Service just great except, don’t use DPD delivery should have arrived Friday 25 sept arrived 28 sept.order placed 22 sept . All items received except meter tails wrong size 16mm. Ordered 25mm. My pos... Voir plus
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Prompt delivery matched by updates on progress of the order. It's really good to find a supplier that delivers on their in-stock descriptions. I will certainly add WBE to my ToL (top of the list) supp... Voir plus
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Pretty sure they’ve paid for the 5* reviews, how does a company who doesn’t have a phone line for customer service enquiries average above 4 stars? After sales is email contact only, takes 24hrs+... Voir plus
Great products and great prices. Part of the Order arrived damaged which probably were caused from items been moving around inside the box because not been packed properly by warehouse staff. After c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Wholesale Electrical Supplies Online
Coordonnées de contact
Unit 3, Imperial Park, HA4 0JW, Ruislip, Royaume-Uni
- 020 8842 3544
- contact@westbasedirect.com
- westbasedirect.com
4,1
Bien
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 4 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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AVOID
Ordered items in June and they took the money. They never had stock of the items yet charged my card, informed they were on back order for 14-28 days expected delivery. After 40 days i cancelled the order as items were still nowhere being delivered. Its now been 2 weeks and still no refund. They are quick to take money but slow(if ever) to pay it back. Typical Middlesex company!
18 août 2026
Avis spontané
Réponse de West Base Electronics Ltd
Dear Ryan,
Thank you so much for your kind review. We’re glad you loved our service and order. We look forward to serving you again.
Réponse de West Base Electronics Ltd
Dear Paul,
Thank you for your great feedback. We’re delighted to hear that you were happy with the delivery and found the cost to be very good. We really appreciate your support and hope to serve you again soon.
Réponse de West Base Electronics Ltd
Dear John,
Thank you for your feedback. We’re sorry there was an availability issue with your order, but we’re pleased we could resolve it for you. We really appreciate your patience and understanding, and we hope to serve you again soon.
Réponse de West Base Electronics Ltd
Dear David,
Thank you for your great feedback. We’re delighted to hear that your order arrived promptly and that the product was exactly as described. We really appreciate your support and hope to serve you again soon.
Réponse de West Base Electronics Ltd
Dear Mohammad,
Thank you so much for your excellent review. We’re delighted to hear you were happy with our service. Your support means a lot to us, and we look forward to serving you again.
Competitive prices and prompt delivery.
5 août 2026
Réponse de West Base Electronics Ltd
Dear Alan,
Thank you for your great feedback. We’re delighted to hear that you found our prices competitive and that your order was delivered promptly. We really appreciate your support and hope to serve you again soon.
Good products and fair prices.
Good product, at a very fair price and swiftly delivered. Well packaged.. Response time was good but I had to chase confirmation email of my order. I know it is the era of digi-tech but having zero knowledge of heavy electrical circuits, I would have liked to SPEAK to a real person!
6 août 2026
Réponse de West Base Electronics Ltd
Dear Martyn,
Thank you for your detailed feedback. We’re really pleased to hear that you were happy with the product, pricing, packaging and speedy delivery. We’re sorry you had to chase the order confirmation, and we appreciate you bringing this to our attention. We also completely understand your preference for speaking to a real person, especially when dealing with heavy electrical equipment. We’ll take your feedback on board as we continue to improve our customer service.
Quick delivery and a very well made…
Quick delivery and a very well made product made by FuseBox highly recommend
30 juillet 2026
Réponse de West Base Electronics Ltd
Dear Dave,
Thank you so much for your fantastic review. We’re delighted to hear that you were impressed with the quick delivery and the quality of our FuseBox product. Your recommendation means a lot to us, and we truly appreciate your support.
The purchase was exactly what i was…
The purchase was exactly what i was looking for, very good product.
7 août 2026
Réponse de West Base Electronics Ltd
Dear Lynn,
Thank you so much for your wonderful review! We’re delighted to hear that the product was exactly what you were looking for. Your satisfaction means a lot to us, and we truly appreciate your support. We hope to serve you again soon!
Réponse de West Base Electronics Ltd
Dear Customer,
Thank you for your great feedback. We’re delighted you’re happy with our prices, delivery, ordering and service.
Excellent range of products and very…
Excellent range of products and very prompt delivery. One of my favourite suppliers.
3 août 2026
Réponse de West Base Electronics Ltd
Dear Nigel,
Thank you so much for your kind words. We’re delighted to be one of your favourite suppliers.
Great service
27 juillet 2026
Réponse de West Base Electronics Ltd
Dear Ian,
Thank you for your review. We’re happy you had a great experience. We look forward to serving you again.
Great Service.
30 juillet 2026
Réponse de West Base Electronics Ltd
Dear Paul,
Thank you for your kind review. We’re glad you had a great experience. We look forward to serving you again.
Ordered something that was advertised…
Ordered something that was advertised as available. Is actually out of stock till May 2027. Asked for a refund which I am still waiting for 3 weeks later! Awful!
.
15 juillet 2026
Avis spontané
Réponse de West Base Electronics Ltd
Dear Paul,
Thank you for your wonderful feedback. We're delighted to hear you had a great experience with our website, communication, and fast delivery. Your satisfaction means a lot to us, and we look forward to serving you again.
Perfect product perfect service and a…
Perfect product perfect service and a great price what more could you ask for. Highly recommended
28 juillet 2026
Réponse de West Base Electronics Ltd
Dear Customer,
Thank you so much for your amazing review. We're thrilled to hear you were happy with the product, service, and value. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again.
Réponse de West Base Electronics Ltd
Dear Mohammad Pour
Thank you for your wonderful feedback. We're happy to hear you were pleased with the packaging and fast delivery. We truly appreciate your support and look forward to serving you again.
we placed the order and you supplied…
we placed the order and you supplied the items as order never a problem 4.5 as a mark as always need to leave room for improivement
29 juillet 2026
Réponse de West Base Electronics Ltd
Dear Customer,
Thank you for your continued support and thoughtful feedback. We're delighted to hear that everything was supplied as ordered and that you've consistently had a positive experience with us. We appreciate your 4.5-star rating and your reminder that there's always room to improve. We look forward to serving you again and earning that full 5 star next time.
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