Western Bid Avis 

89
•
TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

Thank you for continuing to provide great service during such a challenging time for Ukraine! The parcel made it from Ukraine to the US in just 6 business days. Given that civil aviation isn't opera... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Attended their webinar on Shopify sales yesterday, and I’m thrilled! The team did a great job preparing it — there were so many tips I can implement for my Shopify store right away! Thank you, looking... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ich bekomme trotz mehrmaliger Kontaktaufnahme per Mail zu meiner Bestellung keine Rückmeldung. Geld wurde bereits abgebucht, Ware habe ich keine erhalten und ich habe meine Zweifel, ob das überhaupt e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Western Bid fulfillment center in Miami handles the storage and shipping of my products throughout the U.S. The operations are well-organized, the support team responds quickly, and packages are s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

Western Bid was found in 2001, and, since then, the company works as commission-based trading assistant. Western Bid provides various intermediary e-commerce based services to online sellers (i.e. Western Bid's Clients) from ex-USSR countries. Western Bid provides the following services to it's Clients: product advertising, customer support call center, consignment and escrow services, dispute resolution, return product processing, warehousing, order fulfilment services and web listing design. As an intermediary, Western Bid connects you to sellers, vendors and suppliers from outside of United States that offer products to online community via various online auctions and web stores, and we help you with the returns if needed. We work with more than hundred qualified and verified Clients, and most products are shipped directly from Client's warehouses to your door. Western Bid might assist you in getting more information about the products you are interested, supply you with the shipping information or even provide you with the list of sellers of the handmade and collectible items you looking for. As a product shipper, we might collect purchases in our warehouse for further shipping abroad to our Client’s home addresses. Clients have several options in how they wish their items to be shipped, depending on the item’s weight and measurements as well as time preferences for the delivery. Clients can also request Western Bid to check the item’s condition and its conformity with the seller’s description. By using our online system, our Clients can track all the stages of their purchases including tracking numbers for the shipments.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(89)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The fox trimmed coat in cashmere/wool…

The fox trimmed coat in cashmere/wool was so beautiful. Well made. Wonderful fabric. I’m feel like I’ve been blessed. Thank u

10 décembre 2022
Avis spontané
Logo de Western Bid

Réponse de Western Bid

Thank you so much for your kind words and for taking the time to share your positive experience with us! We are delighted to hear that you are happy with the fox trimmed coat in cashmere/wool that you purchased on Etsy.

We take great pride in providing our customers with high-quality products that are well-made and crafted from the finest materials. It is always a pleasure to hear that our efforts have been appreciated, and we are thrilled that you feel blessed by your purchase.

At Western Bid, we strive to ensure that every customer has a positive experience when shopping with us. Your feedback serves as a motivation for us to continue providing excellent products and services that meet the needs and expectations of our valued customers.

Once again, thank you for your kind words. We look forward to serving you in the future and providing you with more high-quality products that you will love.

Noté 1 sur 5 étoiles

Regardless of the fact that my issue is with taro cards, dark forest on Etsy. My review still remains. You need to do something about the people that are selling things under your name.

It’s entirely understandable that western bid is not responsible for the sellers actions. However, you are getting a one star review as a result of the fact that, after reading all of the reviews that have come previously before mine this is a recurring theme that has yet to be dealt with. If you have sellers who are selling their products or services on Etsy, who are not actually delivering the items that the customers are buying then should they not be dealt with accordingly? Shouldn’t we as the customers be taken care of appropriately, it makes no sense to me how after repeated bad reviews over the various transactions that people have had with the seller that you sponsor or multiple sellers that you sponsor or whatever this situation is that there are others but nothing done and people like me are still getting scammed. Because that’s what this is. This is a scam. I ordered a set a Taro cards that came with a beautiful bag and a beautiful box for 4290 something on October 22 for my own birthday. I was given a tracking number and told that it would take a little longer than expected due to problems with USPS whatever cool. Then, after about a week of my item being stuck in Hollywood Florida, for some reason I complained I asked what was going on politely I asked why my pot my item had been sitting in transit for such a long time and was told that the reason why was because there was apparently an issue with the address she repeated my address back to me I said that was correct. I said you can go ahead and also put on there that it is the pink side of that duplex and that it is unit A and she said that that was the reason why I didn’t get my package delivered was because I didn’t include the unit number. However it’s funny to me that that’s what she wanted to use as the reason why I didn’t receive my package when I ordered two other items from two other shops on Etsy as well on the same day as well, and have long since I received both of them with that same exact address without the unit number my name is in my mailbox. I always get my mail. I never have any issues whether or not that the unit number is on there or not so with all that being said, I just think that if you do not want all of these poor reviews on your website and all these other review websites then maybe the issue isn’t with the customer complaining about the a seller that you cannot control and instead is about the fact that you keep allowing the same thing to occur repetitively there are reviews on here, claiming that your shops on Etsy are scams from years ago, so deal with that Western bid, instead of complaining about the negative reviews that you have “nothing to do with you“ because at the end of the day these are your people that you have signed a deal with these are the people that are representing you your company your incorporation, so yeah, you do have a lot to do with it. Fix the problem because this is highly unacceptable. It’s highly inappropriate. It’s highly unprofessional and it’s straight up scammy.

