As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... Voir plus
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I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... Voir plus
Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... Voir plus
The optician was very friendly, and explained everything as she went along, which put my children at ease.
À propos de l'entreprise
Écrit par l'entreprise
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Coordonnées de contact
3 college way, g82 1lq, dumbarton, Royaume-Uni
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
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The appointment was with a lovely girl…
The appointment was with a lovely girl that I have never had who had some chat and explained everything well for me as we went through the test. Faultless! Also no hard sell on new glasses given prescription hasn't changed dramatically and not a desperate need for them - also I explained I will be getting elsewhere as in the past.
I’ve been using Wilkie’s for a number…
I’ve been using Wilkie’s for a number of years now & have always had a good experience with both my Eyecare & staff who are always attentive, friendly & professional.
Excellent care and thorough assessment giving reassurance and confidence. Great specs as well.
I have been on medication that has known side effects to vision. Catherine Aldridge - has monitored this over the last 2 years, this has been reassuring. I was also assessed to have early signs of macular degeneration by a previous optician. Catherine was able to assess and explain it is not a sign of macular degeneration, but in layman’s terms a bit of a wrinkle - Catherine took time to explain this and show me on the scan. Keeping track of this is also very reassuring as my mother suffered macular degeneration. That’s why I travel nearly an hour from Glasgow for my eye tests -
Fantastic Service!
Been a lifelong customer. Although it's more of a friendship now! Staff are all great and more than happy to help with any requests. And all optometrists are friendly, professional and very thorough. I wouldn't go anywhere else!
Felt so relaxed and went above and…
Felt so relaxed and went above and beyond to help me
Family run business with excellent staff & service
I have attended for many years and over the years the same consistent care and service has been offered.
Easy eye care
Everything explained very clearly and options for potential changes to my contact lens explained. I would have no hesitation in recommending them. I have seen several different opticians over the decades as a customer, and the service from all has been excellent. You can make an appointment to see a specific optician if you wish.
Great Service
I made an appointment as I felt there were some issues with my eyes in relation to developing cataracts. The optician was very nice and listened very carefully to my description of the problem and noted everything. She then then fully explained the situation and reassured me. She carried out further tests to rule out anything more sinister and that was reassuring too. Finally she explained all the options and after a discussion where I did not feel rushed and could talk through the issues, the appropriate advice was given and referrals made. I always find that I get great service and am never rushed. It might be cheaper occasionally at some of the chains but I'd far rather go local and you probably also get what you pay for. My eyes are too important to skimp on.
A very professional examination
I feel you always get a full and thorough eye examination and you’re never rushed and staff are very helpful.
Annual eye test
I have been going to Wilkie’s for many years. The gentleman who did my eye test was extremely nice, explained exactly what he was doing and made everything very clear.
Fantastic Experience
Hadn't had my eye tested in years and was immediately put at ease. Professional and relaxed environment. Thank you!
Fiendly staff
All staff are fiendly and knowledgeable. Helped to keep my son calm and to enjoy is eye test rather than dread them
Friendly helpful and professional staff.
Emergency appointment
I had an emergency appointment for my eye. Everyone was great. Very appreciative for all their help.
Needed urgent attention and got an…
Needed urgent attention and got an appointment within a few hours. Well looked after during treatment
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