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We Buy Any Home Avis 

1 371
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have sold two properties now and dealt with Greg who was helpful the whole way through. He always kept me up to date and made the whole process easy from start to finish and was up front and honest... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The representative Rhys is very good and so far have been fair but it’s early days,no doubt the company will try to re negotiate - let’s see , but so far so good.

Noté 5 sur 5 étoiles

Very good introduction and explanation of how WBAH works. Very precise, nothing vague and a very honest approach. This should suit me very well. Rhys was very helpful and knows how to listen as w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Assured property value plummeted based on already available surface information before a viewing had even been conducted, less than an hour after signing my contract. I hope for a lot more integrity... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Investissements immobiliers
  2. aussi dans
  3. Évaluateur immobilier

Écrit par l'entreprise

We Buy Any Home is the UK’s largest and most established cash house buyer, helping homeowners achieve fast, certain sales since 2010. Every review you’ll find here is from a genuine customer. No fakes, no filters, just honest feedback from people we’ve helped. With an unbeatable team of property experts, we take care of everything from start to finish, making us the most stress-free way to sell your home. If you’re comparing options, you’ll find our experience, transparency and reliability hard to match. We can buy any property, in any condition and complete in a time frame that suits you.

What makes us different?

Écrit par l'entreprise

We're a genuine cash buyer of properties
We have the funds available to purchase and complete on any property within as little as 7 days. We're completely flexible and can work to a timescale of your choosing.
We don't charge any fees
You have absolutely nothing to pay when using our service - we'll even cover your legal fees.
We're property experts
Our professional team have over 250 years' of experience working in property between them. We're also one of the founding members of the National Association of Property Buyers, and are members of The Property Ombudsman.

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(1 371)

155 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stress free ,hassle free ,giving you freedom wile they do all the work

Chelsea Paterson and Thomas at we buy any home have been totally amazing ,they did the buying all the searches where done with precision and no mistakes where made . Completion was fast . It was an absolute pleasure talking with Chelsea and Thomas giving us the confidence we needed . I would recommend these people to help with your neads . Thank you .

26 septembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for the lovely review. We're so pleased Chelsea and Thomas gave you the confidence and support you needed and that everything went through quickly and smoothly. We'll make sure your kind words are passed on to them.

Noté 2 sur 5 étoiles

THIEVES

Absolute scam! Stay away unless you want to give them your house for almost free!!! The offer of 80-85% market value and a fast sale is a scam!
Made an offer significantly below market value, then revised their offer to another significant drop that was utterly appalling, and then wanted to do a survey, no doubt to try and eventually get the property for free! They are also extremely slow at processing anything. What an absolute scam! Awful stay away. If I could rate less I would scum

a just a add on to the ridiculous replie they lie me 78 for a 2 bed flat that now in being sold for 160 plus it’s now being taken to the ombudsman dishonest people how nasty

26 septembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for your feedback, and we’re sorry to hear how strongly you feel about your experience. Our service is not for everyone, as we typically buy at up to 85% of market value in exchange for a guaranteed, fast sale with no fees to pay. Sometimes an initial offer may need to be revised after valuations or underwriting checks, but this should always be explained clearly and handled with transparency.

Noté 5 sur 5 étoiles

It worked for me !

I had reached a point where I HAD to sell my house. The previous sale had fallen through and I was in a bad situation financially. WBAH made me an offer, and of course it is not the market value, but I could work with the money offered. It all worked very well and the people I spoke to ( Tom and Chelsea) were both very pleasant and I could call them for any help I needed. It went through fairly quickly and everything is done online. I can reccomend WBAH. They made me feel they cared and wanted to help. If you have a property that you need to sell quickly contact them. Remember they’re no estate agent or solicitor fees, it’s all included.

16 septembre 2025
Avis spontané
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Réponse de We Buy Any Home

It means a lot to hear your kind feedback. We’re really pleased the process worked smoothly for you at such a difficult time. Tom and Chelsea will be delighted to know their support and regular help made things easier along the way. Knowing you felt cared for and able to pick up the phone whenever you needed is exactly what we aim for.

Noté 1 sur 5 étoiles

A poor show

Contacted by a rep of this company after an online enquiry. I gave a true appraisal of the property and received a fair appraisal in return. I explained a fast sale was needed and was told under 'option 2' where the property is marketed to investors, that 51 days was still the longest sale. Followed the reps advice re paperwork and then found he had gone on holiday with no notice, and number left wasn't answered. When he did get in touch it was to say price was actually much lower than quoted. In hindsight, the whole experience was far from acceptable and felt like an unprofessional agenda. Weeks wasted resulting in deposited money in jeopardy.