22 octobre 2022
Avis spontané
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Réponse de Western Bid

We would like to express our sincere apologies for the negative experience you had with your recent purchase on Etsy. We take every feedback seriously and appreciate you sharing your concerns with us. We understand your frustration and disappointment, and we want to assure you that we are taking the necessary steps to address the issue you raised.

While we understand that Western Bid is not responsible for the actions of individual sellers on Etsy, we recognize that you and other customers have had negative experiences with some sellers. We have procedures in place to investigate and take appropriate action against any seller who is found to be engaging in fraudulent activities or not fulfilling their obligations to their customers.

We appreciate you bringing this to our attention, and we want to assure you that we will do everything we can to prevent such incidents from happening in the future. We are committed to providing a safe and reliable marketplace for all our customers, and we take all necessary measures to ensure that the products and services offered on our platform meet our high standards.

We understand that you were expecting to receive a set of Taro cards with a beautiful bag and box for your birthday, and we apologize for the inconvenience caused by the delayed delivery and issues with the address. We would like to investigate this further and request that you provide us with the order number or the item number to enable us to identify the seller and help resolve the issue.

We take every negative feedback seriously and strive to learn from them to improve our services. We appreciate your candid feedback and hope that we can regain your trust in our platform.

Once again, we apologize for any inconvenience caused, and we look forward to hearing from you soon.

Noté 1 sur 5 étoiles

Scam

I paid USD 170 dollars in October 2021. I have not received the purchased pictures or a refund, despite serveral communications with the company. This is clearly a scam.

12 août 2022
Avis spontané
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Réponse de Western Bid

We are sorry to hear that you have not received the purchased pictures or a refund, despite several communications with our company. We understand how frustrating and disappointing this experience must be for you, and we want to assure you that we take these matters seriously.

We would like to investigate this further and request that you provide us with the order number or the item number to enable us to identify the issue and help resolve it. We take every customer's concern seriously and strive to address them as quickly as possible.

We want to assure you that our company does not engage in fraudulent activities, and we always comply with the rules and regulations of the platforms where we operate. Our aim is to provide our customers with quality products and services that meet their expectations.

We understand that this situation has caused you inconvenience and frustration, and we apologize for any inconvenience caused. We assure you that we will take the necessary steps to resolve this issue as quickly as possible and ensure that it does not happen again in the future.

Please be assured that we value your business and appreciate your feedback. If you have any further questions or concerns, please do not hesitate to contact us.

Noté 5 sur 5 étoiles

Western Bid Courier Service

NOTE: THIS COMPANY IS JUST A MESSENGER/COURIER SERVICE. Twice recently I have bought items from an Etsy seller in Ukraine and each time they arrived safely. Yes it's taking longer just now but that's only to be expected. Western Bid aren't at fault for fake/shoddy goods, it's the item seller that's to blame. All these people leaving one star reviews about poor quality items aren't actually leaving them in the right place.

4 août 2022
Avis spontané
Noté 1 sur 5 étoiles

I'd never order from these dimwit ever…

I'd never order from these dimwit ever again sent put faulty good an absolute nightmare to get me money back I'd avoid them like the plague this isn't a trusted company to spend your hard earned cash

1 août 2022
Avis spontané
Logo de Western Bid

Réponse de Western Bid

Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the faulty product you received and any difficulties experienced in obtaining a refund. We take customer satisfaction very seriously and we would like to assure you that we are committed to resolving this issue to your satisfaction. Please contact our customer service team with your order details so that we can investigate and work towards a resolution. We appreciate your patience and understanding in this matter.

Noté 1 sur 5 étoiles

Liars

Liars. Do not actually send the product. Somehow have fake reviews claiming the products on Etsy are legit.

24 juin 2022
Avis spontané
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Réponse de Western Bid

We are sorry to hear about your negative experience with our company. We can assure you that we take these allegations seriously, and we strive to maintain the integrity of our reviews and our products.
Regarding your specific issue, please note that we follow the policies and guidelines of the Etsy platform, and we ensure that all products are accurately represented in our listings. If there was an issue with your order, please contact us directly so we can investigate and provide a resolution.
Thank you for bringing this matter to our attention, and we hope to have the opportunity to assist you in resolving any concerns you may have.

Noté 1 sur 5 étoiles

I received a defective shoe clearly…

I received a defective shoe clearly used and shoe polished over. I returned them and still no refund. This company is fraudulent.

17 juin 2022
Avis spontané
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Réponse de Western Bid

We apologize for any inconvenience caused by the defective shoe you received. We understand your frustration and we appreciate your patience in this matter.

Our company policy dictates that we issue a refund to the customer once we receive the returned product. Can you provide us with your order details? We will check all the information.

If you have any further questions or concerns, please do not hesitate to reach out to us. We value our customers and we will do everything we can to make things right.

Noté 5 sur 5 étoiles

12 days and no status update or package!

$40 USD shipment placed on May 16, 2022 and no status update from the seller. I sent an email, but these reviews have me nervous.

