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We Buy Any Home Avis 

1 369
•
TrustScore 4 sur 5

3,9

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Noté 5 sur 5 étoiles

I have sold two properties now and dealt with Greg who was helpful the whole way through. He always kept me up to date and made the whole process easy from start to finish and was up front and honest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good introduction and explanation of how WBAH works. Very precise, nothing vague and a very honest approach. This should suit me very well. Rhys was very helpful and knows how to listen as w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I went to, we buy any home, for a quote that I originally thought was okay if rather low, knowing they have to make money. I pulled my property of the market, as they requested, for them to then c... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had a positive experience dealing with We Buy Any Home. Jack, Aleks and Greg were all very friendly and helpful, with no pressure selling and a willingness to answer all my questions. Once I si... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Investissements immobiliers
  2. aussi dans
  3. Évaluateur immobilier

Écrit par l'entreprise

We Buy Any Home is the UK’s largest and most established cash house buyer, helping homeowners achieve fast, certain sales since 2010. Every review you’ll find here is from a genuine customer. No fakes, no filters, just honest feedback from people we’ve helped. With an unbeatable team of property experts, we take care of everything from start to finish, making us the most stress-free way to sell your home. If you’re comparing options, you’ll find our experience, transparency and reliability hard to match. We can buy any property, in any condition and complete in a time frame that suits you.

What makes us different?

Écrit par l'entreprise

We're a genuine cash buyer of properties
We have the funds available to purchase and complete on any property within as little as 7 days. We're completely flexible and can work to a timescale of your choosing.
We don't charge any fees
You have absolutely nothing to pay when using our service - we'll even cover your legal fees.
We're property experts
Our professional team have over 250 years' of experience working in property between them. We're also one of the founding members of the National Association of Property Buyers, and are members of The Property Ombudsman.

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
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A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(1 369)

154 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Quick sale, smooth process.

The process was mostly smooth with a minor bump which was dealt with by Tom quickly and professionally.
All the people I spoke too - Chris, Phoebe, Chelsea and Tom, were polite and very professional.

Of course this is a quick sale no fee process and anyone wishing to take advantage of that should understand that you will not receive what you believe to be the market price. You are selling to a business who need to make a profit not a private individual.

In my case the final offer was quite a bit lower than the initial valuation. However, the property was not in great condition internally and there were other issues that had to be considered.

Overall I was comfortable with my decision to go ahead with the sale and the money was in my bank account the next day.

My thanks to the team for an excellent service.

2 mars 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for taking the time to leave such a thoughtful review.

We’re really pleased to hear the process was mostly smooth and that Tom was able to resolve the issue quickly. I’ll also make sure your kind comments are passed on to Chris, Phoebe, Chelsea and Tom.

As you mentioned, our service is designed around speed and certainty, which means the price is typically below full market value. We always aim to be transparent about this so customers can decide if it’s the right option for them.

We’re glad you felt comfortable with your decision in the end, and that everything completed smoothly with the funds arriving so quickly. Thanks again for choosing us.

Noté 5 sur 5 étoiles

A great company

A great company for getting back to me straightaway and keeping me informed about every step with who would be dealing with what & the timescale I was to expect which is far far quicker than selling with an estate agent.

25 février 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for your kind words, we really appreciate you taking the time to share your experience.

Clear communication and setting realistic timescales are incredibly important to us, so it is great to hear that you felt informed at every stage. We know that selling through a traditional estate agent can often feel slow and uncertain, so we work hard to keep things moving and make each step as straightforward as possible.

We are grateful you chose to work with us and wish you all the very best with your next chapter.

Noté 1 sur 5 étoiles

The worst experience of selling a home

The worst experience of selling a home. Constantly lied too, changed the price numerous times. Sent me the survey with ridiculous repair prices to make me take a lower offer. I would not recommend.

26 février 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for taking the time to leave a review. We are genuinely sorry to read that you feel this was your experience.

We do not set out to mislead anyone, and we certainly do not change figures without explanation. Where a price is amended, it is typically because of information that comes to light during the survey or legal process, particularly where significant repairs or structural issues are identified. The survey is carried out independently, and the repair estimates are based on the findings within that report, not created to pressure anyone into accepting a lower offer.

That said, if we did not explain the reasoning clearly or handle the communication in the right way, that is on us. We aim to be transparent about how we arrive at our offers and why they may change.

Noté 1 sur 5 étoiles

I was skeptical at first after reading…

I was skeptical at first after reading the reviews but continued anyway.

I excepted the under market valuation offer at the time it was presented to me then as per all other reviews they tried to low ball me a further £20,000 closer to completion. There was no structural damage, land slides, or any other issues unknown from the original under market valuation offer I agreed to they just decided it wasn’t worth what the original offer was.

Polite to talk to can’t fault the staff but an abit of con none the less.

Don’t waste your time.

The below answer is not correct.

The property was valued at £120,000 but advised to be put up for action at £100,000 with a starting bid of &90,000. As I explained at no point was the property ever valued at £80,000 so an offer £60,000 was laughable.

24 février 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for your review.

