WeMoveCoins Avis 

235
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time going with time going with this type of quick, less-hassle exchange for a credit card purchase....and was pleasantly surprised. Very quick, and despite not being able to get the CC card sta... Voir plus

Noté 3 sur 5 étoiles

NOOBS ,this my second time no manifested info about the exchange mode our funds are held in pending-refund because they are sort of lazy yet poor of provisioning knowledge . passive clowns , i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The process of purchasing bitcoin is very simple and straightforward. Although I had some issues with one of my purchases, the team is very responsive and quick to address my problem. The rates are fr... Voir plus

Noté 5 sur 5 étoiles

Well its been now the third time i used this site to buy my bitcoin and i have to say it im really satified with him. It's easy to use and the transaction of the coins is super speed, this is the... Voir plus

À propos de l'entreprise

  1. Bureau de change
  2. aussi dans
  3. Service de paiement par carte de crédit
  4. Société financière non banquière

Informations provenant de diverses sources externes

WeMoveCoins is a leading digital currency broker serving a global market of retail customers with focal points in North America, Europe, India and East Asia. We provide a simple, fast and user-friendly trading platform for customers to buy and sell digital currencies through card payments or bank transfers. Visit our website to join the movement.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,5

Tous les avis

(235)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect in the job they do!

No need to follow up for anything. They're perfect in what they do. Except in some cases when the demand is very high and supply is low and those cases aren't avoidable. But still we can trust more than 100% in the view that the coins are delivered at the rate when the order is processed. So no risk is involved here. Kudos to you guys, whoever you are!

16 décembre 2017
Avis spontané
Logo de WeMoveCoins

Réponse de WeMoveCoins

Thank you for your kind and motivation words! It has already been broadcasted to our team. For your (and others) information we will in a few weeks’ time be in a new situation, where we can execute much more orders than we do now.

Noté 5 sur 5 étoiles

Excellent Customer Service

The process of purchasing bitcoin is very simple and straightforward. Although I had some issues with one of my purchases, the team is very responsive and quick to address my problem. The rates are from Kraken and the customer service is top class. (I've used many other sites to purchase bitcoin, this site was a recent recommendation) Highly recommend using them compared to other sites. Thanks guys again!

7 décembre 2017
Avis spontané
Noté 1 sur 5 étoiles

STAY AWAY FROM THIS NOOBIES

They took my payment, after couple of minutes they answered that they don't accept US cards, and I should wait for a 1-9 days till they refund my money 2me, they are the baddest exchanger that i have ever seen, i strongly reccomend keep away from them, they can only tell sorry sorry we are sorry when they screwed up, STAY AWAY!

26 octobre 2017
Avis spontané
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Réponse de WeMoveCoins

On our website, we state that we do not accept US-issued credit cards, so it should not be a surprise that we have cancelled your order. In the moment we cancel an order, we also release the amount immediately! Normally money will be back on the card within a few days, but depending on the bank that has issued your credit card and the credit card network in general it can take longer. We apologize for that and the inconvenience, but that is beyond our control and kindly ask you to revise your rating of us.

Noté 1 sur 5 étoiles

Bad service, Unprofessionalism and SCAM !

I made an order, sent them my credit card, selfy with my card, my ID card, I contacted chat support after 15 hours. They canceled my order "without asking" and then explained to me that it was a technical mistake and I have to make a new order, and for that I will get the money back, which does not suit me because I do not want to keep my money in the refund for 2 weeks and I pay the bank charges.I do not know if I'll get my money back, so I'll file a complaint with the police against them.

DO NOT USE THIS COMPANY!

17 octobre 2017
Avis spontané
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Réponse de WeMoveCoins

We are sorry that you have rated us so bad! The background for this mess was that you asked our staff to change the bitcoin address on your order. We explained to you that this cannot be done with a pending order, but a solution would be to cancel and place a new order. We understood that you wanted to cancel but we are truly sorry if this was a mistake. Your money has been returned to your card and are normally back instantly, but based on the bank, which has issues the credit card, it can take longer though.

Noté 4 sur 5 étoiles

THE IMPORTANCE OF INFORMING CLIENTS

Hi !

The reason why there's one star missing is that I don't think that wemovecoins inform well enough about how to get access to information about my account. - If I have one ( ? ) - It would be nice to be able to know where my transferred money ends up, how they are invested and how the investments are developing. Actually, I think I'm entitled to !
Maybe I am.?
I also wonder if I'm free to withdraw any amount from my account at any time. At least, I have received a couple of videos who shows how to do that.
But do I have an account number ? What Is it ? Where can I find it ?
Overall, I feel there's a LOT of imperative information missing.
SO - PLEASE INFORM ! ( BETTER ).

Best regards
Ivar Haugsten Hansen
from Norway

28 septembre 2017
Avis spontané
Logo de WeMoveCoins

Réponse de WeMoveCoins

Hi Ivar
We are not sure if you are actually reviewing our service!? The fact is that we solely sell bitcoin and do not hold any of our customers bitcoins. Our customers only provide an address, to where we send the bitcoins, and we have no access the wallet these addresses belongs to.

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