Wisr Finance Avis 1 714

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wisr finance team communications , security system , consedration, cooperation, perfect App disgen, easy to use, briefly everything have been covered . Thanks for your warm assistance. My tit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser

L'entreprise a répondu

Noté 5 sur 5 étoiles

Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

they are great when it comes to lending you the money but not so great at helping you out after that. I'm struggling to pay of the loan at current fortnightly repayments. tried to get the loan lowered... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Roundups

The roundups were helping pay off my loan faster which is a great idea but suddenly it stopped working and am unable todo it any more so a bit disappointed

1 janvier 2026
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Réponse de Wisr Finance

So glad to hear you're making the most of the Wisr App! Thanks, Linda.

Noté 5 sur 5 étoiles

Wisr responded kindly and assisted me…

Wisr responded kindly and assisted me with my request. I asked to refinance my personal loans and they did.

18 mai 2026
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Réponse de Wisr Finance

Thanks, Paul. We appreciate you sharing your experience with Wisr.

Noté 5 sur 5 étoiles

Satisfying

It’s very easy to do business with very accommodating and very helpful

15 mai 2026
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Réponse de Wisr Finance

Thanks, Hernando. Great to hear we made it easy for you.

Noté 5 sur 5 étoiles

Great communication & Supportive Process

Great communication, easy to read and access process. App is great and very detailed. Quick response also.

5 mai 2026
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Réponse de Wisr Finance

Thanks for sharing your review and experience with Wisr, Chelsea.

Noté 5 sur 5 étoiles

Professional

Professional, flexible, and efficient

8 mai 2026
Avis spontané
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Réponse de Wisr Finance

Awesome, great to hear it James.

Noté 3 sur 5 étoiles

helps you when it benefits them

they are great when it comes to lending you the money but not so great at helping you out after that. I'm struggling to pay of the loan at current fortnightly repayments. tried to get the loan lowered after paying off 10k so I could have some savings every week. went through a broker who tried to get wiser to pay of the current loan and set it up with new repayments at a cheaper price. you'd think a no brainer right, going from $633 to $430 saving $200 a week, I'd be easily able to pay that off...nope they denied it. left me financially struggling instead.

14 novembre 2025
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Réponse de Wisr Finance

Hi Ryan,

Thank you for the feedback. We can understand why you may be frustrated, as we were unable to meet your expectations during your most recent experience.

Customer experience is very important to us, and we've noted your feedback.

Warm regards,
Team Wisr

Noté 5 sur 5 étoiles

They are amazing

They are amazing, such a easy loan process with the lowest interest rate, incredibly quick approval and settlement. Highly recommended

1 mai 2026
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Réponse de Wisr Finance

Thanks for the wonderful feedback, Michael. All the best.

Noté 5 sur 5 étoiles

Host got my lone with Wisr through a…

Host got my lone with Wisr through a broker all went well great communication with Wisr once all was done so easy to send everything they needed through email

23 avril 2026
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Réponse de Wisr Finance

Thanks for the wonderful feedback, Kerry. All the best.

Noté 4 sur 5 étoiles

When applying for my loan was a bit…

When applying for my loan was a bit hesitant. I filled out the forms and within minutes of submitting had a person contact me. Talked about my situation and the team did everything in there power to help best for my finances. I'm a very happy customer alot less stressed and would tell anyone to go with these guys. Thankyou so much.

9 avril 2026
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Réponse de Wisr Finance

Wow, we love to hear this feedback. Thanks for sharing your experience, Narelle

Noté 5 sur 5 étoiles

Fast Friendly Finance

Fast, friendly, finance, I highly recommend this company

11 avril 2026
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Réponse de Wisr Finance

Thanks for your feedback Roy. It's great to hear about your fast and easy experience.

Noté 4 sur 5 étoiles

The procedure was quick and…

The procedure was quick and straightforward and simple to follow. As long as you have everything the process is quick.

2 avril 2026
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Réponse de Wisr Finance

Awesome, great to hear it, Joseph.

Noté 1 sur 5 étoiles

DO NOT USE THIS FINANCE COMANY

DO NOT USE THIS FINANCE COMANY. I took out a personal loan with Wisr, and after checking my credit score 6 weeks later, I could see that Wisr have added this to my credit file....TWICE. I have tried to resolve this and Wisr have not followed through, attempted to resolve this or contacted me. I have been "ghosted". I had to contact Wisr again to try and resolve this and have been ignored. My credit score was in the high 800's and now it's well below the average Australian score. Because of this major error, my credit score shows two unsecured loans with Wisr which is incorrect. Wisr’s acknowledgement that this was an ongoing issue confirms that Wisr was aware of the problem and had a duty to monitor, manage, and prevent ongoing harm to customers. Wisr’s failure to do so, combined with its failure to correct the error promptly or communicate with me after acknowledging the issue, represents a failure to meet its obligations under the Australian Consumer Law and applicable credit reporting obligations. If I had not identified the error when I was applying for a credit card, I would not have known this error had occurred. Due to this error and how this has affected my credit score, I am unable to apply for a credit card. I advised them that this required urgent attention so this could be removed from my file. Please do not use this company. I have since learned that this type of "error" is common with Wisr as well as other serious matters when handing a customer's credit file and personal information.

30 mars 2026
Avis spontané
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Réponse de Wisr Finance

Hi RM,

Thank you for the feedback. We'd love to understand more about your experience. It's only through feedback like yours that we can continue to improve what we do – and we're passionate about that. If you'd like to discuss this further, please get in touch on 1300 992 007 or email us at contact@wisr.com.au.

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