We have been ordering wine from WineOnline.ca for quite some time now. Their email letters are very helpful if providing us the latest choices. Their website has a vast choice, quite often wines that... Voir plus
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Long time customer. Tried to use the new web site. Several tries, different browsers, couldn't place a simple order! Very frustrated. Called to complain. After office hours so got recording. Left a... Voir plus
First time using WineOnline.ca Order process was smooth, and the driver called me this morning about 3 days after placing the order to confirm his delivery time. Wine showed up, all great. Very easy... Voir plus
I have used Wineonline for the purchase of ~ 8 cases of wine over the past year. Their service is reliable. The wine selection, whatever the price point, is well thought-out. Special, offering good... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Wineonline Marketing Company Ltd, was launched in May 2004 with the goal of making quality wines more accessible to wine lovers. Starting with the Ontario marketplace, we continue to take great pride in the quality of our products and services, and ultimately, satisfying our customers at every available opportunity.
Coordonnées de contact
406-530 Keele Street, M6N3C9, Toronto, Canada
- 1-877-714-9463
- service@wineonline.ca
- wineonline.ca
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Great affordable wines
I have been purchasing wine from WOL for 3 plus years and I have never had a delivery issue or a wine that did not meet expectations. Great selection of wines that you would not typically find at the LCBO which is something that appeals to me. Keep up the great work
Love the selections of wine.
Had some delivery difficulties once, but the manager was in touch personally to resolve them. Thereafter, no more issues.
Fast Efficient Service
A reliable source of well-priced quality wines
WineOnline has been a terrific supplier for us - good choices, easy-to-use website, good promotional emails about what's available to save me time. Customer service has been excellent.
A review, on the wine reviews.....
I find that I have never been let down by the reviews provided WOL. As a wine collector (and consumer...) I enjoy the shared experiences stated in the reviews.
This is something long awaited ....a very big thank you!
Agreat way to build your cellar
I am constantly knocked out by the wines that are suggested. I generally stick to wines under $20 and have never been disappointed. The customer service is great right from the well organized web site to Jim my friendly delivery guy. I like buying wine by the case and it sure is nice to have it delivered to my door rather than lugging it out to the car from a store. In the rare instance when I've had a problem (like a musty corked bottle) my account is credited as soon as I notify them with no questions asked. I'm a fan of Wine of Line.
Great service and great wine!
I find the wines are good value and with free shipping it's kind of a nice break from the LCBO Vintages to get some wines that are less mainstream added to my cellar.
Great selection - best in class customer experience
I've never been disappointed with the personalized service I've received from WineOnline. From browsing the web site to the outstanding delivery service, I'm incredibly pleased with this company.
Perfection in all aspects ! *****
Excellent products, great customer service, fast and safe delivery .
Where is the wine?
Avoid if you want your wine.
I made an order for two bottles of wine for my friends birthday to be delivered to her house. I live abroad so I thought I would get her a nice surprise. I wanted to makeesure she got the wine before her bday (16th of nov) so I contacted wineonlinenin advance to give myself plenty of time for the wine to arrive. They told me it would take five business days so I made the order on the 4 of Nov, giving it plenty of time.
Wine never arrived for her birthday (I contacted them before her birthday to ask why it hasn't arrived yet and they said they'll make sure to ship out for her bday).
I contacted them again, they say they are looking for some tracking number. I emailed them back with questions and no response. I have no clue where the wine is and a week has passed since my friends birthday.
Thankuyou for ruining my surprise gift.
The service is reliable
We have received some fine wines that match up well with the reviews provided. Other wines, particularly the Italian did not meet the descriptions in the review.
Great experience.
I've 2 orders through wine online both without any problems and good turn around in delivery.
Fast, efficient and friendly service.
I have been using WineOnline for several years and have never had a bad experiece. They take the extra steps to ensure that my orders and deliveries are taken care of very efficiently. I recommend WineOnline to friends, family and clients on a regular basis.
Excellent to deal with
No issues whatsoever. Speedy delivery and packed well.
Well selected products, great service!
In my several years as a customer I have come to count on your
wine recommendations and descriptions to be right on.
customer service!
I have had a relationship with WineOnline for a few years now. Customer service is second to none and their product selection is diverse. The background history of the wines is always just a little too appealing as evidenced by my large collection!
Good Customer Service
WineOnline bent over backwards to ensure that I satisfactorily received my order, when the wineries themselves messed up. They were courteous and efficient and resolved all issues.
Great wines and great prices, delivered quickly.
I read the daily emails received touting various wines, with detailed history of the vineyards, analysis of wines produced, information about vintners, and occasionally when I see a selection which appears to be a great value, I order a case. I have yet to be disappointed. The order arrives within a day or two. Great service, and great selections.
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