Avoid! Successfully bid on an item, paid immediately and a week later absolutely nothing. Despite three separate attempts to contact them, total silence.
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Lisez les avis des autres
Hi, Just a short note of appreciation and thanks to Simone Quinn for her handling of a refund regarding a non delivery of an item recently purchased at an online auction. Cont... Voir plus
L'entreprise a répondu
Used to ebay but this is much more fun!! William George auctions (online) is great to use and there are some excellent bargains to be had. Just a word of warning, the added buyers premium, VAT etc and... Voir plus
L'entreprise a répondu
William George are not an auction house in the normal sense.They neither see, receive or dispatch the item you have bid on. Its like Ebay but without the protection, these are just middlemen skimming... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
William George online auctions and sales house – We put customer service first. William George is one of the UK’s most trusted online auction houses, specialising in - Retail Returns - Surplus Stock - Luxury Watches, Classic Cars, Antiques and Collectables, Plant and Machinery, Trade Stocks and Liquidations, High Street Goods and much more.
Coordonnées de contact
Peterborough, Royaume-Uni
- contact@williamgeorge.com
- williamgeorge.com
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hi great service and prompt delivery…
hi great service and prompt delivery with polite staff and that's all you need .just keep up the good work .thank you

Réponse de William George
Excellent experience
Excellent experience - great item, promptly delivered and helpful, polite staff

Réponse de William George
Very pleasant auction experience
Very pleasant auction experience. Friendly service and very prompt shipment. A pleasure to deal with.

Réponse de William George
Following on from Diabolical, misleading service some of the responses…
Following on from some of the responses below the service of this company is diabolical to say the least. They produce pictures for auction that clearly show no damage to items until you pay and receive them which is a breach of the trades description act. I received an item that was clearly badly damaged and did not appear on the photoshopped auction picture. Buyers especially of furniture items beware this company cannot be trusted based on the above. Also their recommended delivery service advised me they wouldn’t accept the products that were thrown onto a pallet

Réponse de William George
Great customer service and very helpful…
Great customer service and very helpful regarding a few enquiries on 1 of the lots I was after bidding on.

Réponse de William George
Love it!!
Love all items that I have bought.
Whole process from bidding to payment and delivery is so easy. Will be back to buy again.
LOVE IT !!!!

Réponse de William George
Today they had an a auction of Ratten…
Today they had an a auction of Ratten Furniture. The style & seize of the Ratten Furniture I wanted they had from memory 10 lots. They did have four different styles of furniture. The opening bid had to be £400. So I bid £475 although the other 9 lots where still £400 I was outbid (£500). So I bid on another lot £450 and although the other 8 lots where still £400 my bid on lot 8 was outbid. Although I bid again on another lot £450 I was again outbid yet there were still lots of the same Ratten Furniture at £400. The reserve on each of my bids had not been reached. Suspicious - yes obviously something going on. To me it makes sense to bid on the lot which currently has the lowest price not on the lot that already has a bid on it. Odd to say the least.

Réponse de William George
Bidding was easy
Bidding was easy, payment too.
Delivered fast.
Very happy with my lots.
Thank you 😊

Réponse de William George
Awful buyer beware!!!
Awful buyer beware!!!
John Lewis returns pallet delivered £480.00
Smashed ornaments x3
Broken storage boxes x3
Broken bin x1
Broken coffee pot well use
Broken ottoman
Cracked glasses
Smashed diffuser
Quilt with a hole in
Bent clothes airer
Broken clocks x2
Missing item
It is Morally wrong to send broken items they have no value.
The star is for Ellie who offered me £80 for the bin and the storage boxes

Réponse de William George
Great Customer Service
Had an issue with my delivery and the customer service were quick to resolve the issue.

Réponse de William George
First Class Service
Sold an item by auction for the first time recently.
Simone and the team at William George have been excellent to deal with answering any questions I had straight away.
Will be using William George to buy and sell in the future.

Réponse de William George
Watch auction
Purchased a watch as a gift via a recent specialist auction at William George. Registration and payment were really simple. Contact with the seller was excellent. All in all, a very easy and enjoyable experience.

Réponse de William George
I would again like to thank Sarah for…
I would again like to thank Sarah for sorting out my complaint. I have not received the toilet but I have now had the money back in full. This has not been a good experience for my first time buying from an auction site. Hopefully if I do buy again it will be an easier process. Thank you William George Auctions for your patience and perseverance.

Réponse de William George
Pallet with missing items but quickly sorted
My pallet was received with missing items but Ellie quickly responded to my query and offered some money back as compensation.

Réponse de William George
Invoice queries and missing goods
I've had a couple of interactions with Sarah who has been very responsive. You hope that things go smoothly but inevitably sometime things go wrong and it is good to know that WG take customer service so seriously. Both queries were dealt quickly and efficiently and to my satisfaction.

Réponse de William George
Ellie was really helpful when enquiring…
Ellie was really helpful when enquiring about invoice. As a first time buyer I wasn't sure what to do after I had won a lot. Thank you Ellie. I look forward to receiving the goods.

Réponse de William George
Sarah was very helpful and went above…
Sarah was very helpful and went above and beyond.

Réponse de William George
Used to ebay but this is much more…
Used to ebay but this is much more fun!! William George auctions (online) is great to use and there are some excellent bargains to be had. Just a word of warning, the added buyers premium, VAT etc and potentially delivery cost will in most cases cost more than the lot itself. make sure you include that into your calculations.

Réponse de William George
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