Saurav was brilliant! Super helpful and made sure I got the right deal for me, also gave me a courtesy call a couple of weeks later to make sure the car was still running correctly! 10/10 service so f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great te... Voir plus
L'entreprise a répondu
Awful cheap merchandise. Doesn't look anything like the photos on their website. To get a refund they insist that the item is shipped back to China and expect the customer to pay shipping and customs... Voir plus
L'entreprise a répondu
Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Drayton Motors (formerly Wilson and Co) in Bolton, Scunthorpe and Grimsby are part of a group whith businesses throughout Lincolnshire. The Drayton Motors Group represents Vauxhall, Peugeot, BYD, Kia, Suzuki, Omoda and Jaecoo. Drayton Motors are a family owned group, established in 1998. With ten dealerships offering new, used, service and parts, the group are part of the AM100.
Coordonnées de contact
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, Royaume-Uni
- 01472 290290
- enquiries@draytonmotors.com
- wilsonandco.com
4,4
Excellent
612 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good Company - highly recommend
Even though I haven’t purchased a car from this company (albeit due to my own reasons due to my negative equity) I would highly recommend these to buy a car from. The service Stuart gave me was exceptional, helped me through all the quotes and queries I had. Unfortunately, I will be unable to change my car for another 6-12 months but when that time comes I am 100% going to come back and use this company.
10/10 - Class
20 août 2025
Avis spontané
Réponse de Drayton Motors
Thank you for such a positive review and for your kind recommendation, even though you weren’t able to purchase this time. I’m delighted to hear Stuart provided you with exceptional service and took the time to guide you through all your options.
We completely understand your situation and look forward to welcoming you back when the time is right in the future. Please don’t hesitate to reach out if you have any further questions in the meantime.
Best regards,
Jason Carter
Head of Business
Regrettably 1 star
Regrettably 1 star. I called 3 times over 3 days for a quote for a gearbox service, no one bothered to reply. Called Evans Halshaw in Wigan, had a quote in 20 minutes or so... booked in with them !
15 août 2025
Avis spontané
Réponse de Drayton Motors
Thank you for bringing this to my attention. I’m very sorry to hear about your experience trying to obtain a service quote from us. This is certainly not the level of service we strive to provide, and I completely understand your frustration.
I’d like to investigate what went wrong so we can put it right and ensure it doesn’t happen again. If you’d be happy to share more details with me directly, please contact me at the dealership.
I appreciate your feedback and the opportunity to improve.
Kind regards,
Darren Wilkinson
Head of Business
Purchased a car from these guys
Purchased a car from these guys, Mustafa tried to go above and beyond, but because I am so inpatient I went down to collect.
Would definitely recommend!
31 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your kind review! I’m pleased to hear that Mustafa did his best to go above and beyond for you — even if your excitement meant you couldn’t wait for delivery!
We really appreciate your recommendation and hope you’re enjoying your new car.
Best regards,
Jason Carter
Head of Business
Amazing experience from start to finish…
Amazing experience from start to finish all smooth sailing
6 août 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your kind words! I’m delighted to hear everything went smoothly from start to finish — that’s exactly the experience we aim to deliver.
Enjoy your new car, and we hope to see you again in the future.
Best regards,
Jason Carter
Head of Business
I was looking for a different car and…
I was looking for a different car and after a lot of looking this garage popped up and the car we were looking for was found!! I was straight onto phone and the guy I spoke to was the manager and I was just blown away with the manager I asked every thing about the car and he even offered me a better partex price for our car he arranged for me to go through the next day after a personal video of car and when we arrived at the garage we was greeted by a guy called Ryan and in a matter of minutes I was so pleased! he was a total joy to cut along story short Ryan couldn't do anymore for me and the wife total pleasure from start to finish for Ryan's help we were so chuffed and his help will not be forgotten (app) 5hrs later we were driving our new car home we cannot thank the whole team enough but to be fair Ryan was the star thanks so much from (two new friends) thanks Wilson & Co scunthorpe
31 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for such a fantastic and detailed review — it really means a lot to the whole team. I’m delighted to hear that from your very first phone call through to driving away in your new car, everything went so smoothly.
It’s wonderful to know that Ryan made such a positive impression on both you and your wife, going above and beyond to ensure you had a great experience. I’ll be sure to share your kind words with him — I know he’ll be thrilled to hear them.
We’re so pleased you found the perfect car with us and that we could get you on the road the very same day. Enjoy every mile, and we look forward to welcoming you back in the future (your “two new friends” status is secure!).
