Pleased with Whistle & Wag and our pet after 13 years passed away and it was our first ever claim .. honestly they have dealt with it well. My only point is that they sent over the condolence let... Voir plus
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Lisez les avis des autres
Had quite an expensive claim as my cat had surgery. Was thinking I might need to jump through so many hoops to be paid/justify things but really easy portal upload for the documents requested and prom... Voir plus
L'entreprise a répondu
Easy online quote and decent price with excellent excess options. (i.e. no co-pay percentage and just a flat excess) While not needed, its nice that pre-existing conditions over 2 years old do not af... Voir plus
L'entreprise a répondu
One of the few companies that don't charge a co-payment once your pet reaches a certain age. I don't agree with this as any pet can have an accident and some pets never see a vet so the assumption t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Everything we do is backed by traditional values, and state of the art technology. Certainty of out of pocket expenses. Your vet, your choice, always without penalty. Join the club today and experience pet insurance like no other.
Coordonnées de contact
100 Bishopsgate, EC2N 4AG, London, Royaume-Uni
- info@whistleandwag.co.uk
- whistleandwag.co.uk
4,6
Excellent
246 avis
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Could not recommend enough
Could not recommend enough. You hear horror stories about pet insurance and expect the worst but our experience with whistle and wag has proven us wrong. Very smooth claim process, always made it very clear on what’s included and what isn’t, and always paid out in full on time. My dog is an older dog and we’re so very lucky we insured him with whistle and wag a few years ago as once he started having health issues we’ve had nothing but support from whistle and wag. We were worried about renewal price considering we had to make a couple claims in the year previous but price stayed pretty much the same (despite the fact he’s almost 15!!). Highly recommended
20 octobre 2023
Avis spontané
Réponse de Whistle & Wag
Hi Ania, thank you for your review. Your feedback means the world to all of us and I will pass it on to the team. Have a great weekend!
Would recommend
Quick. Easy. Very clear. Read reviews, which were excellent.
17 octobre 2023
Avis spontané
Réponse de Whistle & Wag
Hi Jenny, thank you for your feedback, it is much appreciated.
Went smoothly thank 😊 u
5 octobre 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Charlotte!
Réponse de Whistle & Wag
Thank you for your review, and welcome aboard!
Réponse de Whistle & Wag
Thank you for your review Mr.TT and Welcome to Whistle & Wag!
Easy to navigate but would have liked…
Easy to navigate but would have liked option to pay in full rather than dd
21 août 2023
Avis spontané
Réponse de Whistle & Wag
Hi Kathleen, your feedback is important to us. We offer Direct Debit over 12 months at no extra cost and you are not entering a credit agreement like most insurance companies.
Quick and easy way to submit a claim…
Quick and easy way to submit a claim and dealt with between vet and insurers after initial claim. A couple of weeks from start to finish. Highly recommended pet insurer.
26 juillet 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Debbie, our claims process is super fast once all the relevant information is received.
company very easy to deal with
company very easy to deal with. Sent copies of invoices, they sent link for vets to complete form, claim was settled within two weeks.
8 août 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Ivan, once all relevant information is received, we aim to assess within 10 working days.
Quick but careless
Quick response to my enquiry. It was a little worrying that they didn't take the care to spell my name correctly though.
17 juillet 2023
Avis spontané
Réponse de Whistle & Wag
Hi Beverley, thank you for your review and sincere apologies for the typo!
Very concise and clear information
Very concise and clear information . The policy covers what I need and has value for money
4 juillet 2023
Avis spontané
Réponse de Whistle & Wag
Hi Sarah, thank you for your review and welcome to Whistle & Wag!
Easy to use website and Plain English…
Easy to use website and Plain English explanations
2 juillet 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Donna, and welcome to Whistle & Wag!
Communication is really good
Communication is really good, claims are resolved quickly and their expectations regarding proof of purchase etc. are very sensible and reasonable. I have been unfortunate enough to have lost two pets in the last year, but I can honestly say Whistle and Wag were nothing but helpful.
16 juin 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Nicky, we're always willing to help our customers, especially through the sad loss of their pets.
Réponse de Whistle & Wag
Hi Sonika, thank you for your review. We're so glad you are happy with our super efficient claim process.
very simple to set up and good value
30 mai 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review John, so glad you found set up easy and our prices competitive.
Réponse de Whistle & Wag
Hi Alexandria, thank you for your review, and welcome to Whistle & Wag!
Really helpful
Really helpful, quick response time and and pay out on Claims promptly.
27 avril 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Suzanne, our assessors are very efficient and currently are assessing claims within a week once all information is received.
Sensible pricing
Sensible pricing, for the cover provided.
Options to add additional cover.
21 avril 2023
Avis spontané
Réponse de Whistle & Wag
Hi David, thank you for your review and welcome to Whistle & Wag!
Quick and easy.
7 avril 2023
Avis spontané
Réponse de Whistle & Wag
Hi Stephen, thank you for your review and welcome to Whistle & Wag!
Nice and easy to get information and a…
Nice and easy to get information and a quote. Reasonably priced for the cover and excess.
3 avril 2023
Avis spontané
Réponse de Whistle & Wag
Hi Lena, thank you for your review and welcome aboard!
Just what I needed
Just what I needed for my 3 senior cats, cheap cover and very quick to get a quote and set up with extra options if needed.
1 avril 2023
Avis spontané
Réponse de Whistle & Wag
Thank you for your review Becky and welcome to Whistle & Wag!
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