All precesses and timelines were perfect… I have been a buyer for more than 3 years and recently started selling. My main concern and issue is with shipping destinations. I have raised the issue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I like the user-friendly application and the fact that the auction periods aren't too long. At some auction houses, an auction can last several months. It’s also great that you can frequently find rar... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐ HONEST FEEDBACK THAT WAS LISTENED TO I was frustrated after being outbid at 23:25 — over four hours after the advertised 7:00 PM close. I reasonably expected the auction to finish at th... Voir plus
L'entreprise a répondu
Very courteous and professional. I had driven from Peterhead to Perth to lodge my bottle of Whisky into the next auction, but a problem arose, in that due to unforeseen circumstances, they couldn't ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Coordonnées de contact
PH1 3FN, Perth, Royaume-Uni
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4,3
Excellent
395 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Whisky Auctioneer
Hi Willi,
Thank you for taking the time to leave such a great review. We so appreciate it!
Megan L
Safe to use
Safe to use. Excellent service exactly what selling and buying whisky should be about
23 juin 2026
Réponse de Whisky Auctioneer
Hi Dorthe,
Thank you so much for leaving such great feedback, were thrilled to hear about your experience.
Megan L
Good service!
23 juin 2026
Réponse de Whisky Auctioneer
Hi Stefan,
Thank you so much for your review, we so appreciate it.
Megan L
Customer care efficient
After a intial issue. They contacted me and solved.
Very satisfied actually because they understand my previous complain.
23 juin 2026
Réponse de Whisky Auctioneer
Hi there,
Thank you for your feedback, we appreciate you sharing your experience with us. Our client service team have tried to reach you to regarding the above to provide further information and clarity. We would so appreciate at your earliest convenience to get in touch to discuss further.
Thanks, Megan L
Outstanding Service
Although I was sad to have to sell my collection, I am very happy with how the auctions went and really pleased with the great service.
26 mai 2026
Réponse de Whisky Auctioneer
Hi there,
Thank you so much for your review, we are so glad to hear about your experience!!
Megan L
No other whisky auction platform comes…
No other whisky auction platform comes close to the expert advice, friendly customer service and prompt speedy payment that the superb WA team offers sellers. They are world class!
23 juin 2026
Réponse de Whisky Auctioneer
Hi Stephen,
Wow! We are so grateful for this review and such positive feedback. Thank you for taking time to leave such positive comments, we hope to see you at the next auction!
Megan L
Prompt responses to my emails
Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth.
I did find that the website auction bidding was sometimes out of sync with my online account but it was all resolved overnight. Prompt payment of successful auction. My go to auction site.
23 juin 2026
Réponse de Whisky Auctioneer
Hi there,
Thank you for your review and positive comments. We so appreciate your feedback and ensure we will pass these comments on to the relevant teams who always look to improve our clients experience.
Thanks, Megan L
Efficient Perth Branch
From helpful meeting with George at the Perth Branch through to the speedy payment all went well. I did though find navigating your website cumbersome. Other than that - all well.
1 mai 2026
Réponse de Whisky Auctioneer
Hi Malcolm,
Thank you for your review, we so appreciate you taking the time to leave it. We always welcome feedback around our site to continuously improve and develop our clients experience.
Thanks, Megan L
Excellent.
23 juin 2026
Réponse de Whisky Auctioneer
Hi John,
Thank you for your review!! We so appreciate your feedback.
Megan L
Evaluation a lot higher respect to the…
Evaluation a lot higher respect to the actual sell
23 juin 2026
Réponse de Whisky Auctioneer
Hi there,
Thank you for your review. We appreciate your feedback and always welcome insights that help us improve our processes.
Megan L
Réponse de Whisky Auctioneer
Hi there,
Thank you so much for sharing such a positive review. We will ensure these comments are fed back to our team!!
Megan L
First Class Experience
It was so easy to use Whisky Auctioneer! It was my first time using a auction site and the team were extremely helpful and answered all my questions quickly and politely. The collection service was easy and I was informed step by step of what was happening. It really was a first class experience!!
1 juin 2026
Réponse de Whisky Auctioneer
Hi Sarah,
Thank you so much for sharing your experience and leaving such a great review!!
Megan L
Really easy, achieved a great price
Really easy, achieved a great price and excellent consultation from start to finish on the right way to price my item. Packaging was simple to ship to them and the courier options straightforward. Highly recommended.
26 mai 2026
Réponse de Whisky Auctioneer
Hi Paul,
Thank you so much for such a lovely review. We always aim to be as transparent as possible about our procedures and processes from the first interaction with our clients. We are thrilled to hear about your experience! We hope to see you at another auction.
Megan L
Whisky Auctioneer A Great Lot All Round
A great site and easy to navigate. It's not hard to narrow down the types of items you are interested in bidding for. Once the auction is over and you have paid for your goods, delivery is fast. Also if you need to communicate with them, you get a reply very quickly.
11 juin 2026
Réponse de Whisky Auctioneer
Hi there,
Thank you so kindly for your review. We are over the moon to hear about your experience and really appreciate the time its taken out of your day. We will ensure this feedback goes straight back to our hardworking team here at Whisky Auctioneer.
Megan L
Great auctions and service
11 juin 2026
Réponse de Whisky Auctioneer
Hi Maurice,
Thank you so much for leaving such a lovely review. We will ensure this is passed back to our hardworking team.
Megan L
Réponse de Whisky Auctioneer
Hi there,
Thank you so much for such positive feedback, we are thrilled to hear about your experience.
Megan L
First class customer service and good…
First class customer service and good pricing advice.
11 juin 2026
Réponse de Whisky Auctioneer
Hi Ian,
Wow thank you so much for your lovely comments!! We will ensure this is passed back to the team.
Megan L
Great collection service
Great collection service
Concise knowledge of my bottle for sale
Better than expected result from the auction.
16 juin 2026
Réponse de Whisky Auctioneer
Hi Douglas,
Thank you so much for your review, we are thrilled to hear about your positive experience!! We hope to see you at the next auction.
Thanks, Megan L
Réponse de Whisky Auctioneer
Hi Mark,
Thank you for your review, we really appreciate the feedback on our delivery process.
Megan L
Good delivery and great coms.
11 juin 2026
Réponse de Whisky Auctioneer
Hi Gareth,
Thank you so much for your review, we are so grateful for such positive comments.
Megan L
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