To clarify, your property was on the market at £80,000. As a direct cash buyer, we purchase below full market value, as we take on the risk, holding costs and resale ourselves. That is why the revised offer was £60,000.

That said, we hold our hands up here. We should not have indicated £80,000 in the first place. That was an error on our part and we understand how frustrating that must have been for you.

We aim to be clear and consistent from the outset, and in this case we fell short. We appreciate you highlighting it, as it helps us tighten up our internal processes and avoid similar situations in future.

Noté 5 sur 5 étoiles

I was dealing with Greg from the company

I was dealing with Greg from the company, very quick, honest and straight forward with everything.
Unfortunately my situation changed and I couldn't proceed as hoped, Greg sorted out everything their end to cancel everything quickly and efficiently.
I'd recommend him highly and I would hesitate to use him in the future.

23 février 2026
Avis spontané
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Réponse de We Buy Any Home

Thanks for the review Patrick. We're here to help if you ever change your mind!

Noté 5 sur 5 étoiles

Paid close attention

Paid close attention, responded to a bespoke request quickly, kept in touch, was clear about the process.

18 février 2026
Avis spontané
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Réponse de We Buy Any Home

Thanks Mark

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with, professional and very friendly service provided by the team.
Will recommend others for sure.

10 février 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for the lovely review, we will let the team know.

Noté 5 sur 5 étoiles

Many thanks

I was really impressed with Taylor Oliver what a gentleman he is nothing was too much trouble for him no matter how many times I rang him he explained everything to me he is a credit to your company and u should hang on to him thank u Taylor and good luck for the future

6 février 2026
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Réponse de We Buy Any Home

Thanks for the lovely review Carol! We will make sure to pass this on to Taylor, he will be very pleased!

Noté 5 sur 5 étoiles

A great service

A simple and straight forward service that cuts all the delay out of putting your house on the open market. Managed well by Greg and Chelsea .

29 janvier 2026
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Réponse de We Buy Any Home

Greg and Chelsea will be pleased to know their support and management of the sale stood out.

Thank you for choosing We Buy Any Home and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Truly a Real Cash Buyer , Reliable and Professional

We Buy Any Home is a genuine cash buyer, and my experience with Tom Hardcastle was exceptional. Throughout the entire process, he kept everything transparent, answered every question clearly, and was always reachable with immediate support. Even when issues arose, Tom handled them patiently and decisively, which rebuilt my confidence and made the whole journey smooth and stress‑free.

I also compared other so‑called “cash buyers,” but many were not true cash buyers at all. We Buy Any Home delivered exactly what they promised—fast, clear, and reliable. I highly recommend Tom for his professionalism, patience, and outstanding service.

Keep good work ! Tom

30 janvier 2026
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Réponse de We Buy Any Home

It is great to hear that Tom kept everything clear and transparent throughout, and that you felt supported at every stage of the process. We know how important accessibility and straight answers are when selling a property, especially when issues come up along the way.

We also appreciate you highlighting the difference between a genuine cash buyer and others who present themselves as one. Delivering on what we promise, with speed, clarity, and reliability, is exactly what we aim to do.

I will make sure your feedback is passed on to Tom and the wider team. Thank you again for the recommendation!

Noté 1 sur 5 étoiles

🚨 PLEASE READ SCAM!!!

🚨 PLEASE READ – AVOID THIS COMPANY & SAVE YOUR TIME

I am writing this review to warn others and to share my full experience, which was extremely frustrating and misleading from start to finish.

I was contacted initially by a lady, who offered £112,000 for my property. During this call, lady repeatedly criticised other cash-buying companies, saying they make attractive offers and then deliberately reduce the price later. She specifically claimed that this company was different and more trustworthy.

Emily clearly told me that once I accepted the offer, they would send someone to view the property within 24–48 hours to finalise everything quickly.

After I accepted the offer, I then received a call from another lady who told me something completely different. She said they had already reviewed the property photos online, no visit or inspection was required, and that £112,000 was the final offer. I confirmed with her that we were both happy and proceeding.

At this point, I believed everything was agreed.

The situation then took a very bad turn when my case was passed to manager. Suddenly, I was told the property did need to be evaluated after all, directly contradicting what Aleksandra had told me. When I challenged this, manager dismissed what I said and implied that I was not telling the truth.

During our phone conversation, his tone became aggressive, he raised his voice, and the call felt completely unprofessional. Instead of resolving the issue calmly, he stated he would “listen to previous phone calls” and became confrontational rather than helpful.

Despite this, I cooperated and asked them to send the evaluation team quickly so I could receive a final decision. I was then repeatedly told “tomorrow morning” — which never happened. Days passed, with excuses blaming third parties and further delays.

While all this was happening, I was also pressured to pay upfront for a management pack (£250–£300) before any final valuation or confirmation of the offer. I questioned why I should pay for documents when the price was still uncertain, especially after being told earlier that no inspection was needed. This felt very dishonest.

After weeks of waiting, broken promises, and wasted time, I was finally told that the “final offer” was £80,000 — a massive reduction from the originally agreed £112,000.

At that point, everything became clear.