Best regards,
Jason Carter
Head of Business
I got Raymon at the Bolton branch as my…
I got Raymon at the Bolton branch as my sales person and he honestly was more then helpful. He provided videos etc as I arnt local to that branch. Helped me through paperwork kept me updated on what was happening and delivery date and time. He made the experience really easy and pleasant to go through I cant recommend him enough. Id also like to say the delivery driver was also lovely talked me through a few things gave me paperwork talked through that etc. Arrived at the beginning of the delivery time I was given. I cant fault the service at all. There's a few age related marks which I wish wasnt there but for a near 5 year old car its to be expected unfortunately. but arrived clean and tidy and smelt lovely inside. Highly recommend to people especially Raymon at the Bolton store.
Thank you.
1 août 2025
Avis spontané
Réponse de Drayton Motors
Thank you for such a detailed and thoughtful review. I’m delighted to hear that Raymon made the whole process smooth and enjoyable for you, especially with you being based away from the branch. From providing videos to keeping you updated every step of the way, it’s clear he went above and beyond to ensure you felt confident and informed.
I’m also pleased to hear the delivery driver made a great impression, arriving on time and taking the time to explain everything clearly. While we understand there may be a few minor age-related marks on a vehicle of this age, I’m glad to know it arrived clean, tidy, and ready to enjoy.
We truly appreciate your recommendation and your kind words about Raymon and the team. I’ll make sure they both see your feedback — I know they’ll be thrilled.
Best regards,
Darren Wilkinson
Head of Business
I have a battery/charging issue with my…
I have a battery/charging issue with my Ssangyong Korando E Motion. My initial problem was 2 months ago and they were unable to book it in for 6 weeks. Which is not really acceptable, what is most disappointing is despite having the car for nearly 2 weeks they have yet to run any diagnostic tests. This is an awful level of service and makes me question their ability to operate as a dealer for KGM/Ssangyong. From my experience find an alternative dealer/service center.
5 août 2025
Avis spontané
Réponse de Drayton Motors
Thank you for taking the time to share your feedback. I’m sorry to hear about the delays and the frustration this has caused you — this is certainly not the standard of service we aim to deliver.
I’d like to look into your case personally to understand what has happened and to see how we can get this resolved for you as quickly as possible. Please could you contact me directly at Darren.Wilkinson@wilsonandco.com or by calling the dealership, so we can discuss the next steps?
Your experience matters to us, and I appreciate the opportunity to put things right.
Kind regards,
Darren Wilkinson
Head of Business
All of the staff are helpful and willing to go the extra mile to ensure customer satisfaction
All of the staff are helpful and willing to go the extra mile. I needed to change my car for an automatic due to health issus. Adam made it easy. The experience from purschase to delivery was a pleasure
21 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for sharing your experience. I’m really pleased to hear that Adam and the team were able to support you so well, especially given the importance of finding the right vehicle to suit your needs.
It’s great to know the process from purchase to delivery was smooth and enjoyable — that’s exactly the experience we aim to deliver. I’ll be sure to pass your kind words on to Adam and the rest of the team.
Wishing you many happy miles in your new automatic, and we’re always here if you need us.
Best regards,
Darren Wilkinson
Head of Business
Wilson and Co
My New forever 🚗
My experience was really good, Stacey the Sales Executive was very helpful and talked me through everything that I needed to know. She was polite and friendly showed me round the car i wanted and I went for a test drive. Would definitely recommend Wilson and Co.
2 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your kind words and for taking the time to leave a review. I’m so pleased to hear that Stacey looked after you so well — her friendly, helpful approach and clear communication really shine through in your feedback.
It’s great that you had the chance to fully explore and test drive the car before making your decision. We really appreciate your recommendation and hope you enjoy every mile in your new vehicle!
Best regards,
Jason Carter
Head of Business
The experience at Wilson & Co…
The experience at Wilson & Co Scunthorpe was great. They had a fantastic selection of cars on display which clearly stated the price and had qr codes so you could access further information. I was approached quickly in a friendly manner and did not feel pressured in any way. Raggi was a super salesman who was efficient and helpful throughout the purchasing process. He had a great knowledge of the car, warranties, servicing and optional extras. I was also able to take the car home the same day which was amazing. I also loved the personalised video message after my purchase.
27 juin 2025
Avis spontané
Réponse de Drayton Motors
Thank you for such a fantastic review. I’m delighted to hear you had a great experience at Wilson & Co Scunthorpe and that our vehicle display, QR codes, and no-pressure approach made a positive impression.
It’s wonderful to know Raggi looked after you so well — his product knowledge and commitment to great service are real assets to our team. I’m especially pleased that we were able to get you into your new car the same day, and that the personalised video added a nice finishing touch to the experience.
Enjoy your new car, and if there’s anything else we can do, you’re always welcome to get in touch.