26 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for your review, and we are sorry to hear about your experience. We understand how frustrating it must have been to feel let down by both the communication and the change in offer.

To clarify, our “option 2” service involves marketing to investors, which can sometimes take longer than expected and is dependent on interest and valuations received. That said, you should never be left without clear updates, and we apologise if our communication fell short in your case.

We’ll be reviewing this feedback with the team to ensure situations like this are handled more professionally in future.

Noté 1 sur 5 étoiles

The process is very unclear online and…

The process is very unclear online and very different from reality.
We waited 15 days for desktop valuations to come into them. A surveyor was sent to measure and check property but not to place a value on it.
Even after me sending all my valuations received they compared to extremely different properties.
They came in at less than 40% of market value and not the initial 72% offered
I would think twice.
Literally left it to the promised completion day to throw this curveball.

11 septembre 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your experience, and we’re sorry to hear how disappointing and unclear the process felt for you. Our offers are always subject to independent valuations and underwriting checks, which can sometimes mean the final figure is lower than the initial guide. That said, this should be explained clearly and never come as a last-minute surprise.

We’ll review your case internally to understand what went wrong and to make sure our communication is clearer and more consistent moving forward.

Noté 5 sur 5 étoiles

No stress & good value

Taylor and Ross were absolutely brilliant with handling the sale of my property from start to finish. It was a really stressful situation for me with tight deadlines and the pressure of a collapsing chain. They were both so friendly and reassuring, great communication with regular clear updates. Very grateful for the service I have received, Taylor and Ross you are both stars! Thank you for everything.

29 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks so much for the wonderful review. We're really glad Taylor and Ross were able to guide you through a stressful situation with clear updates and plenty of support. We will be sure to share your kind words with them, they will be delighted to hear it.

Noté 1 sur 5 étoiles

Avoid this company

Avoid this company - they have put a charge on my property and are blocking me selling elsewhere unless i pay them £950. This company is an absolute disgrace. Made me offer, reduced their price without a survey. I have agreed a sale elsewhere and now this can't complete because off their charge. Complete Cow Boys. AVOID AVOID AVOID

I was made an offer which I clarified i would use as a back up as i had better offers elsewhere but through reading bad reviews wanted to keep my options open

This company offered me £440k
Reduced it to £425k then reduced it again to £400k all without a servey

1 septembre 2025
Avis spontané
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Réponse de We Buy Any Home

Hi Gary, thank you for your review.

For clarity, you did agree to proceed with our second offer, but as part of any property sale we are legally required to complete anti–money laundering checks.

When you declined these, we were unable to move forward with the purchase, and as the contract had already been signed, a withdrawal fee was applied, which is outlined at the start of the agreement.
We appreciate this has been a frustrating experience, but these checks are a legal requirement for all buyers and sellers, not just ourselves.

Noté 1 sur 5 étoiles

Complete waste of time. Save yourself the time.

Complete waste of time.

Initial valuation from 3 separate estate agents: 375-400k
Initial Offer: £319k (that we accepted even at a huge loss because we needed to sell quickly)
Offer: £259,000

This is not a case of we think our house is worth x but it's worth less. This is not us trying to recover the money we put into the house (420k+ with premium wren kitchen, solar panels, battery, ev charger, etc). This is us having accepted that if estate agents valued us at 375k, we would get 319k.

We were pressed to get an evaluation quickly as we were looking at a bridging loan that needed an answer as an alternative - Multiple phone calls later with really friendly staff - to their credit - this is the offer they said they would be able to give us.

Initially they said, up or down we would match 85% value. Then they came back and said, we never said we give 85% - it's "up to" 85.

They then said we can't do 85% because we have to consider stamp duty, etc. The lowest valuation was 340 (from someone who said they sold a house here 2 years ago). I do not know where they pluck their figures from.

At the end of the day, I made the mistake in thinking they would give us an honest 85% quote based on returned quotes. Based on valuation letters of £375k - £400k, I would assume we could not be valued at less than £360k and therefore, get less than £310k.

If you are stuck between this and paying a fee so that all your eggs aren't in 1 basket. Pay the fee. Do not rely on these guys. I'm sure if we went further they may have tried to reduced the quote further as many different reviews suggest.

I take nothing away from the fact that Nathan, Taylor and Aleksandra were all pleasant on the phone. The company itself operates to deceive you.

21 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for your review. We’re sorry to hear you were unhappy with the outcome.

For clarity, our service provides a guaranteed, fast sale at up to 85% of market value. The final offer depends on independent valuations, market data, and underwriting checks, which sometimes mean the figure is lower than expected. We’ve also reminded our team to make sure this is always explained clearly at the start.

