ALL EAT Avis 157

TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Voir plus

Noté 1 sur 5 étoiles

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Voir plus

Noté 5 sur 5 étoiles

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband wanted to try the new Chinese restaurant up the road so we used All Eat App to place the order on China Star for collection. Brilliant menu with our favourite dishes and it arrived faster t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurant
  2. Restaurant chinois
  3. Plats chinois à emporter
  4. Service de commande de repas en ligne
  5. Livraison de pizzas
  6. Pizzas à emporter

Écrit par l'entreprise

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,5

Tous les avis

(157)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Its a scam

Its a scam, they will take your money and you will not receive anything

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience with ALL EAT

Amazing experience with ALL EAT! Easy to use, fast delivery, and the food arrived fresh and hot. Customer service was helpful and professional too. Great variety of restaurants and good prices. Definitely recommend!

22 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Similar to another 1 star review I was…

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to your questions. Sent an email a week ago no response! Tried phoning call disconnects before the ring tone kicks in. Overall the customer service is a joke!!

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Check your bank accounts

If I could give zero I would
Scammers !!!! I have just received a bank notification for an app that I certainly did not sign up for and certainly do not want to.
I will be persuing this all the way with the bank and supporting authorities .

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Scam company, do not use!

Over charged me £2, only £2 but not the point, offered me 75p worth of points instead of refunding me. Obviously won't be using again! Sent screenshots of order price confirmation and the money I was actually charged, they just ended the chat as resolved. Very poor customer service.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely disgusting service

Absolutely disgusting service, was charged twice on Saturday and have tried contacting 3 times to get a refund but ignored. Best sticking to other companies who have customer service and actually respond when there’s a problem.

20 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good service and cheaper price

Good service. Fast delivery and cheaper price than other platforms. GEAT VALUE
I USED the *ALL EAT APP*
AND GOT MORE DISCOUNT USING code:
*FOOD6*
Highly recommended!

13 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company

My second review now. Despite contacting them several times and the negative review previously they still maintain primary ownership of our Google Business profile after a year.

10 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Disgusting service

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a refund, even packed up all the food ready to send back. No refund, no help just basically tough shit. Won't be using again and have reported restaurant.to council food standards

5 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not use these jokers

Do not use these jokers. Logged in and had an offer which states "Welcome to All Eat and thank you for ordering. Here's an App Exclusive Deal just for you. Use code [ALLEAT] at checkout for £6 OFF on the App! Download the app now to enjoy this offer- URLTODOWNLOAD". This is the full message with all the info they presented.

I downloaded the app, created an account and then went to use the code which came up with an error. Went to online support who said there were issues with some codes, then that this one was expired. However the code was still showing in the chat which I pointed out and they just stopped responding.

I can see others have had problems with the code and that it might be only £2 off 3 orders. If this is the case then it is not clear at all so must be hidden in some terms and conditions which are not presented to you. But I couldn't get it to work anyway.

In the end I decided to order through Just-Eat and have requested my account be deleted.

6 juillet 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear customer,

We’re sorry to hear about the difficulties you experienced with the discount code. Please understand that the offer and its terms are managed through automated systems, and occasionally technical issues can arise that are beyond anyone’s immediate control. We strive to ensure all promotions are clear and working correctly, and we regret any confusion caused by the code’s availability or expiry.

We appreciate you bringing this to our attention, and we’re sorry that the experience led you to choose an alternative service. If you ever decide to try us again, we’ll be here to assist you. Wishing you all the best.

Kind regards

Noté 1 sur 5 étoiles

Do not use this company

Do not use this company - ever

30 juin 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Customer,

We'd really appreciate it if you could provide more details about the issue so we can look into it and try to resolve it for you. Could you please shed some light on your experience so we can understand what went wrong and address it properly?

Kind regards

Noté 1 sur 5 étoiles

I would give this company minus…

I would give this company minus reviews. Tried ordering from my local takeaway, got redirected to ALLEAT's app, where it distinctly states £6 off your order when you download the app and use code ALLEAT. Did this and instead of £6 I got a £2 discount. Very misleading. Reported to Trading Standards, as company is apparently based in Croydon.

29 juin 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Customer,

Thank you for reaching out and sharing your concerns. We apologise for any confusion caused regarding the discount offer. Please note that the terms and conditions related to the £6 discount coupon are clearly stated on our website, which mentions £2 OFF on first 3 orders.

We always strive to be transparent with our promotions and regret if this was not clear in your experience. If you have any further questions or need assistance, please don’t hesitate to contact us.

Kind regards

Noté 1 sur 5 étoiles

This company is dodgy

This company is dodgy
I’m a restaurant owner and they took my money and they meant to pay every week but never pay penny
They’re one worse company work with

19 mai 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Customer,

We’re sorry to hear about your experience and take these concerns very seriously. We’d appreciate the opportunity to resolve this matter and understand what went wrong. Please contact our team directly at 02039538888 so we can investigate and address your concerns as quickly as possible.

Kind regards,

Noté 1 sur 5 étoiles

Scam

Scam. Paid for food that never came. The restaurant never received the order and claim they don't have an account with all eat. Totally useless. Do not use this service under any circumstances.

2 mai 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Customer,

We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.

Kind regards

Noté 1 sur 5 étoiles

Abysmal won't respond to attempts to contact them to resolve a data issue

This company keeps sending me emails confirming orders in Kilmarnock that I have not placed. I have emailed them THREE times and they have failed to respond.

They do not take data security seriously and I will be reporting them to the ICO.

Dreadful organisation. You should be ashamed at your lack of customer service, lack of professional integrity and slap dash approach to data protection.

19 mai 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Debbie,

We sincerely apologise for the inconvenience and frustration caused. We take matters of data security and customer service very seriously, and we’re truly sorry that your concerns were not addressed promptly. This is not the standard we aim to uphold.

Please contact us directly at 02039538888 or email us at info@alleatapp.com so we can investigate this issue urgently and ensure your details are handled appropriately.

Kind regards

Noté 1 sur 5 étoiles

They took the payment twice

They took the payment twice. I have called every day for the last 6 days and they are refusing to resolve this issue to the point that it is likely this will be reported to the bank to resolve. Very disappointed!!!

12 avril 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Yolanda,

We sincerely apologize for this technical error, which was unintentional. We have already processed a full refund for the duplicate charge, which should reflect in your account in a few days. Your patience is greatly appreciated. We kindly request that you consider updating your review once the refund is received.

Kind regards

Noté 1 sur 5 étoiles

Waste of time and money

No customer care. No refund for wrong delivery. Going back to deliveroo or direct order to restaurant. Food overpriced too. 4e more l guess commission for using app. Overall experience: waste of time and money. You dont offer order history.

20 mars 2025
Avis spontané
Logo de ALL EAT

Réponse de ALL EAT

Dear Katrina,

We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.

Kind regards

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