I recently subscribed to their email hosting and needed some help. Quick to respond - especially that this is weekend (Sunday early morning)
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Lisez les avis des autres
Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Voir plus
I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transf... Voir plus
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Voir plus
À propos de l'entreprise
À propos de Z.COM
Écrit par l'entreprise
- Philippines - info.web.ph@z.com
Z.com - The Best Web Hosting Provider in Asia Pacific
Écrit par l'entreprise
- Trusted by 8,400,000+ customers globally
Z.com Money-Back Guarantee for Web Hosting
30-day Full Money-Back Guarantee

Coordonnées de contact
Philippines
- info.web.ph@z.com
- web.z.com
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Z.COM is the best.
Exceptional Support Experience with Z.com!
I recently transferred my domain from Google to Z.com and had the pleasure of experiencing their outstanding support, particularly from MELISSA and MARK.
Having struggled with DNS management and migrating my Learning Management System (LMS) while with Google Workspace, I found the lack of live support and reliance on community forums frustrating and time-consuming.
However, Z.com's support team provided a breath of fresh air. MELISSA and MARK offered prompt, expert assistance, making the process seamless and stress-free. Their personalized support and patience in addressing my questions and concerns were exceptional.
Thanks to Z.com's stellar customer service, I can fully utilize my domain and LMS hassle-free. Not only that, but their relentless support has empowered me to learn and manage my website independently. They continue to teach me and provide valuable guidance along the way.
If you need reliable hosting solutions with outstanding support, I highly recommend Z.com.
Thank you, MELISSA, MARK, and the entire Z.com team, for your exceptional service and dedication to customer satisfaction!
Very Satisfied
I've been using Z.com for almost 4 years now and every time I encountered any issues on my end, their support team is so very helpful. I remembered Emely who helped me set up my domain and website access and was very patience giving me all the instructions. Also thank you for the support that I received from Melissa and Mark for solving the issue of my Titan mail service. I can always count on you guys every time I need help. Thank you Z.com!
Excellent Customer Service!
Great Service and very supportive…
Great Service and very supportive agents always.
Great Domain Provider
I am hosting a lot of Domain from this company, and I do not have any domain-related problems
Un-responsive customer service
Un-responsive customer service. Issues not resolved.
Superb customer service
I am a web dev, and Z.com has been helpful to me and my clients all the time. Thanks for assisting me!
For the person who helped me
The person I spoke with was able to address all of my concern real quick. Great experience so far. Too bad that I wasn't able to use my website on this.
I had a positive experience with Z.com
I had a positive experience with Z.com's staff, especially with Melissa Blanco. They solved my FTP problem through a back and forth conversation. I am very glad for their untiring help in the end to resolve the issue. Good job, Z.com team!
Support Desk is prompt and very…
Support Desk is prompt and very accommodating.
I had some trouble during my first log-in...
I had some trouble during my first account log-in and the assistant/agent Ms. Melissa B. assisted me on my log-in difficulties. her fast fast response and clarity easily fix the problem.
Reactive customer support
Customer service is efficient and replies right away, which is greatly appreciable.
Exceptional Customer Support and Reliable Products
They have highly responsive and knowledgeable customer support that quickly handled my concerns. They have hosting services that are consistent and reliable, with excellent uptime as well as user-friendly interfaces for domain management. This assures great value, with seamless integrations despite its affordable yet reasonable prices. Their support is superb for me! and I would definitely recommend z.com for their great assistance as well as the dependable products they offer.
The service is fast and being attended…
The service is fast and being attended even on a weekend. The answers are also detailed for me to better understand how it works specially that I am not a techy person. Thanks
Ticket addressed by: Melissa Blanco
Excellent Customer Service
Great alternative to GoDaddy and other popular domain providers
For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php 330 per domain, I couldn't resist giving them a try—and it turned out to be a decision I'm immensely pleased with.
Transitioning to Z.Com has been seamless; setting up my domains was a breeze, thanks to their user-friendly interface. Moreover, their support team is very responsive when I have questions. I’m highly satisfied so far.
They are easy to communicate and easy…
They are easy to communicate and easy to talk to. I like the assuring part on our conversation and do hope the issue will be resolved fast.
simple interface, easy to use
well, first thing you'll notice is that z.com has an old webhosting interface, while other web host have modern UI, Z.com don't put all fancy things makes it simple and easy to manage.
if you know what you are doing and know where to go in an hosting, navigating is easy peasy.
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