Wimpy UK Avis 

Visited Wimpy Colchester and had a very disappointing experience. The customer service is really poor and appears to be run by staff that would not be able to get a job in a low end pub. Very questionable hygiene practices as staff seen eating at the entrance and while eating telling anyone arriving to sit where they want. Was served by a girl that had no personality and clearly hated her job. Music blaring throughout the miserable experience. Food was borderline awful. Visited toilet which was filthy, no toilet roll and door would not lock. I am completely dumbfounded how the Wimpy brand is still operating as hardly any customers at any time of day or week.

Slow service and rubbish food. Not like the old times.

Sabahat review
It was absolutely great . The waiters didn't know English . Everey time we ordered they looked like they were slapped in the face by someone's
Arse. But my hashbrown was burnt like the bark of a tree. Eggs were as tasteless as a brick . But i ate cuz I was hungry. My mother had jelly w ice cream. They lit slapped the jelly next to the ice cream BOOM BOOM POW . The churros were RAW and WERE SALTY . a wise person once said "even salt looks like sugar " THEY CLEARLY WEREN'T LOOKIN PROPERLY. my brownie TASTED SPICY . I tried it i was like "oo mama dat burn " . But i atee it .

Extortionate prices at Birkenhead branch. 1 thick shake 1pepsi. 2cheeseburgers ( 1 burger in each bun.1 with fries). 1 portion dirty fries . Daughter went to till & paid .I waited outside .Continued shopping then was told cost nearly passed out £44.33 .Son went back got apology & was told previous customers shake had gone on my bill by mistake & £6.50 would be refunded its not.
I think entire customers bill was on my bill as from what I could see he only had 1 burger & 1 drink. Its a lot to go out of my pension.I wonder how many times this has happened.No other customers there which isnt surprising.

This 02 August now, and my below complaint is unanswered by Wimpy. Anyway , we have had a month of furnace weather and I bet anymoney that wimpy borehamwood is finding it difficult to justify turning on the AC as customers have dwindled. Its on its final legs?

Dont be stupid to eat in Wimpy Borehamwood. We (my sisters and I) popped into this branch and realised, after we had sat and ordered, that the AC wasn't switched on , and the temperature inside (with an open kitchen) was over 35 degrees centigrade. While the food was being made, told the waitress to switch on the ceiling AC, to which she said they've been ordered not to put the AC on today. To which I said, that is disgusting, temperature's too hot, we are literally being cooked. You have to switch it on. Everywhere else on Borehamwood High Street, the AC's on. She refused to. I said, we would like to cancel and leave. She said, you can't cancel and leave, that is not how things are done. This is despicable behavior by a high street major chain. We were the only customers in the restaurant. She said they are not hot, so if its good enough for them why isnt it good enough for us?.
If they dont put the AC on the hottest day, when will they? This is the worst customer service treatment I have had in my life by a restaurant. How rude? Both of them were recording us and what was being said.
The manager even said to us, to go to another restaurant on the high street and see if there is any AC.
In the end, police weren't called by either party, we decided all to apologise and call it an experience. The the two staff did allow us to leave without paying and apologised. We then sat afterwards in Starbucks opposite where the AC worked fine! This episode was the height of staff rudeness. I was previously a big fan of Wimpy. Always enjoyed the food and service. The management here should not allow customers into the restaurant in such extreme heat if they are not going to make dining experience comfortable. And the staff rudeness, especially the female should have had better training.

Jesica was amazing with the service very happy and very happy to help me with my order wimpy on boundarie road

Had a great breakfast at the Wimpy in Aylesbury. The food was cooked well, with a perfect egg, and very tasty.
The staff were very friendly.
The big breakfast is the thing to have in the morning, sets you up for the day.
Recommended for breakfast in Aylesbury town centre.

A Wimpy shop UK is managed by drug trafficker

I pop in the Wimpy, Littlehampton town about once a week for a quick snack after shopping and always find the Wimpy staff really pleasant, smiley, friendly, efficient and helpful 👍😊 they work hard to keep the place spotless and prices are fair.

We visited wimpy in Ashford Kent for lunch.
We ordered 3 things which they didn't have. After coming back each time to change the order. Also they didn't have the tea my husband wanted so he had to choose another. Also I ordered ice cream then after 10mins they said the ice cream machine wasn't working. My husband ordered cheesecake and it was frozen so we asked for a box to put it in so he can eat it at home. . So over all we were disappointed with the wait .astonished that they didn't know what was on the menu.

