Winesave Avis 

21
•
TrustScore 1.5 sur 5

1,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Worst customer service ever. Virtually, not contactable. Their listed phone number does not accept calls. Multiple emails to customer service, both parent and Australian, unanswered. Promised ship... Voir plus

Noté 5 sur 5 étoiles

I have been using @winesave pro for several weeks now as part of my wine review process - in the past I used to vacuum seal opened bottles but they'd only last a day or two before starting to oxidize.... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

This is a great product in theory but my Winesave Pro cylinder lasted for only a few applications before running out - could not possibly have been 9 litres as it claims on the canister! I think it i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This product works and the customer service is terrific. Winesave provided me with a free replacement bottle after I felt that my bottle, although a few years old, was exhausted prematurely. Might not... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste
  2. aussi dans
  3. Fournisseur de produits alimentaires

Écrit par l'entreprise

If you are a happy customer... thank you so much for sharing your review. Write away! If you're an unsatisfied customer... please give us the opportunity to make it right. We will. If you're a potential customer... hopefully these reviews assure you that we care. We do.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(21)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst customer service ever

Worst customer service ever. Virtually, not contactable. Their listed phone number does not accept calls. Multiple emails to customer service, both parent and Australian, unanswered. Promised shipping did not occur. From there, multiple follow-ups, NOTHING. I suspect the product itself must be quite good, but will have to find another outlet. Hopeless.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied

This product works and the customer service is terrific. Winesave provided me with a free replacement bottle after I felt that my bottle, although a few years old, was exhausted prematurely. Might not preserve opened wine for as long, but so much cheaper than a Coravin!

21 mai 2021
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for sharing your feedback Glenn. Amazing that you still had your winesave for six years - you need to drink more wine! ;)

Noté 5 sur 5 étoiles

The product is the best. Love wine? Need this.

Winesave is great, it has saved me so much money on wine that would otherwise have oxidised. Its terrific value, and the service is exceptional.

3 novembre 2020
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks so much Damien! Appreciate your patience with delivery during COVID. Cheers.

Noté 5 sur 5 étoiles

Amazing Customer Service!

My parents bought me a winesave pro a year ago. I ended up moving house shortly after and misplaced it until recently. When I first tried using it, I couldn’t get anything to come out. I went onto their website and tried the troubleshooting tips but still had no luck. The website said that if there were any issues to contact them, which I did, but I almost didn’t as it had been so long since purchase to identify this issue. With absolutely no proof of purchase or proof of it being faulty, Matt sent me a new winesave pro, followed up to check I received it and that it was working. Not many companies would do this, especially after all this time. Whilst I’m yet to properly try the winesave pro in a preserving capacity, I’ve been blown away at the customer service I have received and wanted to share my positive experience with Matt and the team. Thank you so much!

6 mai 2020
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for sharing Syb!

While we do ensure every canister of winesave is tested before leaving the factory floor, it is possible for the odd one to get thrown around a bit too much during transit and arrive damaged.

Thanks again for your patience.

Noté 5 sur 5 étoiles

wine saver pro

Ran into a bit of a hitch after purchasing a wine saver from chefs hat. Matt from wine Saver went above and beyond to sort it out. Really excellent customer service and the product works like a charm. Thanks matt.

2 avril 2020
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks Asith! Apologies again for the inconvenience. Appreciated the opportunity to take care of you. Cheers.

Noté 5 sur 5 étoiles

Great product

Great product!
Excellent customer service by Matt Fisher when I had bought a bottle from Dan Murphy’s online.
Matt Fisher sorted everything promptly. Thank you.

23 mars 2020
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for the review!

Noté 5 sur 5 étoiles

Great product.

Winesave is a fantastic product, I’ve been trusting it to keep my wines in primo condition. I’m the only wine drinker in my house & now I can enjoy a good drop over 10 days & it’s as good on the 10th day as the first.

5 décembre 2019
Avis spontané
Logo de Winesave

Réponse de Winesave

Thank you so much for sharing your experience. We really appreciate it! Cheers.

Noté 5 sur 5 étoiles

This product is fantastic

This product is fantastic! It really does give a bottle of wine an extra few days. It's perfect for when you don't want to commit to a whole bottle, but you'd really love a glass.
The customer service at Winesave is also amazing. They fixed a postal error and sent out my products out again free of charge!
I would highly recommend!

