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We Buy Any Home Avis 

1 370
•
TrustScore 4 sur 5

3,9

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Noté 5 sur 5 étoiles

I have sold two properties now and dealt with Greg who was helpful the whole way through. He always kept me up to date and made the whole process easy from start to finish and was up front and honest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good introduction and explanation of how WBAH works. Very precise, nothing vague and a very honest approach. This should suit me very well. Rhys was very helpful and knows how to listen as w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Assured property value plummeted based on already available surface information before a viewing had even been conducted, less than an hour after signing my contract. I hope for a lot more integrity... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I went to, we buy any home, for a quote that I originally thought was okay if rather low, knowing they have to make money. I pulled my property of the market, as they requested, for them to then c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Investissements immobiliers
  2. aussi dans
  3. Évaluateur immobilier

Écrit par l'entreprise

We Buy Any Home is the UK’s largest and most established cash house buyer, helping homeowners achieve fast, certain sales since 2010. Every review you’ll find here is from a genuine customer. No fakes, no filters, just honest feedback from people we’ve helped. With an unbeatable team of property experts, we take care of everything from start to finish, making us the most stress-free way to sell your home. If you’re comparing options, you’ll find our experience, transparency and reliability hard to match. We can buy any property, in any condition and complete in a time frame that suits you.

What makes us different?

Écrit par l'entreprise

We're a genuine cash buyer of properties
We have the funds available to purchase and complete on any property within as little as 7 days. We're completely flexible and can work to a timescale of your choosing.
We don't charge any fees
You have absolutely nothing to pay when using our service - we'll even cover your legal fees.
We're property experts
Our professional team have over 250 years' of experience working in property between them. We're also one of the founding members of the National Association of Property Buyers, and are members of The Property Ombudsman.

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(1 370)

154 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So far so good

So far so good
Lots of communication

16 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

We aim for good communication, so lovely to hear this!

Noté 1 sur 5 étoiles

They got me to sign a contract, and then within one hour they called me telling me that the price would likely be lowered, insulting the work I had done professionally on the house. Don't trust them.

They can improve by not being so rude and insulting to people, generally having a better professional ethics, and STOP LIEING!

13 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your feedback, and we’re sorry to hear how upset this experience left you. That’s not how we want any conversation to feel.

Our offers are always subject to further checks and valuation, so it can be necessary to flag early on if new information suggests the figure may change. That said, this should always be communicated respectfully and professionally. We’re very sorry if the way this was handled came across as rude or dismissive, that’s not acceptable and we’ll be addressing this internally.

We appreciate you raising this and regret that the experience did not meet the standards you should expect from us.

Noté 5 sur 5 étoiles

Very streamlined process with knowledgeable people behind it

Meeting WBAH surveyor on Saturday - so far, the process has been excellent with discussions with their representatives who know their stuff and make very clear how the process works and set very clear expectations.

14 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

Thanks for sharing your experience so far. We're really pleased to hear the process has been clear and well explained, and that the team have set the right expectations from the start. We hope everything continues to go smoothly with the survey and beyond.

Noté 1 sur 5 étoiles

DO NOT USE

Awful. My house for sale for 425k. they initially offered 360k, then 328k, then 300k and after the underwriters getting involved changed to 250k. Much faffing and delaying and the surveyor they used should be registered as blind as he missed several things and was primarily concerned with lowering the price being offered. DO NOT USE.

8 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for your feedback, and we’re sorry to hear how unhappy you were with the experience.

Our initial offers are based on limited information, and they are always subject to underwriting and a detailed survey. The underwriting stage involves a deeper review of market data and comparable sales, and the survey is carried out to identify any issues that could affect the property’s value. If new information comes to light at either stage, the offer can change. That said, we understand how frustrating it can feel when figures move significantly, and we’re sorry if the process felt drawn out or poorly communicated.

We take concerns about surveys seriously, and we’ll review this feedback internally. We appreciate you taking the time to share your experience, even though our service was clearly not the right fit for you.

Noté 5 sur 5 étoiles

Great service so far

The speed and guarantee of sale is brilliant. Everyone I speak to is friendly and very helpful. Posative experienxlce so far!

31 décembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks for the review Suzanne

Noté 1 sur 5 étoiles

Misleading valuation process


Misleading valuation process

An initial offer was made by We Buy Any Home on the basis that it represented 85% of market value, and we proceeded on that understanding.