In your case, we worked quickly given the tight auction deadline, arranging media and valuations within 48 hours. The final offer reflected feedback from local agents and our underwriters. Factors included the property’s location, where crime data suggested higher-than-average activity, the view that the property had been purchased and renovated above what the market would usually return, and the lack of comparable sales at the higher figures provided. At those levels, it would have been competing with larger detached homes in stronger locations, which made those valuations difficult to support.

We do appreciate your kind words about the team members you dealt with. In the end, it seems our service just wasn’t the right fit, particularly as you were understandably hoping for a figure much closer to full market value while also needing a very fast sale.

Noté 5 sur 5 étoiles

Advice

Jasmine explained things really well and an offer was made within minutes

19 août 2025
Avis spontané
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Réponse de We Buy Any Home

Hi Linda, thanks for the review. Happy we could help.

Noté 5 sur 5 étoiles

Miles was a pleasure to deal…

Miles was a pleasure to deal with—professional and friendly!

18 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks Paolo, will make sure this is passed on to him!

Noté 5 sur 5 étoiles

Very good people to talk to

Very good people to talk to, very understanding and professional, would recomend to anyone selling their house.

18 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you Harminder! We're so pleased you found the team understanding and professional, and we really appreciate your recommendation.

Noté 1 sur 5 étoiles

They share your data without your consent!

BE EXTREMELY CAREFUL

This company shares your personal data with other companies without gaining your explicit consent first.

We ran a valuation for our home on WeBuyAnyHome but politely declined it based on it being 85% of the market value.

The following day I started to be harassed with phone calls and emails from a company called FlyP. They said they had been told by WeBuyAnyHome that I might be in need of their services. Apparently they find estate agents for customers.

The emails and phone calls were relentless and I discovered that WeBuyAnyHome shares customer data with third party companies like FlyP without obtaining customer consent first. They have confirmed that FlyP pays a commission to WeBuyAnyHome if their customer signs up to FlyP services.

This is scandalous. That a company can share PII data with third party companies that are totally unrelated to what they do without explicit customer consent is a mockery of GDPR and has breached my right to privacy.

Avoid at all costs!

14 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for sharing your feedback. The reason we passed your details on is because our cash offer wasn’t quite the right fit for your circumstances. Rather than leave you without options, we introduced you to Flyp, who are a trusted service provider and explicitly named in our public privacy policy. They specialise in helping sellers achieve higher prices on the open market, particularly with specific property types where their model fits best. In situations where a fast cash sale may not be right, we want our customers to still have a chance to secure the outcome they’re looking for, which is why we thought Flyp might be able to help.

We’re sorry if the follow-up from Flyp felt too pushy. We’re currently in conversation with them about how they reach out to any of our referred contacts and will work with them to ensure that is it less intrusive. We do appreciate you raising this and will make sure this service is delivered in a way that feels much more considerate. We take the privacy of our customers’ data very seriously and are reviewing our approach as a matter of urgency.

Noté 1 sur 5 étoiles

Absolute scam!!!

Absolute scam! Stay away unless you want to give them your house for almost free!!! The offer of 80-85% market value and a fast sale is a scam!
Made an offer significantly below market value, then revised their offer to another significant drop that was utterly appalling, and then wanted to do a survey, no doubt to try and eventually get the property for free! They are also extremely slow at processing anything. What an absolute scam! Awful stay away.

18 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for your feedback, and we’re sorry to hear how strongly you feel about your experience. Our service isn’t for everyone, as we typically buy at around 80–85% of market value in return for a fast, guaranteed sale. Sometimes an offer may be revised after further checks or a survey, but this should always be explained clearly and handled transparently.

Noté 5 sur 5 étoiles

SELLER BEWARE! EXCELLENT SERVICE.

For those leaving 1* or 2* reviews because they were offered less than the market value of their home - this is the nature of the beast I am afraid.

All seller's should be aware of the following: WBAH (or any other property purchaser for that matter!) is buying your property quickly. They offer a very-quick, risk free process where they pay you cash. In return, they will want a discount on the property.

If they offer you close to what the market value of the property is, they are VERY LIKELY to reduce it again further down the line. They are also LIKELY to chip money off at the end.

In my case, Valued at say £300,000 - First offer was £270k, Next £268k, then following RICS dropped to £237,500, then on day of completion was chipped down to £227,500. This equated to roughly a 25% reduction on market value. I am sure in some cases they just offer and stick to it, but I suspect it is part of the playbook to try and get as big as a discount as they can.

Remember, you are free to walk away at any point. You are completely free to reject an offer, or even choose to put the property on the market (assuming you haven't accepted the original offer - beware the £1000 fee for cancelling the offer / exchange). If they offer and reduce the price after you can walk away without penalty.

In other words, this will be a series of negotiations so don't be surprised and you are free to counter back.

