I recently subscribed to their email hosting and needed some help. Quick to respond - especially that this is weekend (Sunday early morning)
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Lisez les avis des autres
Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Voir plus
I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transf... Voir plus
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Voir plus
À propos de l'entreprise
À propos de Z.COM
Écrit par l'entreprise
- Philippines - info.web.ph@z.com
Z.com - The Best Web Hosting Provider in Asia Pacific
Écrit par l'entreprise
- Trusted by 8,400,000+ customers globally
Z.com Money-Back Guarantee for Web Hosting
30-day Full Money-Back Guarantee

Coordonnées de contact
Philippines
- info.web.ph@z.com
- web.z.com
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've Started to make busines with Z.COM…
I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned
Excessive Dowtime
z.com is always down, downtime may reach up to 3 days to a week or more. their team do not have a fast response on the downtime. Customer support is poor in times of issues.
LOW CUSTOMER SERVICE / LOW DOWNTIME LOGIN PAGE
Z.com.philippines what happen to ?!!!!. PLEASE FIX THE PROBLEM AS SOON AS NEEDED BECAUSE OUR VALUABLE CUSTOMERS ARE GETTING ANGRY WITH US. YOUR DOMAIN ARE 3 DAYS DELAY. PLEASE MY BUSINESS IN BILLING SYSTEM ARE VERY AFFRCTED TO MUCH THERE ARE 12 CLIENT WANTS TO CLOSE HERE ACCOUNT DUE TO THE DOWNSYSTEM.
I recently enExcellent Support and Swift Resolution!countered an issue with my…
I recently encountered an issue with my website being down due to domain suspension, and I reached out to Z.com for support. The response was prompt and thorough. They quickly identified the issue, which was related to email contact verification, and provided clear instructions on how to resolve it.
Their follow-up was equally impressive—after verifying my domain, they ensured that the suspension was lifted, and my website was back up and running smoothly. The support team was professional, and they made sure I had everything I needed at each step of the process.
I appreciated how they kept the communication clear and concise and resolved my issue in a timely manner. It’s always great to know you can count on reliable support when things go wrong. Thanks again for the excellent service!
He deserves a raise!
The agent named Norwin L. is very helpful and knowledgeable. He answers my questions very quick and with reference link. He is highly to commend. Keep it up! -Nikki M.
fast and professional
Great registrar with friendly support
Not long ago I started using this registrar for my domain names, and so far I loved it, they have a nice customer support and they are like other respectful registrars who let you feel at home without bothering you, basically you open your account you do whatever you want, and when you need help they are there to help, that's it. I didn't get asked to write this review but I am writing it because sometimes I just feel that some companies deserve some time to write a positive feedback for the work they do.
Scam company. Will steal your money. AVOID!!!6
Z.com is a scam company. Initially, they come across as legitimate but they are NOT.
This company charged me twice to for the same domain name. Weeks after informing them of this, they still REFUSE to refund my money.
They basically STOLE money from me.
Their customer supports will PRETEND to assist you but what they actually do is try to manipulate you with meaningless placations.
Customer service DON'T help. They will not help you. They are just there to make you think this is a legitimate company.
But a scam company with customer support is still a SCAM company. Avoid them.
Also, this company will charge you money and still NOT register your domain name immediately. In other words, you could LOSE a domain name because of Z.com.
Overall, it's a HORRIBLE company that should be AVOIDED!
Best Customer Service
I like their, Customer Service, they may not answer it as fast as you expected it but this may vary to person to person and circumstances. For me, their response is 9/10 and they solve the issue also without too much hassle
Melissa is great!
Melissa has been very helpful in setting up my accounts
Great web hosting service
your customer service (Emely) is very…
your customer service (Emely) is very helpful. She assisted me with my Domain concern and provide a good resolution
Amazing all around! Excellent customer service!
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..!
Melissa was the agent involved in these interactions! l hope she knows she is appreciated!
Also purchasing a domain name was a breeze with its great platform! Excellent prices too!
Well done Z.com
Best Regards!!!
Purchased from the US!
..
High Quality Customer Experience
I run my services in z.com and their customer services support is supherb.
Hoping they would also offer VPS in the future
Melissa Blanco is superb!
Melissa Blanco is superb!
Very responsive and polite! So helpful.
Best website hosting ive tried so far…
Best website hosting ive tried so far and they will guide you through all the thing you need and will help you from all your problem they wont let you get down! They are the best!
easy to contact and respond
They are easy to contact and respond to any of our concerns. Thank you for providing this service!
nice supoort
CUSTOMER SERVICE PRIORITY
The customer service knows exactly how to handle my request even though I'm using their free web hosting. Their on-point services make this company great. Solving problems or clients should be a top priority of each company and Web.Z.Com nailed it. Thank you for the service.
Good website with affordable domain…
Good website with affordable domain product
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