We were subsequently informed that the property value had been reassessed by the company’s underwriter, resulting in a significant reduction, despite no inspection or visit to the property. Based on this revised valuation, the amended offer was below the stated 85%.

As a result, the final figure did not align with the expectations set at the outset. This approach was misleading and caused unnecessary delay and inconvenience.

Throughout the process, the staff we dealt with were polite and professional, and repeatedly referred to the process as transparent. However, the outcome did not align with the expectations set at the outset, and the substantial reduction appeared to follow a predetermined internal process rather than an assessment of the property itself.

Prospective sellers should be aware that initial offers may be subject to substantial revision following the company’s internal underwriting process.

6 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

Thank you for taking the time to leave such a detailed review. We’re sorry to hear that the outcome didn’t meet the expectations set at the start and that the process caused frustration.

To clarify, our initial offer is based on a relatively small amount of information available at the first stage. The underwriting process that follows involves more detailed research into both the property and the surrounding area, using publicly available data and market information. This research does not require a physical visit to the property, as much of the area and market analysis can be carried out from the office using reliable data sources.

The underwriting review looks at a number of factors, including recent comparable sales, local market conditions, and how similar properties are performing in the area. Underwriting does not always result in a lower figure, but in some cases it can, for example where properties are struggling to sell or achieving lower prices than expected. These are factors we’re not always able to fully assess when giving an initial offer.

We appreciate your comments about the professionalism of the team you dealt with and will take your feedback on board.

Noté 5 sur 5 étoiles

Tom was fantastic from start to finish

Tom was fantastic from start to finish, keeping me informed every step of the way and explained everything well. Tom was so understanding and made my situation a whole lot better and easier and less of a worry. Would recommend using we buy any home. Very grateful and thankful customer.

6 janvier 2026
Avis spontané
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Réponse de We Buy Any Home

Thanks for the lovely review Selena! Glad you found the service clear and helpful, we will pass this on to Tom!

Noté 1 sur 5 étoiles

Shocking customer service and time wasters

Give me an offer of 85k for my property. Let me sign solicitors documents and contracts. I rang 2 weeks later for an update after being promised a 2 week completion, to be told they could only offer me 72k. Quite annoying when I’d took my property off the market with the estate agents and I had to ring to find out this information for myself. Was told my advisor would speak to the investors to see if anyone could offer me 80k instead. 2 days later I rang back to close down the contract to be told it had already been closed, I had received no confirmation of this and the advisor was rude on the phone. The email confirmation I received to confirm closure is a 7 word email. They’re acting like I’m the ones that have put them out! Avoid this company if you don’t want to have your time wasted!

19 décembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for taking the time to share this, and we’re really sorry to hear how frustrating and disappointing the experience was for you. That’s not how we want anyone to feel after dealing with us.

Offers can change once further checks or valuations are completed, but this should always be communicated clearly and proactively, especially if you were working towards a specific completion timeframe. We’re sorry that you had to chase for updates and that the change in offer wasn’t handled in a more transparent and timely way. We also regret that the closure of the agreement and the communication around it came across as abrupt or rude.

We appreciate you raising this, as feedback like yours helps us identify where our communication and service need to improve. We’re sorry your time was wasted and that the process didn’t meet expectations.

Noté 1 sur 5 étoiles

Set of con artists

Set of con artists
DO NOT USE.YOU WILL BE CHEATED,THIS COMPANY CLAIMED LOCAL ESTATE AGENTS DID A SURVEY,(THEY KNOW NOTHING OF THE PROPERTY AND NEVER DID A SURVEY FOR THIS DREADFUL COMPANY) THESE ESTATE AGENTS THEN DID A SURVEY FOR ME,£50.000 MORE!!!!!!
WHAT LIARS WE BUY ANY HOMES ARE! DO NOT TRADE WITH THESE DISGRACEFUL CONMEN,YOU HAVE BEEN WARNED.COMPLETION DATES DO NOT HAPPEN!
If We buy any Homes wants to come clean,then just send the agreed £104.000,the non existence surveys brought the price down to £40.000.
What a laugh!
Go on then,look into it!l bet you don't,it will just be more lies.

16 décembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your feedback. We’re sorry to hear how upsetting this experience was for you.

There may be some misunderstanding around how valuations and surveys work. We don’t have estate agents carrying out surveys on our behalf, and any formal surveys are completed by qualified professionals. Offers can change if new information comes to light during valuations, surveys, or legal checks, and completion dates can move for the same reasons.

