Winning Appliances Avis 

From the time that we walked into the store until the products were delivered to our home the service was top notch. Great staff, great products, great service!

Outstanding service! Friendly, helpful, fast delivery, great price. Super impressed!

Best price and fast free delivery. Absolutely perfect.

Every kitchen and laundry appliance you could want, displayed so you get a good idea of what it will look like. Staff helpful and willing to go that extra mile. And the Flahshop store has it all, coffee, snacks, facilities.

Excellent customer service from Amina, thank you!!

Natasha was very professional, helpful and responsive throughout the process.

Ordered a tap($1400+) from e&s trading.was told it was in stock, pick up 3 days. 3 weeks later, no tap.was hung up on and on hold for 30 mins, worst service. Went online to Winning and got a higher quality tap at a better price…..NEXT DAY…..Delivered FREE
Outstanding service!!

Failed to order our products. Only because I popped in store at the stipulated delivery date and asked how the order was progressing I was told that the order hadn’t been made yet. Now I’ve been told that it will be another 20 weeks at least (don’t you know it’s coming from Italy????). Won’t airfreight the products (even at our expensive). Hostile service. Has delayed our move in date by months and waterproofing of bathroom can’t proceed and unfortunately I can’t change the products as the joinery has been designed around them. Worst experience of any provider in this very large build project - hands down. Would give zero stars if permitted.

Also very hard to get a hold of anyone who knows what is happening. Dozens of unanswered calls, promises that someone will call unfulfilled and everyone blames each other. Staff all use the excuse that they only started a few weeks ago and don’t know the processes. I wonder if this business will be around in the next 5 years????

They have excellent customer service and good products quality.

Really easy process to order online. Excellent product and price was the best we found. Appreciated the free delivery and removal of old appliance however the guys were a little rough and didn’t want to use anything to protect our newly polished timber floors. Appreciated the phone call from staff afterwards to enquire as to whether there was anything else needed.

Great service, Jon was knowledgeable and helpful, whilst being mindful of our needs. Price comparison was not a problem. Quality service and products.

Love shopping at Winnings Osborne Park store. Always excellent customer service, and the salesman who we dealt with this time (Draven) was another step above!

Draven was extremely knowledgeable, friendly and patient (my wife and I were in the store for many hours!) and really made the whole shopping experience easy. Will definitely contact him for our next purchase.

Have always recommended Winnings to all of our family and friends, and will continue to do so. The customer service across the board (including the outstanding delivery guys!) is unmatched by any other retailer.

Ordered a Bosch series 8 dishwasher while sitting in the Harvey Norman Bunbury carpark after HN advised 10 days to get stock from O'Connor (less than 2 hour drive away) and best price $100 more than Winning. Very impressed with delivery service options, next day delivery, delivery communications regarding timing, and the low price including free delivery. Probably the first feel-good experience after a major appliance breakdown.

The Salesperson at Winning Applicance knew the products well, was not at all biased, but listened to what we wanted.
We were really pleased when the delivery guys were early very friendly and efficient in leaving our new stove.
Then, the installation men arrived nearly an hour early, and were so efficient, then made sure we were familiar with how it all worked before they left us. The fact that they could take the old stove with them was so good as far as we were concerned.
We will definitely shop with Winning Appliances again!

Perth: Quick to broker a deal on quality products and be market competitive.

Although; once the deposit was paid there was no follow up on delivery for the order, no call backs when we called fortnightly to try and get an ETA. Got a hold of our sales person twice in 3 months, promised to follow up and didn’t. The admins at the store tried but weren’t successful. All we received was an autogenerated email the day before delivery, hard to accomodate…… Delayed our project and the associated trades as a result of non-existent communication.

Jeff from the Kingston ACT store was very helpful and clearly understood my needs. I went with his recommendation and purchased the model he had suggested. Delivery was sooner than expected which made it much easier during the kitchen upgrade.

Nothing but poor service from the time we handed over our money.
Most notably not being able to contact anyone at our local store.
We were doing a full kitchen renovation and had to have just in time deliveries.
This could not be organised as you can’t talk to anyone.
Kitchen has been in now for 2 months. From the first time we used the $1200 microwave it was obvious there was something wrong with it.
2 months of trying to get Winning to follow up on this warranty issue.
We have given up and contacted the brand supplier.
Lesson learnt from this bad experience would be try and call the store whilst you’re in the store and talk to the sales staff about their poor service.
Daniel
Woolloomooloo

Another fantastic experience at Winning Appliances
We always buy from Fortitude Valley Winnings store. The staff are extremely knowledgeable, friendly and above all, helpful. We would never go anywhere else - prices are matched and the service is second to none. Even when we ordered the wrong ducting for our Qasair range hood (my fault not theirs) they arranged a pickup for the following day and organised the refund.

Great prices and easy online purchase. Well informed communication on order progress and delivery timeframe. Great no cost delivery options. Friendly delivery team, with good communication on delivery ETA. They unpacked, connected machine and removed all packaging. So easy for me. Fantastic service. Only had the Bosch washing machine less than 1 week now, but all seems good. (if I can, will do a follow up in 6 mths on the machine). Very quiet machine. Still getting used to how to choose which programs(lots of options). RE: Bosch WAX32M41AU. Perth WA.

Winning are super professional and helpful. I made an error with my order and they have bent over backwards to help me fix it. They really know their products and value their customers. Ten years ago I bought all the appliances fro a new kitchen from them on a friend’s recommendation and was very happy I did. Went straight to them for my next purchase.