Quick, easy & straight forward. The claim was sent in on Friday & it was paid into my account the following Wednesday. Very pleased Very different to last year, April 2025, when I sent a claim in for... Voir plus
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Lisez les avis des autres
Been in schemes since it first started in 1995 ish worth taking out as you never know what could happen with your health. And you need extra cash if out of work and have injury or something that could... Voir plus
Having to get a form signed by my GP prior to settling outstanding claims was very stressful for me as I have acute anxiety and no access to a printer. However once I managed to get it posted and sign... Voir plus
Westfield is there for the times we have unexpected expenses due to health conditions, times when the last thing we want is the worry of more expenses. Very easy to complete the claim form
À propos de l'entreprise
Informations provenant de diverses sources externes
Award winning health insurance and wellbeing solutions for yourself, your family or your business.
Coordonnées de contact
Charter Row, S1 3FZ, Sheffield, Royaume-Uni
- westfieldhealth.com
4,6
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Effortless
6 juillet 2026
Avis spontané
Impressed with quick processing of claims
Very impressed with the speed claims are dealt with & paid
17 juin 2026
Avis spontané
Westfield Health
My experiences with Westfield Health are always very positive.
16 juin 2026
Avis spontané
I always use the app which is extremely…
I always use the app which is extremely easy to use. Easy to make a claim and payment is always paid into my bank very swiftly. Thankyou
29 juin 2026
Avis spontané
Ease of navigation on the website
Ease of navigation on the website, clear instructions how to reach the right claim form, the claim was quickly sorted and I was informed of the decision of the claim via E mail.
16 juin 2026
Avis spontané
Easy to make a claim and very quick to…
Easy to make a claim and very quick to respond.
26 juin 2026
Avis spontané
Easy to claim and check personal details
Easy to claim and check personal details
30 juin 2026
Avis spontané
Always reliable and paid on time .
23 mai 2026
Avis spontané
Exceptional service whenever I need…
Exceptional service whenever I need them.
Friendly yet professional.
Very quick to respond, and are fast to pay any genuine claims.
I’ve been a member since the late 80’s, never had a problem.
Highly recommend.
1 juillet 2026
Avis spontané
Simple and efficient claims system.
6 juillet 2026
Avis spontané
Doctors letter
Westfield approved my physio claim ahead of my first treatment, after several treatments they then requested a doctors confirmation that I needed the treatment this cost £15 to obtain.
The physio has all the necessary professional accreditation required by Westfield. My observation would be who would be having unnecessary physio treatment and would a professionally accredited physio provide unnecessary treatment? I feel Westfield should cover the cost of the letter they requested. In addition it took nearly a month to receive my claim because of this.
6 juillet 2026
Avis spontané
Réponse de Westfield Health
Good morning
The terms of your plan state that a GP recommendation is required for therapy treatments and that if requested, written evidence must be provided.
However, we appreciate that it is not always possible to see your GP before beginning treatment and as we wouldn't want to delay this, we may ask for this evidence at a later date.
We thank you for your feedback which we will forward to the appropriate team and if you wish to discuss this further please call our Customer Helpline.
Best wishes
Julie
Still haven’t received the information…
Still haven’t received the information promised and waited 3 weeks.
18 juin 2026
Avis spontané
Réponse de Westfield Health
Hello and thanks for your review
I'm sorry that you seem to be having an issue receiving information you've requested
Please call our Customer Helpline and one of our advisers will be happy to look into this for you
Best wishes
Julie
Quick to respond to claims.
6 juillet 2026
Avis spontané
Absolutely fantastic service
Absolutely fantastic service. Submitted my claim and had confirmation of payment within a few hours. Money was in my bank account count within a couple of days. Such a quick easy process to claim too. Highly recommend
29 juin 2026
Avis spontané
Good service- money came through in a…
Good service- money came through in a few days, quicker than e
1 juillet 2026
Avis spontané
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