28 novembre 2019
Avis spontané
Logo de Winesave

Réponse de Winesave

Thank you so much Danielle! Really appreciate your feedback. Savour on!

Noté 2 sur 5 étoiles

This is a great product in theory but…

This is a great product in theory but my Winesave Pro cylinder lasted for only a few applications before running out - could not possibly have been 9 litres as it claims on the canister!
I think it is a new vacuum pump I need (old one has just about seized up)...

25 novembre 2019
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks again JW for letting us know about the defective winesave PRO canister. While we do ensure to have every canister tested before leaving the factory floor, it is still possible for one to become compromised during international freight or local shipping. Hopefully the replacement canister we sent got to you safely this time and it's been working better for you.

Noté 5 sur 5 étoiles

Great product

Great product, certainly prolongs the life of left over wines.
EVen better, when I contacted about one cylinder which didn't appear to work, got a replacement sent to me with no fuss, and very quickly.

9 novembre 2019
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for the positive feedback and for your understanding. Cheers!

Noté 5 sur 5 étoiles

i wrote a review yesterday saying that…

i wrote a review yesterday saying that Winesave is really good at preserving wine but that my last two canisters had only done 24/25 applications each. I had an immediate response from Winesave to say that the new pro version will do 150 applications and today two of the new pro canisters were delivered to me here in London. So one thing is clear and that is that this company does care about its customers and its reputation so you can have trust in them! (it will take me some time to see if they really do 150 applications but what a cost benefit if they do!)

3 juillet 2019
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks again George for the opportunity to make things right!

Noté 5 sur 5 étoiles

I have been using Winesave for about 8…

I have been using Winesave for about 8 years now and found it reliable in keeping the wine fresh. One bottle of red was left after treating it with winesave, for 6 weeks at room temperature ( I forgot to put it in the frig) and it was still good when opened. I recommend it's use to all my friends, and occasionally give it for a Christmas present to some.

5 juillet 2018
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks Rod, for sharing your experience and for being a such a long standing customer.

Noté 5 sur 5 étoiles

Winesave- helps to savour wine over a week

If you want to make your wine last for a week in tip top fresh condition, it works every time. I have not tried it longer as I cannot keep myself from finishing it off within a week. Fanstastic value for money, very user-friendly.
Sometimes I open a red for a day, and may use Winesave on Day 1 rather than Day 0- preserves the wine the way you want it. Recommended !!

14 décembre 2017
Avis spontané
Noté 5 sur 5 étoiles

I have been using @winesave pro for …

I have been using @winesave pro for several weeks now as part of my wine review process - in the past I used to vacuum seal opened bottles but they'd only last a day or two before starting to oxidize. Now I can say after saving a number of bottles using winesave, that the opened bottles can last safely a week or more with no loss of freshness, aromatics, flavours or any noticeable change! Excellent product!

28 novembre 2017
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for the feedback John. Love your New Zealand Wine Directory site!

Noté 5 sur 5 étoiles

Great for olive oil too.

I store my olive oil in a stainless steel fusti which is not airtight. To protect from oxidation I need a heavier that air product such as pure argon - other
gases such as nitrogen and CO2 would offer very limited protection in
this setting. Best of all - I can use it for my wine too.

10 novembre 2017
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for sharing Vic. We are seeing more and more olive oil producers and high end olive oil customers using winesave.

Noté 5 sur 5 étoiles

Such an ingenious product!

Such an ingenious product. Works great. Keeps leftover wine still tasting great. And so easy to use. I can now happily open a bottle to have one glass and don't have to worry about wasting the rest of the bottle if it sits for a few days. I love this product!

22 septembre 2017
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for the review Cheryl! That's exactly what we want to hear. Savour on.

Noté 5 sur 5 étoiles

Great product

Great product! Really made me feel more comfortable to buy and try more expensive wines. Knowing I could 'winesave' them for later. Great stuff.

22 septembre 2017
Avis spontané
Logo de Winesave

Réponse de Winesave

Thanks for the review Paul. Please send us your home address so we can come over and drink some of these wines. :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus