Where Saints Go Avis 

1 783
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Better than described and the pic didn't do the chair justice. No real assembly required, just putting the leather cover over the metal frame. Simples. Very pleased.

Noté 4 sur 5 étoiles

Got some diner bar stools, exactly as pictured, quality workmanship and very happy. Delivery was next day as promised. Package was very very very safely wrapped! Team on emails were responsive through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The tall chairs I ordered arrived within a couple of days and a lot of care and effort had gone into the packaging. Whilst I have only had them a few days they feel like very high quality and like the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My tan leather chairs came within 2 days, very securely packaged, I am extremely happy with them, comfortable and look perfect. I originally ordered 3 but have now ordered another 3 for the other side... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Fabricant de meubles
  4. Magasin de meubles de cuisine
  5. Magasin d'ameublement d'extérieur
  6. Magasin de papiers peints

Écrit par l'entreprise

Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(1 783)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My tan leather chairs came within 2…

My tan leather chairs came within 2 days, very securely packaged, I am extremely happy with them, comfortable and look perfect. I originally ordered 3 but have now ordered another 3 for the other side of the table instead of a bench.

26 juin 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for the 5* review. We are so glad you liked your original order and have now ordered more. Thank you.

Noté 5 sur 5 étoiles

Its the first time I have shopped at…

Its the first time I have shopped at Where Saints Go and have been extremely impressed with every aspect .
From placing the order to delivery everything was flawless , and the quality of the dinning chair is excellent.

25 juin 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for the 5* review, it's very much appreciated.

Noté 5 sur 5 étoiles

Leather pouffe:

Leather pouffe:
Excellent product, very happy. Looked just like it did on the web site and great quality.
Delivered v promptly and well packaged. I fell upon this company whilst doing an on line search for furnishings and would definitely use them again, thank you!

17 juin 2026
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Réponse de Where Saints Go

Thank you for the 5* review, we are so glad you are happy with the service and your order.

Noté 4 sur 5 étoiles

Quality product, excellent comms, 2nd order completed/delivered quickly which resolved 1storder mishap

Got some diner bar stools, exactly as pictured, quality workmanship and very happy. Delivery was next day as promised. Package was very very very safely wrapped! Team on emails were responsive throughout. We did unfortunately have a problem with an earlier identical order, which was apparently due to a warehouse/office move and left a bit of a sour taste, but upon re-ordering things ended satisfactorily.

2 juin 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for taking the time to leave your feedback.

We appreciate that the previous issue was inconvenient, and we are grateful for your patience and for your new order.

Thank you again for your custom and for sharing your experience.

Noté 5 sur 5 étoiles

The rug i bought is gorgeous excellent…

The rug i bought is gorgeous excellent quality and very well.packaged with a fast delivery, I would definitely recommend this company e o

26 mars 2026
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Réponse de Where Saints Go

Thank you for the 5* review, we are so glad you love your purchase.

Noté 1 sur 5 étoiles

My review was deleted so writing again.

My review was deleted so writing again.
I have never received my order (cushion). Email from the company sent that it was processed after me chasing, but after that i haven’t received anything. When i left my initial review, they asked me to revisit my bad review given the refund was processed. I would not recommend to buy from here

18 avril 2026
Avis spontané
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Réponse de Where Saints Go

Thanks for the review Elizaveta
As you are already aware the cushion was lost by the couriers. As soon as we were made aware of this a full refund was issued to you immediately.
Apologies again for any upset and or inconvenience caused by this problem

Noté 5 sur 5 étoiles

Tall chairs

The tall chairs I ordered arrived within a couple of days and a lot of care and effort had gone into the packaging. Whilst I have only had them a few days they feel like very high quality and like they should last a long time. There were a couple of minor website issues which were resolved on a bank holiday by one of the staff, I can't fault the overall experience at all. I would definitely recommend!

7 mai 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for the 5* review, it's very much appreciated.

Noté 5 sur 5 étoiles

Best customer service I've used!

Gorgeous selection of products and the customer service was unparalleled, I really felt prioritised as a customer and Jo-Anne went above and beyond to help out with my query. Thank you!

28 avril 2026
Avis spontané
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Réponse de Where Saints Go

Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with both our product selection and customer service. It means a lot to know you felt prioritised—that’s exactly what we aim for.

Jo-Anne will be especially pleased to hear your feedback; she truly goes the extra mile for our customers. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future!

Noté 5 sur 5 étoiles

I received a lovely wishbone chair

I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommodating. She has been great, I will definitely be ordering from here again. Super service!

15 avril 2026
Avis spontané
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Réponse de Where Saints Go

Thank you so much for your kind review!

We’re really pleased to hear that you’re happy with your wishbone chair, and that Sally Anne was able to assist you quickly and efficiently. We always aim to resolve any issues as promptly as possible, so it’s great to know this was reflected in your experience.

We truly appreciate your understanding and your support, and we look forward to welcoming you back again soon.

Kind regards,
Where Saints Go Customer Service Team

Noté 4 sur 5 étoiles

Customer service came good

I had an issue with an order which I was disappointed with however ultimately customer service, who were always extremely responsive, made efforts to make things right and I'm happy with the outcome.

14 avril 2026
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Réponse de Where Saints Go

Thank you for the 4* review, it's appreciated.

Noté 5 sur 5 étoiles

The stock is amazing & service is flawless ⭐️

Firstly the stock is amazing, I ordered new bar stools they came before the lead time, the quality and finish is stunning.

I later decided once I started to see my kitchen in, that I wanted to exchange at a date that would have been too late to a different colour. The support team have accepted my exchange request and been super helpful in the entire process, I have never ordered from here before but if you’re doubting it don’t!!!! Clearly a very well run organisation with kind people behind the senes and a superior product and price to back it up. If I could give 10 stars I would.

24 février 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for the lovely review and words, Ciara. We are so glad we could assist. We will pass your comments on to Sally Anne, our Customer Service Manager, who processed your exchange and assisted you. We're always here if you need anything further don't hesitate to get back in touch.

Noté 5 sur 5 étoiles

Love, love, love my new stools!

I absolutely love my new green leather stools. They were delivered quickly and the communication was great.
I've had my eye on these for months and I'm so glad I finally bought them. They were really easy to assemble and are very good quality.

9 avril 2026
Avis spontané
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Réponse de Where Saints Go

Thank you so much for your lovely review! We're absolutely delighted to hear how much you love your new green leather stools. It’s great to know they arrived quickly, were easy to assemble, and lived up to your expectations in both quality and style.

We really appreciate you choosing us—especially after having your eye on them for so long! Enjoy your new stools, and we hope to see you again soon.

Noté 5 sur 5 étoiles

Brooklyn bar stools.

We have just taken possession of four black Brooklyn bar stools. We are very impressed with the packaging and the build quality of the bar stools which are comfortable. As they are leather we are hoping that they last a lot longer than our current faux leather ones.

1 avril 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for your great review! We're so pleased to hear you're impressed with your new Brooklyn bar stools, from the packaging right through to the build quality and comfort.

You’re absolutely right—genuine leather is a fantastic choice for durability, and with the right care, they should serve you well for many years to come. We really appreciate your support and hope you continue to enjoy your stools!

Noté 1 sur 5 étoiles

Poor quality furniture and bad customer…

Poor quality furniture and bad customer service. Took months to arrive and had to change order as there was a fault before they could even sent it out. Would recommend getting your furniture from a reputable company instead

6 mars 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for your feedback.
We are sorry to hear that you are unhappy with your chairs. However, we feel it is important to clarify a few key points for transparency.
The chairs were purchased in 2024 and delivered over two years ago to a property abroad. Natural sheepskin is a delicate, organic material and, like all natural fibres, it can change over time depending on environmental conditions such as light exposure, humidity, and temperature. This is not a manufacturing fault but a natural characteristic of the material.
While we do not advise keeping furniture in a dark room, prolonged or repeated exposure to sunlight, even intermittently, can affect natural fibres and dyes over time. This applies to many natural materials including wood, leather, and fabrics. This is especially important in an environment such as a ski chalet where sunlight at altitude is a lot stronger than that at a lower altitude.
As the chairs are two years old and have been used in a non-UK environment, we are unfortunately unable to offer an exchange on this occasion. However, we did respond promptly to your query and provided guidance based on the information available.
We always aim to be fair and reasonable with all of our customers and stand by the quality of our products when used and cared for in line with general guidance for natural materials.

