiple times. Have blocked their number but continue to call from a different landline.
All this while they are wasting their time calling another utility broker, which I have stressed to them multiple times.
This has been ongoing for the past 4 months. Will anyone finally pull their finger out and remove my number from their records to save their sales agents from wasting their time? Doubt it.
1 septembre 2023
Avis spontané
Réponse de Watt Utilities
Hi Rich,
Thank you for taking the time to leave us a review, we are sorry that you are disappointed in the service and your enquiry has not been dealt with efficiently. This is the first time management has been made aware of the issue.
Please can you send any numbers you would like to be removed to: resolutions@watt.co.uk.
Thank you,
Kindest Regards
Watt.co.uk Team
David is very clear and easy to…
David is very clear and easy to communicate with. He listens to what you want and gets you what you need.
Would highly recommend. This is my third contract for electricity through him.
4 août 2023
Avis spontané
Réponse de Watt Utilities
Hi Pamela,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an excellent service.
We appreciate your trust in us and value your support as a long-term customer.
We look forward to helping you with your energy contract again in the near future!
Kindest Regards,
Watt.co.uk Team
Just very dodgy and very suspect
Just very dodgy and very suspect , their methods are to sign up people and at all costs regardless of what tehy want or the best deal .. AVOID LIKE PLAGUE
3 août 2023
Avis spontané
Réponse de Watt Utilities
Hi Jack,
Thank you for taking the time to leave us a review. We are really sorry to hear that the service provided is below standard.
We are one of the biggest Energy brokers in Manchester and take pride in helping our customers save money on their energy bills. As you can see from numerous 5* reviews, we are committed to providing a exceptional service, making dealing with your energy contracts a much easier process with a dedicated account manager to search the market for you as we know this can be time consuming.
If you would like to speak with our team regarding any of the above, please contact hello@watt.co.uk and we would be more than happy to help.
Kindest Regards,
Watt.co.uk Team
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