Lovely service by Ellis, very clean area and the food and drinks was lovely. Will definitely be going to wimpy in Worthing again!

Went to the Wimpy restaurant Aylesbury.
Friendly staff
Clean restaurant

Food was hot and delicious
Good service

We visited the Eastbourne Wimpy on Saturday with our granddaughter. Not been to a Wimpy for years. The meal was faultless. When the bill arrived we felt “ripped off”. £46.21 for 3 meals + 2fo1 desserts. What looked like a ‘burger meal deal’ as shown in the menu when ordering the chips and soft drink to go with our burgers is actually an extra charge of £6.55 on each meal.
On looking closely at the menu with staff after the meal and having had the issue explained to us by the apologetic staff we could see the small + sign on the menu.
The manager apologised profusely for the misleading menu as other customers had also fallen foul of this ‘hidden’ cost and complained to him.
When ordering a ‘meal deal’, for instance in McDonalds, the deal price includes the fries and drinks and is clearly stated….unlike here at Wimpy.
We will not be returning!

Raw chips dripping with grease under cooked burger. Cold latte
Wouldn't go back if someone paid me.

Wimpy Addelstone is absolutely amazing

The staff were friendly, fast and efficient. They made a point of welcoming every customer as they came in and thanking them for dining when they left. It's the first time I have eaten there and I was treated exactly the same as one of the regulars (a lot of the customers appeared to be regulars)

The burgers were proper old school 70s style, maybe not as trendy as modern smash burgers but everything tasted fresh. The chips were crisp and cooked to order.

Even though the restaurant was busy, the place was spotless. It's been a long time since I've been in such clean toilers.

Visited Wimpy in Barnstaple for the first time yesterday and I was really disappointed! My little girl wanted a burger, and I thought this place was a great idea when I knew she wouldn't finish all her food.

We came in and were greeted with a friendly smile which i thought was lovely and welcoming. Receieved our menus and i was so pleased to see the kids one came with drawing activities. The kids meal deal for £4.95 seemed good value as they got two sides and a drink with their main meal. I ordered myself a coffee which costs £2.90.

I ordered a kids chicken burge as my little girl doesnt like beef burgers. The waitress asked which sides we wanted and we went with chips and peas. At no point during the order did the waitress correct me and say they don't do kids' chicken burgers!

When the waitress brought out the meal it was a beef burger! I politely said I'm sorry I ordered a chicken burger. The girl looked bemused so I looked over at my little girl and said would you like to try this one and she said she really wanted a chicken burger. Again no correction from the waitress that they dont do kids chicken burgers. The food was taken away and I heard her say to the chef, "she ordered the kids chicken burger and not beef". So it appeared the waitress wasnt aware either that they don't do kids chicken burgers!

A few min later I have two waitresses at my table telling me that they don't do kids chicken burgers. I then had another look at the kids menu and it was only chicken strips and not chicken burger. I then apologised and said I'm sorry I didn't realise. The other girl, not my original waitress said, would you like the strips to come with a bun and I said yes please if that's okay and they both said yes. Neither of them mentioned that the bun would be an additional £1.50!!

The food arrived (2 chicken strips with chips and a dry bun on the side) No peas, like I originally ordered, but I didn't make a fuss as I thought the burger was replacing the peas. My little girl barely touched her fries and I hand fed her the burger with copious amount of sauce to make it easy to swallow. I felt uncomfortable raising further concerns due to how awkward I was left feeling having two waitresses towering over my table earlier telling me my order was wro

My little girl wanted ice-cream after, but the one she saw on the picture had a flake. The waiter came over and I asked if the kids one came with the flake, but he wasn't sure. He queried it with one of his colleagues and she came over and politely said it doesn't, but can at additional cost. I asked how much and 55p is what she quoted. I accpeted as I thought this was worth putting a smile on my girls face.

When I went to pay I couldn't believe the bill was £13.40! I had a quick glance at the breakdown on the till. I noticed the £1.50 for the bun, but then noticed a kids £1.75 discount and thought maybe that was an error. I then paid £14.75, which included a 10% tip especially when I thought they had been really accomodating for my little girl when she only wanted a chicken burger. I didn't take a copy of the receipt as I normally dont do with food these days.