That said, the whole process was extremely smooth start to finish. In particular, Tom Hardcastle and Chelsea Paterson were brilliant. Very straight-talking, quick and efficient. I can see why WBAH are number 1 - they clearly spend a lot of time training their staff and it is fair to say Tom ultimately won back the deal for them in the end due to his personality and positivity.

Once agreed, the cash was paid in a flash and we were able to move into our new home. They also paid our legal fees and exchange to completion was a week with payment made the morning of completion.

Remember, this service isn't for everyone. If you have the time, put the house on the market and sit and wait to get 100% of the value. However, if like us, you are not in a position to do this, or if you are in a chain and your buyer has pulled out - this service is second to none.

Will you be discounting the property - YES.
Will you be chipped down on price - MOST LIKELY.
Can you walk away at any point - YES
Do you get paid quickly with quick completion - YES

Choice is yours but for us WBAH were brilliant.

28 juillet 2025
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Réponse de We Buy Any Home

Thanks for such a detailed and balanced review. You’ve explained the process really clearly for anyone considering this route, and you’re right, our service is focused on speed, certainty, and covering legal costs, which means the offer will usually be below full market value and can sometimes change after a formal valuation. We understand it isn’t the right option for everyone, but for the right circumstances it can be a great solution.

It’s great to hear that Tom and Chelsea were able to keep everything moving smoothly and get the sale completed quickly. We’ll make sure they see your kind words, and we wish you all the best in your new home.

Noté 1 sur 5 étoiles

MY HONEST OPINION

I rarely write reviews but my dealings with this company was so awful that I had no choice as people have to be informed of the reality.

So where do I start?
Okay, well first off - take their website with a pinch of salt - the reality is NOTHING like what they advertise. This process will not take 7 days, or even two weeks …. or even four weeks … try close to 3 months on a straightforward no chain, vacant freehold property. So if you are looking for a fast cash sale - you are coming to the wrong company.

Don’t expect to be kept informed along the way, instead gear yourself up for rude, “take it or leave it” attitudes once you’re locked in.

Most companies provide valuations & offers back within 48–72 hours. This one takes weeks. But you are kept hanging on a string by their smooth talking whilst they are secretly doing all they can to think of ways to reduce your funds along the way.

If you sadly sign up with them for the sale of your property you’re in for a long ride of uncertainty, limbo, radio silence, waiting around, and the soul-crushing regret of thinking, “I wish I never went with this company.”

The solicitor they provide is not truly independent - they work in tandem with the company, which means you effectively have two solicitors working against you. This slows everything down on purpose to buy them more time, while you’re left completely in the dark, wondering when (or if) you’ll get your money.

They hold back huge retentions for minor issues, and even once those issues are resolved, there are long delays in getting your money back. For example, I was promised my retention money back same day, only to find no money in my account and they’d all left for the day without informing me otherwise, on two occasions this was on a Friday so had to wait all weekend for funds. TOTALLY UNTRUSTWORTHY & UNRELIABLE. No one I dealt with ever stuck to their promise or word, and every move they made felt calculated at your expense - mix this with the rude & stand off attitudes you get barking at you when you try to voice your frustrations - it truly is a big a sham.

What they don’t tell you is that they don’t actually have the funds ready - they’re waiting on an investment company to foot the bill, which causes even more delays.

My experience was stressful, disappointing, and a complete NIGHTMARE!! to say it lightly.

My only solace is the fact I could be used as a beacon to warn others from getting involved with this company.

Avoid at all costs.

DONT SAY YOU WEREN’T WARNED.

7 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thank you for taking the time to share such detailed feedback. We are truly sorry to hear that your experience was so disappointing and stressful, especially when you were expecting a fast and straightforward sale. The situation you’ve described clearly fell far short of the standards we set for ourselves, and we understand the frustration this has caused you.

While there are times when the process can take longer due to valuations, legal checks, or third-party involvement, it’s clear that in your case communication and transparency were not where they should have been. We also want to address your point about solicitors, we recommend firms we have worked with before, but they are always independent and should act solely in your best interests.

We take your feedback seriously and will review this in detail with our team to understand what went wrong and how we can prevent this kind of experience from happening again. We are genuinely sorry for the stress this caused and wish you the best moving forward.

Noté 5 sur 5 étoiles

The company in general and Ross in…

The company in general and Ross in particular were unfailingly professional, friendly and helpful at every turn. They were clear in what they required me to provide and always available for queries. They made assurances and consistently delivered on them.

8 août 2025
Avis spontané
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Réponse de We Buy Any Home

Thanks for the great review. We're so pleased to hear Ross and the team were professional, friendly, and clear throughout, and that they delivered on everything promised. We'll be sure to pass on your kind words.

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