Winning Appliances Avis 

115
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Exceptional Online Experience – Corrie & the Team are Outstanding! I’ve made multiple online purchases with the Winning Team in Osborne Park and will keep coming back. Corrie’s professional att... Voir plus

Noté 5 sur 5 étoiles

Bought a new Westinghouse cooktop(old one 30+years ceramic glass developed cracks). Easy on line process, quick delivery on time & great product. Excellent all around

Noté 5 sur 5 étoiles

Over the Easter weekend our 10-year old Siemens Dishwasher 'gave up the ghost'. Visiting the Crows Nest store this morning relieved my anxieties & answered all my concerns. Nunda Wiersma, Winning's P... Voir plus

Noté 1 sur 5 étoiles

Don't use Winnings Appliances, buy Andi-CO related products or anything to do with 3M Leibherr. I paid $10,000 for a Falcon oven. I was told it arrived into the country mid August. It took 3M... Voir plus

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4,2

Bien

TrustScore 4 sur 5

115 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,2

Tous les avis

(115)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They can use better delivery services

They can use better delivery services, for example, Australia post.
I ordered an item a week ago, still not received.
I tried to reschedule the delivery twice
each time they said it will be delivered the next day but they didn't.
I was supposed to install the appliance this weekend but I guess I will not be doing that. Opened a support case with Big W , that is the platform they advertised on.
Btw, perhaps next time specify the item location so people can estimate delivery times
hope this helps

13 février 2026
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Hi Ben,

Thank you for your feedback, I’m sorry to hear the delivery hasn’t gone as expected, especially with installation plans lined up for the weekend. I can understand how frustrating that would be.

Could you please reach out to us directly with your name, email, and phone number so we can investigate the delays and provide a clear update? We’re more than happy to look into this properly for you.

If you can send through your details to customerexperience@winning.com.au, I’ll do my best to get this resolved for you as quickly as possible.

Kind regards,
Peter
Customer Experience

Noté 5 sur 5 étoiles

Everything about our experience was…

Everything about our experience was perfection. The products are displayed in a fantastic way. The staff were super approachable. We had a project in mind and Derrick assisted us with every single thing we were after. I would 100% recommend both Winnings and Derrick ..

12 janvier 2026
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Thanks so much for the lovely feedback! We’re so glad you had such a great experience and enjoyed how everything is displayed. Derrick will be happy to hear how helpful he was with your project. We really appreciate the recommendation and hope to see you back at Winnings again soon!

Noté 5 sur 5 étoiles

Absolutely no question

Winnings customer service is unparalleled as is their range and commitment to the best possible product and price, delivered in the quickest timeframe. In more than 25 years they’ve never let me down. Whether it’s a single item or a full suite because we’re renovating. The care and effort is the same. Keryn (Newcastle Store) is a pleasure to deal with and her before, during and after sales service is outstanding.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

The salesman was very knowledgeable about the products I bought and made sure delivery was as soon as possible, especially the washing machine.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful store great customer service

The store in Manuka is beautifully appointed. The staff member who helped us was very warm and friendly. Great product knowledge and patience and you could have a laugh with him.
Winnings have been by go to online for a number of years now. This was my second visit to the Manuka store as my wife had not been to it before.

8 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bad after sales support

The worst service I have ever received. Will never deal with Winnings Crowsnest again. Owen the Assistant Manager will unhelpful. Happy to sell you product but when it came to install of a fridge wanted to charge $430. There was no mention of this cost at the time when said free install.. They will not even help with details on the fridge install , saying that is an extra cost. No aftersales support and did not care. Spent 20k with them. Next time will go to Havey Norman,

14 novembre 2025
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Hi Anthony,

I’m sorry to hear about your experience. To investigate this matter and assist you properly, could you please provide your SO or SI number? Once I have this, I can review the issue and get back to you.

Many thanks, Thomas - Customer Experience

Noté 1 sur 5 étoiles

I get a failed delivery message when I…

I get a failed delivery message when I am sitting at home waiting. Order is on the wrong truck and I have to rebook. Called the number and is told I called wrong department. Left two messages, I call back. Found Winning Services number on google, am told Joel is investigating and will get back to me, don’t know when it will be delivered. Compare to you ambitious webpage language, not even one point has been achieved. I am still waiting……lIan

7 octobre 2025
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. Thank you for reaching out, and I'm truly sorry to hear about the frustration you've experienced with your delivery. This is certainly not the level of service we aim to provide, and I completely understand your disappointment.
To help me look into this matter urgently and get you a clear update, could you please provide your order number? Alternatively, please feel free to reach out to me at customerexperience@winning.com.au

Noté 1 sur 5 étoiles

Disappointing …

I had a really disappointing experience with Winning Appliances. The customer service was unacceptable — the woman I spoke to on the phone, Christine, had a very unprofessional and VERY RUDE attitude. Instead of helping, she made the situation more frustrating with her dismissive tone and lack of care. For a company that prides itself on service, this was extremely disappointing. I expected far better from Winning Appliances.

22 septembre 2025
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Hi Tarek,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience with our customer service, and we sincerely apologize for the way you were treated by our team member. This is certainly not the standard we aim to uphold at Winning Appliances.
Your concerns are important to us, and we would like the opportunity to make things right. Are you able to provide us with your order or invoice number, beginning with an SO or SI? Alternatively, you can email our team at customerexperience@winning.com.au and provide us with your phone number so that we can have a look into this.
Kind regards, Allyson

Noté 1 sur 5 étoiles

Poor customer service

Average customer service.
When calling for installation information.
No information available “ our process doesn't allow. Called 3 times. Wasted a day

21 juillet 2025
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. Thank you for your feedback, I'm truly sorry to hear about your experience. I understand how important your time is.
Please feel free to reach out to me at customerexperience@winning.com.au and I will be happy to assist you.

Noté 5 sur 5 étoiles

Excellent customer service from the…

Excellent customer service from the Osborne park store from Brad Rowlands .
Great prompt delivery next day product installed connected and old one removed which is fantastic .
Winnings will always be my first stop shop .

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Edward at Winnings Redfern was fabulolus to deal with. Knew products incredibly well and great follow up service with any queries i had. totally recommend.

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Knowledgeable and fuss-free

Knowledgeable, friendly and helpful salesperson. He quickly found us a fridge that was well-priced and easily fitted into the space we had in our new home. Next day delivery, installation and removal of packaging (they would have taken our old fridge if we still had it) was fuss-free and efficient by friendly delivery guys.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

YOU WILL 'WIN' WITH 'WINNINGS'.

Very delighted to deal with 'Winnings', when I ordered a 'Fisher & Paykel'- 'Fridge Part' online.
I received a follow up call, very politely explaining that there may be a slight 'wait time' for them to receive the part, and then I had the option of a relatively quick delivery. VERY Pleased.
Staff were very professional, polite and I was actually surprised that I had 'follow up email' to see if I was fine with the delivery.
Highly Recommend this company, and in future, I would go to 'Winnings' for ANY item I require.
Staff that dealt with my order were AMAZING.

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

great customer service experience, painless purchase

Thanks Jack for assisting me with my recent purchase. You were quick to understand my requirements and knowledgeable in supplying me with options. Purchasing and ordering was a breeze. It was a pleasure dealing with you!

1 avril 2025
Avis spontané
Logo de Winning Appliances

Réponse de Winning Appliances

Hi Lisa, thanks so much for taking the time to write a review for us. We are so pleased to hear that Jack was able to provide you with great customer service and that your experience was a positive one. We truly appreciate your kind words and your support. If there's anything else you need, we're always here to help. Kind regards, Appliances Online.

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