This experience matches exactly what many other reviewers describe:

High initial offers to gain commitment

Conflicting information from different staff

Delays and excuses

Pressure to pay fees before certainty

Significant last-minute price reductions

I genuinely feel that this company assumes sellers are not paying attention, but people are not stupid — these tactics are obvious.

I would also strongly question whether this manager should be in a customer-facing role. His behaviour was rude, impatient, and unprofessional, and it escalated a situation that could have been handled calmly.

I fully expect a generic apology response to this review, as seen on many others. Please don’t be misled by that. Read other recent reviews and decide for yourself if you want to spend 2–3 weeks of your life only to end up in the same position.

My advice: avoid this company and save yourself the stress.

30 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your experience.

To explain why this did not progress at the original figure, the £112,000 was an initial indicative offer based on the information available at the time. As the case moved forward, further checks were carried out using recent comparable sales and current listings within the same block. These showed multiple similar properties marketed at around £100,000 that had not achieved a sale, including properties priced lower than your own asking price. This evidence meant the original figure was not achievable.

As a cash buyer, our final offer must reflect what we can realistically resell the property for, alongside higher-rate Stamp Duty, holding costs, and resale risk. Based on the lowest and most relevant comparable evidence available, the figure we could proceed at was £80,000. We understand that this reduction did not work for you, which is why the transaction did not move forward.

The management pack request relates to standard leasehold information required to legally progress a purchase and align timelines for completion. However, this is only relevant once a seller is comfortable proceeding on the basis of a realistic final figure.

We respect your decision not to continue and have reviewed the points raised so our process and expectations are clearer for sellers in future.

Noté 5 sur 5 étoiles

Currently going through the process but…

Currently going through the process but happy so far … simple and straight forward …. Very polite staff!

26 janvier 2026
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Réponse de We Buy Any Home

Thanks for the review, glad our process has been straight forward to you so far

Noté 1 sur 5 étoiles

Avoid this company

Avoid this company! I was upfront about my flat having 79 years left on the lease, and they offered £98,000, confirming in writing the only price reductions would be for serious disrepair or structural issues-none applied. Yet, they claimed they “weren’t aware” of the lease length, and then slashed the price by £25,000 at the last minute, even though a lease extension would have cost £10,000. Their excuses about needing a cash buyer were false, and this caused me to lose my onward purchase. This company clearly values profit over honesty—don’t trust them. Alongside this, don’t listen to the completion date they give you when luring you in, it’s all deceit.

26 janvier 2026
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Réponse de We Buy Any Home

Thank you for sharing your feedback. We are very sorry to read how upsetting this experience was, particularly given the impact it had on your onward purchase. We understand how distressing that situation would have been.

To clarify, lease length is a material factor in our underwriting because it directly affects buyer appetite, funding options, and exit risk. Where there is any discrepancy or where the implications of a short lease become clearer during the legal and underwriting stage, the figures may need to be reassessed. That said, we acknowledge your point that expectations were set around when and why a price might change, and we are sorry that this was not handled clearly or early enough in your case.

We also recognise your comments regarding timescales. While we aim to provide realistic completion estimates, these can be affected by legal, title, and third-party factors, and we regret that the process did not progress in the way you were led to expect.

Your feedback has been noted and is taken seriously, as clear communication and transparency are critical to trust. If you would like the case reviewed in detail or would like to discuss the specific underwriting points raised, our team would be happy to do so.

Noté 5 sur 5 étoiles

What a joy.

My experience is that everyone I have spoken to within webuyanyhome.com has been very helpful and polite.
This has made selling my property so much easier.

21 janvier 2026
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Réponse de We Buy Any Home

Thank you for such a kind review.

We are really pleased to hear that everyone you have spoken to at We Buy Any Home has been helpful and polite. Making the process clear, straightforward, and as stress-free as possible is exactly what we aim for, so it is great to know this has made selling your property easier.

Thank you for choosing us and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Great communication

Great communication, professional and extremely quick to complete.

15 janvier 2026
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Réponse de We Buy Any Home

Great to hear, thanks Angela!

Noté 1 sur 5 étoiles

Avoid avoud avoid

This company offers you one amount to get your attention then drastically reduces your offer to nearly 35% less than the value. False advertising regarding house quickly they can move. We ended up losing our chain anyways

14 janvier 2026
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Réponse de We Buy Any Home

Thank you for taking the time to share your experience. We are genuinely sorry for the frustration and disappointment this has caused.

We want to clarify how our process works. Any initial figure we discuss is always indicative and based on the information available at that point. Once a full survey and legal checks are completed, the offer can change if issues are identified that materially affect the value or risk of the purchase. This is never our intention to mislead, but we appreciate that it can feel very different from your perspective when figures move.

In terms of timings, we can move very quickly when all parties are aligned and the property condition supports it. Unfortunately, delays or changes following surveys or legal enquiries can impact progress, and we're sorry that this contributed to difficulties with your chain.

Noté 5 sur 5 étoiles

So far so good

So far so good
Lots of communication

16 janvier 2026
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Réponse de We Buy Any Home

We aim for good communication, so lovely to hear this!

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