For a complete newbie into this side of things, Wild Secrets was an eye opener! There were so many things to choose from and such a variety of price points. I got a good little haul and let’s just say... Voir plus
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Lisez les avis des autres
I'm very happy with the anal plug set I got from wild secrets. I wanted to explore anal with butt plugs and wanted something beginner friendly. I came across this set while scrolling through my optio... Voir plus
L'entreprise a répondu
Fantastic store! Great range of products, great prices and bloody good customer service. You won’t regret buying from this mob!
Roses are red, Violets are blue, I bought a Satisfyer Pro 2+, And forgot about you. A masterpiece of modern engineering wrapped in silicone elegance. Efficient, effective, and far more relia... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1993, we have been the leaders in the Australian sex toy and lingerie market for over two decades. Our exceptional customer service, same day shipping, discreet delivery, best price guarantee, extensive product range and easy-to-use website have brought joy, satisfaction, fun and enjoyment to over a million customers – and counting.
Coordonnées de contact
1 Stafford St, 3067, Abbotsford, Australie
- 1300 651 561
- support@wildsecrets.com.au
- wildsecrets.com.au
4,6
Excellent
554 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve never in my entire life been so…
I’ve never in my entire life been so bombared with unwanted txt messages.
No matter how many times I block their number they still manage to txt me!
Absolutely disgraceful company.
Awful company
1 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Nic,
We’re sorry to hear about your experience.
You should be able to unsubscribe from messages, and we recommend doing so to stop any further texts.
If that isn't working you are welcome to contact our Customer Service team directly and they can assist you with the issue.
-- Amelia
Got Threebies (choice of three freebies)
Easy user friendly website and check out good price and got to choose some freebies and I got my order over night
23 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Will,
Thanks so much for your review!
We're glad to hear the website was easy to use, you enjoyed the freebies, and your order arrived overnight.
-- Amelia
Great products good prices discreet…
Great products good prices discreet packaging
26 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Shane,
Thank you for the great review!
We're so glad you’re happy with the products, prices, and discreet packaging.
We appreciate you choosing us!
-- Amelia
Unreal WILDSECRETS
Seriously WILDSECRETS ......
What words come to mind ?????
UNREAL
AMAZING
AFFORDABLE
SEXY
MARRIAGE SAVER
Hubby and I were always wanting to try more in our relationship but we being both shy and embarrassed it always put it off .... When we found WILDSECRETS we decided to give it a try. It was discreet, easy to order and affordable.
Thank you WILDSECRETS for bringing the wild and secrets out of me 😉
8 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi there,
Thank you so much for your amazing review!
We’re thrilled to hear Wild Secrets has helped you both feel more confident and adventurous.
We’re all about making things easy, discreet, and fun, so it’s wonderful to know we’ve done just that.
Enjoy exploring together!
-- Amelia
Réponse de Wild Secrets
Hi Siobhan,
Happy to hear that, thanks for taking the time to review.
-- Amelia
Love it!
Arrived in good time, was packaged well.
Loved the sale prices, customer service has always been fantastic with previous orders.
Typically buy from wild secrets, they’re my go to for adult items!
20 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi there,
Thanks so much for your lovely review! We’re thrilled you enjoyed the fast delivery, great prices, and our service.
We appreciate you choosing us as your go-to, it means a lot!
-- Amelia
Discovering this little gem was like…
Discovering this little gem was like unlocking a secret world of pleasure. The discreet packaging arrived swiftly, and the product itself exceeded expectations. Its sleek design and various settings make it a game-changer for solo adventures. Highly recommend for anyone looking to level up their self-care routine.
18 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Rebecca,
Thank you for the amazing feedback!
We’re thrilled to hear the discreet delivery, design, and performance all hit the mark.
Enjoy your new favourite find, and thanks for choosing us!
-- Amelia
Website was easy to manoeuvre
Website was easy to manoeuvre, items came promptly and discreetly. Exactly as they were advertised.
16 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi CJ,
Thank you for your review!
We’re glad the website was easy to use and that your order arrived quickly, discreetly, and exactly as expected.
We appreciate you choosing us!
-- Amelia
I do all my purchasing for sex toys…
I do all my purchasing for sex toys bondage , and couples play through wild secrets
Their customer service is great their prices are amazing (especially when they have sales )
Anytime i want to spice things up in the bedroom or surprise my partner with some new fun when he gets home from FIFO
My one stop shop is always wild secrets , have bought for here for nearly 6 years now , love em !!!
14 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Casidee,
Thank you so much for your lovely review!
We’re thrilled to have been your go-to store for so many years. We really appreciate your loyalty and are glad our service, prices, and range help keep things fun.
-- Amelia
I like that it’s discreet the only…
I like that it’s discreet the only thing is that it takes awhile to get the stuff
9 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Tracy,
Sorry to hear that it took awhile to receive your goodies, we do endeavour to dispatch within 24 hours excluding weekends and public holidays.
