As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... Voir plus
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Lisez les avis des autres
I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... Voir plus
Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... Voir plus
Ease of getting appointment. Lovely shop, helpful welcoming staff. Eye test - New practitioner Laura Steele. Very nice, pleasant young woman. went through eye test procedure, explained each st... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Coordonnées de contact
3 college way, g82 1lq, dumbarton, Royaume-Uni
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Needed urgent attention and got an…
Needed urgent attention and got an appointment within a few hours. Well looked after during treatment
had an issue with my sight
had an issue with my sight, got appointment quickly and reassurance. great opticians, great care
Eye tests and lenses update
Friendly well informed staff at all stages. Helpful team. All tests carried out with professionalism, experience and thoroughness in a timely fashion.
First rate service and quality
I put my white gold wedding band in for recoating and it looks brand new! Much better than previous jobs done elsewhere. We also replaced one of my wife’s rings as it was badly damaged and she is so happy. The service we got was first class and the ring choices we were given excellent
No waiting about Very prompt no getting…
No waiting about Very prompt no getting passed from one operator to another .optician also very polite cheery
Highly recommended local shop
Highly recommend this local jewellery and opticians shop. Sharon who works in the jewellery section went above and beyond to assist my elderly mother pick a lovely dress ring. There was no hard sell, just compassion and professionalism. She even phoned ahead to another local wilkie and rider store to assist my mum with another matter. My mum is now going to use the opticians now as it is local, but please head into the shop and have a look at the great quality jewellery and gifts, every budget catered for
Very professional and friendly service
Very professional and friendly service. Would highly recommend
Friendly & professional optometrist
From entering the practice to leaving after an appointment I am always dealt with in a friendly professional manner.
The ladies on reception are always pleasant, welcoming and helpful.
Willis explains things as we go through the appointment and I always feel that my eyecare is in good hands.
Working properly as a team from start…
Working properly as a team from start to finish
The staff are always pleasant and…
The staff are always pleasant and helpful -would not go anywhere else.
Wilkie’s Opticians
I have used Wilkie optician’s for 46 years now. It’s a family business and they are now on the 3rd generation of optometrist’s. The care and service they provide is excellent and all staff are very helpful.
I had a problem with my eye, phoned them, and was seen promptly and given the correct medication antibiotic to fix it. It helps greatly if you have confidence in the person who is looking after your eyes.
Phoned concerning acute eye irritation
I phoned seeking advice about an acute eye irritation. Reception triaged then phoned back with an appointment for only a couple of hours later.
I saw an optometrist who conducted a thorough examination. She diagnosed the problem areas, detailed a course of self treatment and care, and prescribed appropriate medication - and removed my concern and anxiety.
I consider this to be a remarkable service. It just goes to reinforce the opinion I have gathered of Wilkies; I have been using them for the past thirty-five years and would never go anywhere else!
Very professional and friendly service.
Service with a smile
When I arrived the receptionist greeted with a smile and was attentive. The optician I saw today was Laura she was very friendly and attentive gave me a thorough examination and explained everything and put me at ease
Friendly
Friendly, helpful staff and I felt well informed and listened to during my eye test.
Staff were very helpful when I was trying new frames
Genuinely kind and helpful staff
Genuinely kind and helpful staff. The optometrists will take extra time to explain things and address any concerns or questions that you may have. Really knowledgeable and helpful when it came to picking out new frames as well. They may cost more than other opticians but the level of service and genuine care justifies that cost every time, wouldn't go anywhere else.
All round professional.
Taken on time.
Staff are very pleasant.
Doctor Wilkie very informative and a thorough examination.
I have a macular hole in my right eye…
I have a macular hole in my right eye and macular fluid in my left eye which will require an operation, I would never have discovered this without my eye test.
Thank you so much.
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