WePay 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

WePay is unequivocally a scam. The same goes for Stripe, Square, and PayPal; they'll treat you just as poorly. Avoid any third-party payment processors at all costs! Once they freeze you... Voir plus

Noté 1 sur 5 étoiles

Sadly I found out too late that WePay is crooked. Many businesses have the same story, randomly stopped processing payments, held funds and refuse to release to me or refund to clients and it's been 7... Voir plus

Noté 1 sur 5 étoiles

We setup a new WePay account (through Freshbooks), and WePay held our first payment for over 7 days, & then decided to refund the payment without any exact reason. Here's the exact message they ga... Voir plus

Noté 1 sur 5 étoiles

They are scammers,100% FRAUD. Its been one week only, I started using their service, I sent invoices to our customers for around $2k, They closed my account without giving any reason, Then I applied f... Voir plus

À propos de l'entreprise

  1. Service de paiement par carte de crédit
  2. aussi dans
  3. Conseiller financier

Informations provenant de diverses sources externes

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.


Coordonnées de contact

Tous les avis

(792)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I received notice from a company that…

I received notice from a company that my money had been refunded through WePay. But, it didn't say how. So, I replied by email, "How?" Less than six hours later, Seán replied. Very smooth. Very pleasant.

27 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

It was a long process but Sean was really helpful. Different issues came up at different points and as I threw them at him, he tackled each one in a professional and timely manner. He was great to work with and I really appreciated his help and demeanor.

27 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Great help!

Mira was a great help to me. I couldn't figure out what the charge was for and after doing some research, I reached Mira. She quickly identified the GoFundMe page.

Quick, pleasant experience.

13 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

We had to make several changes to our…

We had to make several changes to our corporate account which seemed very confusing for us but Mira made it very easy to understand and helped us make the transition seamlessly. We really appreciate her professionalism and quick response time!

11 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

I needed information in regard to a…

I needed information in regard to a check that was received at my university. Sean provided me with the information that I needed in a very timely manner and my issue was resolved very easily.

10 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Super-fast response!

I had to recover details from a credit card transaction made about 9 months ago. Mira responded almost immediately and in far less than 24 hours I had the information I needed to complete my records.
Thank you Mira, and kudos to WePay!

7 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

I had a problem that showed up after…

I had a problem that showed up after the new year where I was contributing to the same charity of two different credit cards. I contacted Mira and she emailed me later that day with the information necessary to correct the situation. She followed up the following day to be sure all was well. This is the kind of customer service that builds trust. Thanks. WePay. Well done.

6 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service from Mira

Great service from Mira

I had an issue with getting some personal account information updated, but Mira still reached out to me, even after I was able to fix the problem myself (it was operator error). I really appreciated her help.

6 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service from Mira

We received outstanding customer service from Mira, who tracked down an unrecognized charge. She responded within a day of the original request asking for further information. With that she was able to pinpoint the charge within another day. Considering the charge was over two years old and from a small goFundme effort, the service was extraordinary.

28 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service experience!

Although new, I was totally satisfied with the service.

My experience:
Made a donation to a child’s fund taiser.
Did not recognize, or forgot 8sing WePay.
Clicked the support email link & answered the questions
I got a prompt reply with the info on the charge.

I trust and would use the service again.

26 février 2020
Avis spontané
Noté 1 sur 5 étoiles

We pay is not safe and secure way to…

We pay is not a safe and secure way to use as a payment process, Please be super cautious about these people. they just have hidden behind the computer and they do not have phone support and takes forever to respond to your email. They even punished you by $15 when there is a chargeback, the funny part you will lose your merchandise shipping fee + $15 even with a tracking number and proof of delivery from USPS which was signed from the receiver. not recommended to use at all. Please be super cautious when you have to use this service.

26 février 2020
Avis spontané

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