Noté 5 sur 5 étoiles

The leather pommel bench is absolutely…

The leather pommel bench is absolutely beautiful and enhanced my entrance hall perfectly. The delivery was so speedy and arrived before the expected date. The price was good too - very good value for money as compared to other similar benches.

9 février 2026
Avis spontané
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Réponse de Where Saints Go

Thank you so much for your wonderful review!

We’re delighted to hear that the leather pommel bench looks absolutely beautiful in your entrance hall — it’s always lovely to know our pieces have found the perfect home. We’re also pleased that the delivery exceeded expectations and arrived ahead of schedule.

It’s great to hear you felt it was good value for money compared to similar benches — we work hard to offer both quality and competitive pricing.

Thank you again for your kind words; we truly appreciate your support.

Noté 1 sur 5 étoiles

I had the chairs now for several years…

I had the chairs now for several years and the dark green(green paint) comes off. Not best quality tanning/colouring happened for sure. I intended to buy chairs for 20 years not every 5 years - so warranty means not much, I still would not buy any leather chairs again from here, sorry.

8 mars 2025
Avis spontané
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Réponse de Where Saints Go

Thank you for your review. We’re sorry to hear that you’re experiencing issues with your chair. if you had advised us 4 years ago that you were unhappy with the height of the chair, we could most certainly have arranged an exchange for a more suitable height chair. We allow returns and exchanges within 30 days of receiving the items.

After checking your purchase history, we can see that the chair is now four years old and is three years outside of the manufacturer’s warranty period. Unfortunately, once a product is outside of its warranty, we’re unable to accept liability for general wear and tear or any accidental damage that may occur over time.

With leather items in particular, regular maintenance is very important to preserve the material’s condition. We always recommend cleaning and nourishing the leather with a suitable leather balm consistently. This helps prevent drying, cracking, and premature wear, and keeps the leather looking and feeling its best.

We genuinely value your custom and feedback, and while this falls outside of warranty coverage, we’d still be happy to offer advice on care products or possible repair options if that would be helpful. Please feel free to get in touch with our team directly.

Kind regards,
Sally Anne - Customer Service Manager

Noté 5 sur 5 étoiles

I ordered the dark brown leather bench…

I ordered the dark brown leather bench seat on the Saturday afternoon and it arrived by courier on the Thursday evening. I was given a time and date by email from the courier which was between 6pm and 9pm which I had the option to accept or change but that was perfect for us as it was a large item.
Really pleased with it , really comfortable and good quality leather it will last a long time and looks exactly as the picture on the website.
Would definitely recommend and may even purchase more items from them.

21 février 2026
Avis spontané
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Réponse de Where Saints Go

Thank you so much for your fantastic review!

We’re delighted to hear that your dark brown leather bench seat arrived promptly and that the courier’s delivery updates and time slot worked well for you — especially with it being a larger item.

It’s wonderful to know you’re so pleased with the comfort, quality of the leather, and that it looks exactly as shown on our website. We always aim to provide pieces that not only look beautiful but are made to last.

Thank you for your recommendation — it truly means a lot to us. We’d be absolutely delighted to welcome you back again in the future!

Noté 5 sur 5 étoiles

Ordered some bar stools from this…

Ordered some bar stools from this company, and they arrived packaged well and promptly.
The quality is amazing they are beautiful classy and look far more expensive than i paid . They were by no means cheap, but i wanted something to last, and i think with leather will only get better with age . They look great in my kitchen . I would recommend ordering from them without a doubt. They also replied to my email within an hour! Excellent service

2 février 2026
Avis spontané
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Réponse de Where Saints Go

Thank you so much for your amazing review!

We’re thrilled to hear that your bar stools arrived promptly and were well packaged. It’s wonderful to know you’re so pleased with the quality and that they look even more beautiful and luxurious than you expected.

You’re absolutely right — leather only gets better with age, developing even more character over time. We’re delighted they look so great in your kitchen and that you feel they were a worthwhile investment.

It’s also lovely to hear that you were happy with our customer service and quick email response — we always aim to be as helpful and responsive as possible.

Thank you again for your recommendation; it truly means a lot to us!

Noté 5 sur 5 étoiles

Lovely website and products

Lovely website. Lovely products :)

Item arrived within stipulated time and furniture was as described. Love it. :)

19 janvier 2026
Avis spontané
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Réponse de Where Saints Go

Thank you for the 5* review and the compliments on our website and products.

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