When I sat back down to wait for my daughter to finish her ice-cream, I did my own calculation. I calculated that meal should of came to £10.85! I went over and the lady at the till wasnt able to retrieve a copy of the receipt. I asked her if it had anything to do with the bun as I noticed a £1.50 charge, but also a discounted correction of £1.75? The lady said that seems too high for just a bun so probably an error.

One of the other waitresses came over to assist and confirmed it was an aditional £1.50 for the bun so i said that I didnt get my side I ordered so thought the bun replace it. They then asked did i order fries and i said yes, so they said thats because you got double chips! So they took it upon themselves to give me double fries??

When the girls came over to tell me there is no chicken burger for kids they didnt ask what sides i wanted so i assumed im getting the ones from my origional order. Also, no way was that a double portion of chips. I could pick up those fries up in one hand!

Nevertheless, they agreed the bill didnt coincide with what we had so they did their own calculation and came to a value of £11.90 instead if £13.40 and gave me the difference in cash. I still don't understand how they came to their calculation. As there were people waiting I didnt argue further and my little girl was too tired and we were running out of time to collect my little boy.

I walked out there feeling disatisfied with the service and food and never wanting to return. Not at all impressed for a first time customer!

Visited the Wimpy in Felixstowe and have been going to Wimpy for the past 43 years. I’m happy to say that nothing has changed, the sauce is the best and the burgers are as good now as they were back then. Polite staff, food cooked fresh and tasted lovely…so much better than the tasteless McDonalds and Burger King…please keep going Wimpy

I visited wimpy in ruislip and spoted a manager called Chris , we had a little chat and i said to him i used to come there with my mum before she passed away 18 yrs ago and was back in the uk as my father had just passed and i was going down memory lane Chris was at this branch when i used to come with mum and dad but now has moved to the top of the the chain and was there checking things me ,my son and brother had a amazing meal of quarter pounders , fries and milk shakes and it was fantastic as was the service then to my astonishment Chris came over and said this is a family resturant and he had paid for our meals. I would like to thank Chris and wimpy for this amazing gesture and will keep this with me forever. A BIG BIG THANK YOU TO CHRIS AND WIMPY YOU WILL BE IN MY HEART FOREVER YOUR SERVICE AND FOOD IS THE BEST AND EVERY TIME I VISIT THE UK IT WILL BE WITH A VISIT TO WIMPY RUISLIP THE BEST AND TASTIEST FAMILY RESTURANT

Been going to Wimpy for about 45 years, but I won't be going there again. The two things I usually ate, fish-in-a-bun and burger with brown bun are gone from the menu. So I ordered sausage, hash browns, and beans. My heart fell when I saw all that empty space on the plate. One small sausage, one wafer thin (1/4") hash brown, and a spoonful of beans in a little pot. Just enough to feed a 5 year old, a 10 year old would have room for more. After the "meal" I left still hungry and had to go to Greggs to top up. I can't believe Wimpy would think I'd be impressed with this infant-size portion.

We went in September 2025 to Lowestoft Whimpy and we really wished we didn't!.. It was 3 of us going celebrating my daughter getting to college. Firstly we were asked for our drinks order, but they had no fizzy at all and all we wanted was cokes! So we just ordered anyway, we had 2 burgers with loaded fries and a big breakfast, the burgers were in a puddle if the grease which made me feel sick! The breakfast had the cheapest bacon ever on the plate and the eggs were supposed to be free range but they definitely weren't as they were so light yellow and absolutely tasteless!.. Anyway got to dessert, my daughter wanted the churro one, but again the waitress said sorry no churros but they had enough to do a churro sundae so she went for that. I wanted the brownie sundae and it was really nice but when the churro sundae came I immediately saw the pale looking churros, I tasted it and they were raw and heated in the microwave!.. By this time I was fuming but just wanted to leave as I felt so sick!.. The bill came to £53 and I've never felt so disappointed spend it that amount of money on a disgusting meal!.. We don't go out often, especially now everything is so expensive now but to go out and have an experience like that it was really heartbreaking!.. If you like a decent fresh cooked meal DO NOT GO HERE!.. Avoid at all costs.. Awful atmosphere too all young servers hanging around and even a staff member coming in with lettuces, etc from the local store it's not great at all..