**Edit**
These arrived a few days after this post and was thrilled to see it was from the Ukraine, and packaged so carefully! I'm in love with my new hamster sprays.
This country is at war. Please be patient and kind towards any Ukrainian based operation, and show your support! 🇺🇦

28 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Not a legitimate company!

Not a legitimate company. No confirmation email for item purchased, no tracking number- nothing! Don't be surprised if they take your money & leave you with nothing.

21 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Western Bid A firm from Russia that…

Western Bid A firm from Russia that mediates to the U.S. from Ukraine.
During Russia's attack on Ukraine, more than $20,000 was stolen from sellers who entrusted their money to her to send packages to the US. Many don't have internet, she uses it, doesn't respond to messages...... for over a month we can't get our money back, they don't respond
Please spread this around as much as you can.
Don't mess with looters

25 mars 2022
Avis spontané
Logo de Western Bid

Réponse de Western Bid

Thank you for your feedback regarding your experience with Western Bid. However, we would like to clarify that Western Bid is not a firm from Russia. We are a company registered in the state of Florida, USA, that provides - among other services - package forwarding services from Ukraine to the US.

We take all accusations of inappropriate activity seriously, and we are disappointed to hear that you have had a negative experience with us. We strive to provide the best service possible to our customers and are always willing to address any concerns or issues that arise.

We encourage you to reach out to us directly to discuss your specific situation so that we can work together to find a resolution. We take our customer service very seriously and are committed to ensuring that our customers are satisfied with their experience with us.

Additionally, we will be reporting your message to TrustPilot, as we do not believe it accurately represents our company or the services we provide.

Thank you for bringing this to our attention, and we hope to have the opportunity to resolve any issues you may have had with our service.

Noté 1 sur 5 étoiles

does not fulfill its commitments

Hello Mamtuk,
You still haven't answered my message from February 1st.
I note that you have blocked me on Ebay so that I cannot contact you which is very suspicious and ugly of you.
Could it be that you are doing it because you have not sent the new prism and you have lied to me?
I will appreciate your news regarding the shipment of the new prism to avoid having to report you to Ebay.
Greetings
Angel Jimenez

13 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Is not a scam!!!

Is not a scam!!!
I placed my order on 11/01/2022 and today I have received my products, exactly 14 days
( I leave in London) ! I received everything that I have ordered in perfect package well wrapped.
I wanted to attach a pictures, but I don’t see any options to do that.
Thank you for my products!

25 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

This vendor is not a scammer!!

This vendor is not a scammer!!

Extremely friendly and very responsive. I placed an order on Etsy through PayPal for a 86x57 painting and I received exactly what I asked for! There was a problem I had with shipping initially (a UPS error), but the vendor paid extra to make sure I received it in a timely manner. Painting was well packaged also.

6 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Easy Transaction

I purchased two carved wooden walking sticks on Etsy.
The seller was located in the Ukraine and had dozens of positive reviews. I paid using PayPal; the transaction was facilitated by Western Bid on the Seller's side. I was a little concerned about dealing with the Ukraine, but there were no problems at all. The canes arrived in good time and without any damage. They were as advertised and I'm very happy with them.

6 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Western Bid

I have purchased many, many items from shops located in Ukraine and Russia through Etsy, and ultimately Western Bid. Every single purchase was shipped quickly, and I received EACH AND EVERY one within a few weeks (as noted in the shipping times of the individual shops). I understand that sometimes things happen, and shipping anything these days is taking a chance. After reading all of these negative reviews about Western Bid, I felt I had to at least provide my numerous extremely positive experiences regarding this company.

1 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

WESTERN BID is not a scamer

WESTERN BID is officiall company that give opportunity to many sellers from Ukraine, Russia, Belarus etc to make a trade on Etsy. Unfortunately, sometimes it happens that bad seller disappointe some customer and he wrote a bad review to WESTERN bid, but Western Bid is only agent trough whom we received our money, because in Ukraine Pay Pal do not work

14 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Etsy is a scam artist company

I ordered an Audrey Hepburn smoking pipe through Etsy . I received a pipe, however it was not engraved.
I contacted Etsy who sent me another uningraved Audrey Hepburn smoking pipe . This company is using the name of Audrey Hepburn to sell their pipes but cannot produce a smoking pipe with Audrey Hepburn engraved on it . The pipe was intended as a gift for a family member who loved Audrey Hepburn . Etsy directed me to return both pipes at my expense before they would reimburse my $33.96 dollars which included a $13.00 shipping fee . Etsy has failed to live up to their internet advertisment and their communications have been totally uncooperative . This company is a total scam and I recommend that PayPal customers refrain from ordering products from this company

13 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Trusting eBay…

I BOUGHT a flip phone from eBay trusting they would abide by their warranty and return policy.
To my surprise, the item came from a vendor from Ukraine, Ivan Zaynchukovsky.
On PayPal, the provider appears as Western Bid inc.
After eBay told me that the seller had authorized a return and refund, I was told that the seller was unable to send me a return form. That was it.
Wich is wich is not clear to me

3 mai 2021
Avis spontané

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