I can't locate an order with the information provided so it is hard to say what has happened in this case but if you ever encounter delays you are welcome to contact our Customer Service team for assistance.
Thanks for the review!
-- Amelia
Very easy to browse the site
Very easy to browse the site, shipping is quick and discreet.
7 novembre 2025
Avis spontané
Réponse de Wild Secrets
Hi Riley,
Thanks for the feedback!
-- Amelia
Quality product as described
Quality product as described, descrete delivery is great and always delivered in good time.
31 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Bec,
Thanks for the great feedback! We're thrilled you’re happy with the quality, discreet delivery, and quick service.
-- Amelia
Website was very easy to use parcel was…
Website was very easy to use parcel was quick delivery. Can’t wait to try them out!
25 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Jack,
Thanks so much!
We’re glad you found the site easy to use and your order arrived quickly, enjoy trying them out!
-- Amelia
Item was well explained
Item was well explained
Reasonably priced
Purchase was easy
Delivery prompt
30 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Anthony,
Thank you for your review! We’re glad you found the item well explained, reasonably priced, and that your purchase and delivery were smooth.
-- Amelia
The package arrived on time and as…
The package arrived on time and as described.
29 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi there,
Thank you for your feedback! We’re glad your order arrived on time and met your expectations.
-- Amelia
Respond to emails quickly, delivered promptly and a great product.
Respect for my privacy.
Responded quickly.
Gave helpful advice and support.
Promoted discounts for seniors.
Delivery was prior to the estimated time of delivery.
27 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Mark,
Thanks so much for your kind words! We're thrilled you had a great experience and that our team could support you along the way.
Enjoy your purchase!
-- Amelia
Réponse de Wild Secrets
Hi there,
Thanks for your feedback! Glad to hear you enjoyed it.
-- Amelia
Plenty of options for fun and adventure…
Plenty of options for fun and adventure and fantastic sale prices, postage is super fast and packaging is very discreet
24 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Emma,
Thanks for your awesome review!
We’re thrilled you enjoyed the selection, prices, and fast, discreet delivery.
-- Amelia
Lost package - no refund coming
*product ordered -Sep 19, 2025
*product arrived NZ via DHL and hands over to Aramex -Sep 23, 2005
* Aramex informs me that they have lost the product - Sep 30, 2005
* Aramex closes the order due to being lost 9th October
*DHL and Wild secrets systems claim it has been delivered even though wild secrets also claiming an investigation is occurring. Still no feedback on the plan.
Wild secrets accept no responsibility of who they use in this process and don't keep anyone informed. It is already nearly a month from order. They say if DHL doesn't close then there will be no refund to me which must be in breach of trading acts. If you live in NZ i would not order from these people as they put no value in ensuring they look after NZ customers.
In response to your comment:
Literally you said "Another closure request has already been submitted to DHL this morning prior to you contacting. Until they confirm the package as lost, there is nothing more we can do". You knew that this had been lost as confirmation had occurred from Aramex over a week before and yet you said there was nothing you could do until you received something from them. If they never got back to you then you never would have refunded me...This is truth! Explain how i misrepresented this.
16 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Mark,
I have reviewed your case and can see that our team were actively investigating the matter with DHL. As you were advised by the team, we do require an official conclusion to an investigation before a refund can be issued as parcels are sometimes recovered/located and subsequently delivered.
I can't see any evidence of our team advising you that you would not be refunded, just that we had to wait for the case to close, so I am not sure why you are claiming this to be the case.
As you are aware the case was closed this morning and the team have already issued a refund for you.
We hope this resolves the matter for you.
-- Amelia
Edit - Mark, this has already been clarified by email with our team, but I’ll restate it once more for clarity. From the outset, you were advised that the DHL case needed to be resolved before a refund could be issued. We have never had a situation where DHL failed to resolve a case and were actively following up on your case reguarly, stating that a resolution was required is not the same as saying a refund would never be provided.
As you can see, once the case was resolved, your refund was issued promptly. You are misrepresenting the situation by claiming we said we had no intention of refunding you, that is simply not true. The refund requirements were clearly communicated multiple times, and your current interpretation is inaccurate and misleading.
A forever customer.
I've had nothing but amazing experiences with this company. Their shipping is so fast and the packaging is always stunning.
Super easy to navigate website, exciting new products all the time, and the quality of what you're receiving is unmatched! I've been a two year customer and never once have I been let down.
I recommend this company to everyone I know with confidence they'll love the products as much as I do!
14 octobre 2025
Avis spontané
Réponse de Wild Secrets
Hi Skye,
Thank you so much for your amazing review!
We’re so grateful for your continued support over the years, it means the world to us!
-- Amelia
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