Crista Walsh listened to what we wanted to do in Italy. She gave us great choices regarding hotels, travel options, and sight seeing tours. All of this was gathered into an excellent itinerary.
L'entreprise a répondu
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Lisez les avis des autres
The Faye mobile app was very useful. I received my flight status immediately through the app which was much faster than going through the airlines website. I felt like the communications connection b... Voir plus
L'entreprise a répondu
Our 5 year old daughter became ill while traveling in Ireland. Faye’s resources made it very simple to schedule a video visit with a doctor and the pharmacy map made it a breeze to get her medication.... Voir plus
L'entreprise a répondu
I never used Faye before, and I bought the insurance at the last minutes. The purchase process was easy. The website that I can input all my flights became very convenient. I used it as my itinerar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance voyage
- Agence de voyages en bateaux de croisière
- Agence d'assurance
- Compagnie d'assurance
- Agence de voyages
À propos de Faye Travel Insurance
Écrit par l'entreprise
Faye is redefining insurance with the first 100% digital, consumer-centric travel insurance for Americans enabling smarter, faster, smoother assistance and claims resolutions. Faye’s whole-trip protection, coupled with its proprietary technology, provides 24/7 immediate support anywhere in the world, quick reimbursements and an app where you can do it all - from covering your trips to filing claims. Those are just some of the reasons Faye was named a TIME Best Invention of 2025.
Protect your trip
Protect your trip
Why you should protect your trips with Faye?
Whole-trip coverage in 60 seconds
Protect your flights, accommodation, luggage, activities, health, and more in under 60 seconds. COVID-19 included.
24/7 assistance (real humans!)
Chat with us around the clock via phone, email, and the Faye app for assistance, emergency help, travel tips and more.
Quick reimbursements
Get reimbursed quickly on travel inconveniences and claims via Faye Wallet, our secure digital payments card that works via your phone’s digital wallet.
Award-winning app
Voted a must-download travel app by Fodor’s, the Faye app tracks your itinerary and provides real-time updates on delays, gate changes, weather and more.
Customizable add-ons
Supplement your policy with add-ons included rental car care, vacation rental damage protection and extreme sports.
Écrit par l'entreprise
Coordonnées de contact
200 Continental Dr., Suite 401, 19713, Newark, Etats-Unis
- +1-833-240-7056
- support@withfaye.com
- withfaye.com
4,7
Excellent
3 k avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Faye Travel Insurance
Benjamin- Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
We had a great 16-day trip
We had a great 16-day trip. Faye gave us peace of mind. For the cost it was well worth it.
12 avril 2026
Réponse : Faye Travel Insurance
Robert - We’re so happy to hear we were able to give you the peace of mind to enjoy your trip to the fullest. Thanks for bringing us along for the journey. -Jeff, VP of Claims at Faye
Second time using service
Second time using service, enjoy the flight updates and coverage would recommend
13 avril 2026
Réponse : Faye Travel Insurance
Thank you, Dale, for sharing your experience. We are truly looking forward to your third adventure with us! -Jeff, VP of Claims at Faye
Nice experience
Nice app and good communications as well as good pricing for the coverage.
12 avril 2026
Réponse : Faye Travel Insurance
Adam, positive feedback like yours motivates us to continue delivering exceptional service and comprehensive coverage to all our customers. We hope to see you again soon! -Jeff, VP of Claims at Faye
Good ongoing communication
Good ongoing communication, high perceived value. Of course, I never had to file a claim. I'd use them again.
11 avril 2026
Réponse : Faye Travel Insurance
Steve - Thank you so much for sharing your experience! We hope to travel with you again and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Pay me and I will do quality control.
11 avril 2026
Réponse : Faye Travel Insurance
Martine - Thank you for your interest in employment opportunities with Faye. Please refer to the Careers (https://www.withfaye.com/careers/) section on our website for a comprehensive list of current openings. -Jeff, VP of Claims at Faye
Peace of mind with your coverage.
Peace of mind with your coverage.
Good information flowing my way from your messages (and app).
And the bonus: I didn't have to use your insurance. No health issues, no accidents, etc.
12 avril 2026
Réponse : Faye Travel Insurance
Johnny - We are happy to hear you didn't run into any issues while traveling. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Did not need to use it.
10 avril 2026
Réponse : Faye Travel Insurance
Sandy- Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Réponse : Faye Travel Insurance
Terry - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
I appreciate that you stayed in touch…
I appreciate that you stayed in touch with short messages. That was important.
10 avril 2026
Réponse : Faye Travel Insurance
Thank you for sharing your experience. We hope to travel with you again and continue providing you with excellent coverage and care on all your future adventures! -Jeff, VP of Claims at Faye
Réponse : Faye Travel Insurance
Karen - We're so glad we could be there for you when things didn't go as planned. We hope the claims process was smooth and helpful. Can't wait to travel with you again! -Jeff, VP of Claims at Faye
Faye was extremely simple to use
Faye was extremely simple to use. I liked that they kept track of all my flight statuses and sent push notifications when to check in and if there were any delays or changes. Great value add for a travel insurance app!
10 avril 2026
Réponse : Faye Travel Insurance
Christina - Thank you so much for the positive feedback. Our goal is to make the Faye app your #1 companion while away from home. It is designed to assist you in staying organized and feeling secure during your travels. Can't wait to see where you go next! -Daniel, VP of Product at Faye
No problems with trip
No problems with trip. Unable to evaluate Faye as we did not require any assistance.
10 avril 2026
Réponse : Faye Travel Insurance
Richard - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Name change on a policy
Had to make a name change on a policy I had just purchasedand spoke with Nakesha, who was extremely helpful, and made the change in just a few seconds. My first experience with Faye and my first contact with Faye, and I’m certainly impressed!
10 avril 2026
Avis spontané
Réponse : Faye Travel Insurance
Thank you, Roy, for sharing your experience. I will make sure to share this feedback with Nakesha directly. We love hearing that you had a positive experience with Faye, and we hope to travel with you again soon! -Jeff, VP of Claims at Faye
Peace of mind
We didn’t need to use the insurance but it was reassuring to know that we were completely covered, from trip cancellation to health issues. In these days of geopolitical turmoil, good cover is essential.
7 avril 2026
Réponse : Faye Travel Insurance
We’re so happy to hear we were able to give you the peace of mind to enjoy your trip to the fullest, Sue. Thanks for bringing us along for the journey. -Jeff, VP of Claims at Faye
User friendly app and experience
9 avril 2026
Réponse : Faye Travel Insurance
Reid - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Réponse : Faye Travel Insurance
Terrence - Thank you so much for the positive feedback. Can't wait to see where you go next. -Jeff, VP of Claims at Faye
Comp. Lounge Passes
On our trip home. We had a long flight delay due to a late arriving aircraft.
Faye sent us a Lounge Pass which we used at the LIMA,Peru airport
9 avril 2026
Réponse : Faye Travel Insurance
Thank you, Gerrit, for sharing your experience. Looking forward to your next adventure. Here’s hoping it goes smoothly and without any delays! -Jeff, VP of Claims at Faye
Actually never had to use the travel…
Actually never had to use the travel insurance, just knowing it was there if I needed it.
9 avril 2026
Réponse : Faye Travel Insurance
Dennis - We are happy to hear you didn't run into any issues while traveling. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
I didn't need to file a claim but felt like Faye would be there if I needed help
I didn't need to file a claim but I felt strongly that Faye would be there to help me if needed.
They contacted me before and during my trip to see if I had any problems.
7 avril 2026
Réponse : Faye Travel Insurance
Tim - We are happy to hear you didn't run into any issues while traveling. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
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