Wonderful experience. Purchased an initial ring which wasn’t suitable and wanted to exchange. The customer service was amazing and so friendly. Super quick delivery and the ring is beyond what I could... Voir plus
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Lisez les avis des autres
I love Wave Antiques - they have such a beautiful selection! My ring is stunning and they managed to resize and send it to me in 3 days which is amazing service! The team are also very responsi... Voir plus
I cannot fault my experience at Wave Antiques. Holly was the perfect guide, helping me choose a beautiful ring. She was informative and patient. Wave Antiques had a variety of styles from a range of... Voir plus
What a fantastic company! I saw a ring on Instagram and enquired about it - I got a response immediately on a Sunday evening and it was all processed in 24 hours. They posted promptly and did resizi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 60 years experience in the jewellery industry, Wave Antiques aims to find unique and interesting vintage jewellery at great value. We understand the importance that jewellery plays in peoples lives and want to provide people with items that hold lifetime memories. We are passionate about the ocean and the environment so 1% of our sales will be donated to ocean charities.
Coordonnées de contact
Royaume-Uni
- waveantiques.com
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Wonderful Experience!
Wonderful experience. Purchased an initial ring which wasn’t suitable and wanted to exchange. The customer service was amazing and so friendly. Super quick delivery and the ring is beyond what I could have imagined. Wonderful company - thank you!
I love Wave Antiques!
I love Wave Antiques - they have such a beautiful selection!
My ring is stunning and they managed to resize and send it to me in 3 days which is amazing service!
The team are also very responsive if you have any questions too - thank you!
Excellent service and beautifully…
Excellent service and beautifully packaged jewellery delivered promptly - I recommend this company without reservation.
Wonderful service and products
Wonderful service and my diamond pendant was beautiful and exactly as shown in the photos and description. Highly recommend
The appointment was prompt
The appointment was prompt, sufficient and with clear details to make an informed decision on such a unique piece of jewellery. Fast and secure delivery with immaculate condition in it's vintage presentation box topped it off excellently. Thank you.
The ring is absolutely gorgeous
The ring is absolutely gorgeous, even better than expected!
I chose to have it resized to a larger diameter, despite this they still managed to deliver it within 3 days of ordering.
Reliable and quick
I ordered a ring and it needed resizing. 3 days later it was delivered. Very fast efficient service.
Brilliant.
Great communication and just love the plain and simple platinum combination. Most appreciated. Thank you.
Excellent quality and after sales service
Due to the distance from the store, my partner bought a potential engagement ring online for me to view at home… It wasn’t a cheap ring but we had assurance with their 30 day money back guarantee for online purchases. I had been clear with my intentions from the very outset that I would want to change the centre stone for sentimental reasons and enquired if this was something they could help with or recommend an alternate supplier. I was assured by email they would be able to exchange the stone for me, and so my partner purchased the ring.
Delivery was very fast, and very well packaged, and the ring was exactly as described on the site. (I took it to a trade jewellery repairer to verify the quality)
I loved the ring and immediately emailed to confirm this, reiterating I still wished to exchange the stone as stated from the outset. I received a prompt response confirming me they would now source some alternate stones for me to consider and would be in touch.
I did experience a delay which impacted a special valentines break away, but once aware, a Director named Will emailed me an apology, taking company accountability for the miscommunication error, and offering personal responsibility to ensure my ring order was finalised as quickly and smoothly as possible.
Several emails were sent with both photos and videos to ensure I was happy with the choice of new gemstones, and as I was struggling viewing the stones via a screen, Will made the final choice based on my requirements. He also arranged for the ring to be resized for me at the same time as the stone exchange.
I was notified as soon as the ring was completed, and again sent a video to ensure I was happy with it before it was returned to me. The ring was received today, (next day) and OMG it is just absolutely beautiful, to the point I let out an excited girly squeal 🙈
I now have no idea when I’ll actually get to wear the ring as waiting for a proposal, but I can highly recommend Wave Antiques for the quality of their jewellery, and for their professionalism in after sales service. I know I’m going to say Yes when I finally get asked, and will certainly return to Wave Antiques to see if they have a beautiful wedding band to complement my engagement ring.
To Will, your level of service has been outstanding, the new gemstone beautifully captures the sentiment intended - thank you.
The earrings I ordered arrived on time…
The earrings I ordered arrived on time and were perfect. Would use them again.
Great product in a lovely box that…
Great product in a lovely box that arrived super quick!
The ring I bought was stunning
The ring I bought was stunning, much better than I thought it would be. Excellent delivery service I bought it late afternoon on Wednesday and it was with me the next day.
I would highly recommend this company and I would quite happily buy from them again.
Great service
Great service. Resized and delivered on time. My wife thinks the ring is beautiful!!
Absolutely outstanding service
Absolutely outstanding service. Wave went above and beyond for us. Lovely ring, beautifully packaged. Thoroughly recommend this company. We hope to be back!
Unique Ring, Everyone Loves It.
This ring was really exceptional value for the price. Fantastic stone and some really standout design. I think the jeweller really understands well how to find designs that make unique stones such as orange topaz shine. It looked much better in person than in pictures, so would recommend to other buyers to try and look in person if they aren’t sure.
This design worked really well with my partners skin tone who is a dark skinned Nigerian. The windows were large enough that lots of light naturally came through. I heightened it slightly which did help it a bit. The jeweller who heightened it remarked how easy it was to adapt.
Incredible customer service
Incredible customer service after a mistake on my order. I couldn’t fault their willingness to make things right. Thank you so much
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