We appreciate how frustrating this can feel and regret that the process left you so dissatisfied. If you would like us to look into what happened in more detail, we’re happy to do so, although we can’t discuss specific cases publicly.

Noté 1 sur 5 étoiles

They prey on vulnerable and desperate…

They prey on vulnerable and desperate people!

Too long a story, I've moved on and am selling at a much higher price.

Rude, unhelpful staff.
Ridiculous offers.

Read the one star reviews, they are all much the same as my experience.

STAY CLEAR AND FIND A BETTER WAY TO SELL!!

26 novembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your feedback. We’re sorry to hear you feel this way and that your experience didn’t meet expectations. Our service is designed for people who prioritise speed and certainty, which means offers are typically below full market value and won’t suit everyone. We never want anyone to feel pressured or treated unfairly, and we’re sorry if that was your impression.

We’re glad to hear you’ve since been able to sell at a price you’re happier with, and we wish you all the best moving forward.

Noté 5 sur 5 étoiles

Tom Hardcastle was so helpful

Tom Hardcastle was so helpful throughout the whole process, giving reassurance when it was needed. Thank you so much Tom ☺️

10 décembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks for the review Joanne! We will pass this on to Tom who will be very pleased

Noté 1 sur 5 étoiles

Last minute walkout caused major stress

A last-minute withdrawal left us under intense stress and completely disrupted our plans — a deeply disappointing experience.

3 décembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your feedback. I am sorry to hear that the experience felt stressful, especially when you were trying to organise your onward plans.

After reviewing the file, I can see there were a few complications that made it difficult for both sides to reach a final agreement. Once the independent reports were completed, they highlighted structural issues that required significant remedial work. Our team talked these through with you and explored different options around timelines and pricing.

There were simply too many complications with the property to complete within the very tight timeframe needed for your onward purchase. If the sale had not needed to move so quickly, we believe there would have been a workable route forward for everyone.

We never want a home sale to add pressure at an already stressful time, and I am sorry that this experience fell short of what you hoped for. If you would like to discuss anything further, we are more than happy to help.

Noté 5 sur 5 étoiles

What an excellent company

WBAH have been an excellent company to deal with. From offering me the initial price for my property to sorting all the paperwork to get me started.
A very quick and easy process, would definitely recommend them

29 novembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for the review Jamie. We're really glad you found the process quick, easy and well supported from the very first offer. We appreciate the recommendation and are pleased everything went smoothly for you.

Noté 5 sur 5 étoiles

Very happy with how they dealt with my…

Very happy with how they dealt with my difficult sale. Tom and Chelsea were amazing. Thank you so much. Julie maddison x

19 novembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks so much for the lovely review, Julie. We're really glad Tom and Chelsea were able to help you through a difficult sale and make the process easier for you. We’ll make sure they see your kind words.

Noté 5 sur 5 étoiles

Taylor Oliver was absolutely fantastic…

Taylor Oliver was absolutely fantastic from start to finish. He was kind and understanding and helped with the process all the way through, we couldn’t have asked for a better person to help us all the way through. He updated us and chased things until completion and always with a lovely attitude and smile. Fantastic representative of the company and they should reward him as such as he is the reason why we used this company over the others in on the market!! Thanks for everything Taylor!! Deborah xx

28 novembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for the lovely review, Deborah. We're so pleased to hear how much Taylor’s support meant to you throughout the process. His kindness, regular updates and positive attitude are exactly what we hope every customer experiences, and he will be over the moon to read your words. We really appreciate you choosing us and are glad Taylor helped make that decision easier for you.

Noté 5 sur 5 étoiles

Based on the large size of WeBuyAny…

Based on the large size of WeBuyAny (house) I discovered the local feeling from the first telephone call I received.

A first hand a great time with the support with creativity offered by the expert property buyers. Overall, I would offer my future potential properties to this large but local feeling helpful company.

100% glad I initially visited the company online to start the process of selling my property in only 7 days!

21 novembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for the lovely review. We're so pleased to hear you felt supported from your very first call and that our team gave you that helpful, local touch while moving things quickly. We really appreciate your kind words and look forward to helping again in the future.

Noté 5 sur 5 étoiles

Exactly what they say they do!

So far it has been exactly as they advertise. Quick phone call to Chris and after a few questions I had my offer there and then. I thought about it overnight and then agreed the sale with him.

20 novembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks for the review Sally! We're really glad to hear everything has matched what you expected and that Chris was able to give you your offer straight away. Appreciate you taking the time to share your experience so far.

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