WePay 

When I reached out to the customer service team when our business name changed, I expected the response to involve questions and paperwork. I was pleasantly surprised by the speed and efficiency of Chad, who understood what we needed and made the update immediately!

I needed help with something and Mira got back to me right away to resolve it. Thank you so much!

Payment Issue Resolved Quickly.

My company was having an issue resolving an issue with recieving our transfer. Sidney was quick to respond and got the issue corrected! The transfer also was quick! Highly recommend WePay!

Chad was fantastic! Quick response time and resolution of my question.

Seán was very helpful in responding to my questions and getting us the answers we needed in a timely manner when we set up our account. Thank you!

Mira at WePay was very helpful. My questions were addressed in a timely manner: the responses were clear and concise. She was also encouraging and approachable in all her comments. Thank you!

I found a charge that I had forgotten about and your company responded quickly to my request for information. Thank you!

Chad was very timely and complete with his information. It immediately laid my concerns to rest. We forgot we bought tickets for the St. Louis Lantern Festival. So World Order Lantern meant nothing to us, until Chad solved the mystery. He is a good hire. Thanks again for your service.

Mira was very helpful with refunding the attendees from an event we had to cancel. She was very kind and thoughtful.

Our church had to cancel an upcoming event which some people paid for with WePay.... it was easy to issue one of the first refunds ....the second one involved a bit more since the payment had been made more than 60 days ago... I wrote to the support team and Mira told me what information she would need to complete the refund....voila! Done with help from Mira! Many thanks and our church is very happy with our WePay relationship! Thank you!

Thank you for your great customer service. In the last few days Mira has provided invaluable support to me by helping me issue refunds in this time of the coronavirus. On behalf of all my event participants thanks very much for the prompt, efficient, and professional service, Mira!

Thank you so much WePay!! What you provided was wonderful customer support. You communicated clearly and quickly. You kept me updated. I thought the missing check was going to be a pain to resolve, but you made it a most pleasant experience. I appreciate Seàn’s help and professionalism. I will recommend you to anyone who asks!

I had a charge from WePay on my credit card that I didn't initiate. I sent an email asking what the charge was for. Mira responded and needed more information from me. I supplied it to her and she got me the information I needed right away. Thank you Mira!

Had a concern regarding a CC charge. I contacted WePay and very quickly Mira from customer service responded with answers to direct me to the CC charge which was valid, verified, and confirmed. Great customer service & a positive experience.

Every experience I have had with WePay has been wonderful. Your response time is great and you always fully address and answer whatever issues I have. My last customer service experience was with Sean and he was fabulous and understanding.

So easy to deal with! So quick to respond and resolve any issues!! And super nice! Xo

What can I say? My issue was resolved quickly and with pretty much no effort on my part other than just telling Sean about the issue. By the time I woke up - fixed! Thanks, Sean!

Sean was superb! We were having an issue with refunds that were outside of the 120 window. Sean promptly got all the refunds taken care of and communicated extremely well throughout the process making sure that each one had been done correctly and promptly!

Mira was terrific and solved the mystery straight away. There was an unidentified deposit in our checking acct. Mira researched the source of the deposit and found the answer very quickly. My husband had created a GoFundMe page for friends to make easy donations for our annual holiday toy & gift drive for the Foster Kids of DC. YEAH Mira!! Many, many thanks for your expert detective work. Kathleen

I had a transaction that was not familiar to me so I reached out for assistance. Mira provided excellent support providing information and resolving my issue. I received exactly what I needed and very promptly and in a friendly manner. Perfect support! Thank you!