Best regards,
Jason Carter
Head of Business
Excellent experience
Excellent experience from start to finish, brilliant customer service, attentive without ever pressurising and keen to ensure all needs are met within stipulated budget.
9 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for such a fantastic review. I’m delighted to hear you had an excellent experience from start to finish. It’s great to know the team provided attentive, pressure-free service while working within your budget — that’s exactly what we aim for.
If there’s anything more we can do for you in the future, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
Helpful and friendly staff
23 mai 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your kind words! I’m glad to hear our staff were helpful and friendly. We always aim to provide the best service possible.
If you need anything else, feel free to reach out.
Best regards,
Jason Carter
Head of Business
Staff have been very helpful
Staff have been very helpful, particularly Raggi. Any problems we have had have been dealt with promptly. Very satisfied with Wilson's.
2 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your kind words and for taking the time to leave a review. I’m really pleased to hear that Raggi and the rest of the team have been so helpful, and that any issues were dealt with quickly and professionally.
It’s great to know you’re very satisfied with your experience at Wilson and Co — that means a lot to us. If there's ever anything else we can assist with, we’re always here to help.
Best regards,
Jason Carter
Head of Business
Ryan the salesman made all the difference very helpful and considerate
Ryan the salesman made all the difference when buying my vehicle from Wilson and co, Open ,honest and approachable. I cannot fault excellent after sales service from Ryan and the service department team.
26 juin 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your fantastic feedback. I'm delighted to hear that Ryan made such a positive impression and helped make your buying experience a great one. Being open, honest, and approachable is exactly what we aim for, so it's great to see that reflected in your visit.
It's also wonderful to know our aftersales team lived up to your expectations—I'll be sure to pass your kind words on to Ryan and the service department. If there's anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
Very friendly staff,didn't bother or…
Very friendly staff,didn't bother or hassle you but let you browse at your leisure.
15 mai 2025
Avis spontané
Réponse de Drayton Motors
Thank you so much for taking the time to leave this great review. I'm really pleased to hear you found our team friendly and appreciated the relaxed, no-pressure environment. We believe that buying a car should be an enjoyable experience, and it's great to know that came across during your visit.
If there's anything else we can help with in the future, please don’t hesitate to get in touch.
Best regards,
Jason Carter
Head of Business
Amazing service from Tracy
Amazing service from Tracy! Found me the perfect car and was so helpful with everything! Very easy process they do everything for you!
31 mai 2025
Avis spontané
Réponse de Drayton Motors
Thank you for the fantastic review! I’m so pleased to hear that Tracy was able to find you the perfect car and make the whole process so smooth and stress-free. That’s exactly the experience we aim to deliver.
I’ll make sure Tracy sees your kind words — they’ll mean a lot to her. Enjoy your new car, and don’t hesitate to get in touch if we can help with anything in the future!
Best regards,
Jason Carter
Head of Business
The experience at Wilson & Co Grimsby…
The experience at Wilson & Co Grimsby was great because no fuss no hassle no hard sell. just a very professional experience. A special thankyou to the salesman Josh who went out of his way to make sure i was satisfied.
5 juillet 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your kind words and for sharing your experience at Wilson & Co Grimsby. I’m delighted to hear that everything was straightforward, professional, and pressure-free — that’s exactly what we aim for.
A special thanks for mentioning Josh — I’ll be sure to pass on your thanks to him. He’ll be really pleased to know his efforts made such a positive difference. If there’s anything else we can help with, we’re only a call away.
Best regards,
Jason Carter
Head of Business
Cat was very helpful
Cat was very helpful, knowledgeable and efficient would deal with her again
6 mars 2025
Avis spontané
Réponse de Drayton Motors
Thank you for your great review. I’m really pleased to hear that Cat looked after you so well — being helpful, knowledgeable, and efficient is exactly what we strive for.
It’s fantastic to know you’d be happy to deal with her again. I’ll make sure Cat sees your kind feedback. We look forward to welcoming you back in the future!
Best regards,
Darren Wilkinson
Head of Business
Réponse de Drayton Motors
Thank you for your kind words! I'm really pleased to hear you received great customer service — that's always our goal.
If there's anything else we can help with, please don't hesitate to reach out.
Best regards,
Jason Carter
Head of Business
Very professional
Very professional, polite. Great range of cars. Explained everything clearly.
28 juin 2025
Avis spontané
Réponse de Drayton Motors
Thank you for taking the time to leave such a positive review. I'm really pleased to hear you found our team professional, polite, and clear in their communication — and that you were impressed with the range of cars we offer.
We’re always here if you need anything further, and we hope to see you again in the future!
Best regards,
Jason Carter
Head of Business
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.