Crista Walsh listened to what we wanted to do in Italy. She gave us great choices regarding hotels, travel options, and sight seeing tours. All of this was gathered into an excellent itinerary.
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The Faye mobile app was very useful. I received my flight status immediately through the app which was much faster than going through the airlines website. I felt like the communications connection b... Voir plus
L'entreprise a répondu
Our 5 year old daughter became ill while traveling in Ireland. Faye’s resources made it very simple to schedule a video visit with a doctor and the pharmacy map made it a breeze to get her medication.... Voir plus
L'entreprise a répondu
I never used Faye before, and I bought the insurance at the last minutes. The purchase process was easy. The website that I can input all my flights became very convenient. I used it as my itinerar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance voyage
- Agence de voyages en bateaux de croisière
- Agence d'assurance
- Compagnie d'assurance
- Agence de voyages
À propos de Faye Travel Insurance
Écrit par l'entreprise
Faye is redefining insurance with the first 100% digital, consumer-centric travel insurance for Americans enabling smarter, faster, smoother assistance and claims resolutions. Faye’s whole-trip protection, coupled with its proprietary technology, provides 24/7 immediate support anywhere in the world, quick reimbursements and an app where you can do it all - from covering your trips to filing claims. Those are just some of the reasons Faye was named a TIME Best Invention of 2025.
Protect your trip
Protect your trip
Why you should protect your trips with Faye?
Whole-trip coverage in 60 seconds
Protect your flights, accommodation, luggage, activities, health, and more in under 60 seconds. COVID-19 included.
24/7 assistance (real humans!)
Chat with us around the clock via phone, email, and the Faye app for assistance, emergency help, travel tips and more.
Quick reimbursements
Get reimbursed quickly on travel inconveniences and claims via Faye Wallet, our secure digital payments card that works via your phone’s digital wallet.
Award-winning app
Voted a must-download travel app by Fodor’s, the Faye app tracks your itinerary and provides real-time updates on delays, gate changes, weather and more.
Customizable add-ons
Supplement your policy with add-ons included rental car care, vacation rental damage protection and extreme sports.
Écrit par l'entreprise
Coordonnées de contact
200 Continental Dr., Suite 401, 19713, Newark, Etats-Unis
- +1-833-240-7056
- support@withfaye.com
- withfaye.com
4,7
Excellent
3 k avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Did not have any delays with my trip…
Did not have any delays with my trip but Faye was extremely straightforward and easy to use.
8 avril 2026
Réponse : Faye Travel Insurance
Derek - Thank you for sharing your experience. We truly appreciate it. Hope to travel with you again soon. -Jeff, VP of Claims at Faye
Easy / Competitive Pricing
Easy sign-up. Competitive prices. Simple app and documentation.
8 avril 2026
Réponse : Faye Travel Insurance
Heidi - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Having travel insurance allowed us to…
Having travel insurance allowed us to focus on the joy of travel and take in the sites of destination.
8 avril 2026
Réponse : Faye Travel Insurance
Christy, we are delighted to have played a part in ensuring your trip was worry-free. Faye is here to assist you with any future travel needs. Wishing you many more safe and memorable journeys ahead! -Jeff, VP of Claims at Faye
Great Travel Insurance
To say this is a great Travel Insurance is putting it mildly. I often travel and always use Faye as my insurance. This is the first time I have actually had to file a claim. They are so helpful. Cannot say enough about Candice Milliner one of their reps. She was so patient and completely helped me through the process of filing a claim. Not only that, but Faye immediately approved and issued the compensation due to me. I will never travel without Faye.
20 mars 2026
Avis spontané
Réponse : Faye Travel Insurance
Thank you, Myra, for sharing your experience. I will make sure to share this feedback with Candice directly. We love hearing that you had a positive experience with Faye, and we hope to travel with you again soon! -Jeff, VP of Claims at Faye
They don't pay
We encountered a blizzard which shut down the airport for multiple days and could not go on our vacation. Faye decided that since we had gone to the airport, our trip had started, therefore they wouldn't pay for the trip! I can't imagine why anyone would ever use insurance from Faye
23 février 2026
Avis spontané
Réponse : Faye Travel Insurance
Hi Mark - We truly try to go the distance to make sure those traveling with Faye benefit from our whole-trip protection to the fullest. We are sorry that your experience with us was not what you expected and we appreciate your feedback so we can continue to improve and ensure situations like this don’t happen in the future. If you’d like to continue the conversation, please email me at support@withfaye.com or call us at +1-833-240-7056. - Jeff, VP of Claims at Faye
The website was easy to get a quote and…
The website was easy to get a quote and buy travel insurance.
7 avril 2026
Réponse : Faye Travel Insurance
Helen - Thank you for sharing your experience. We truly appreciate it. Hope to travel with you again soon. -Jeff, VP of Claims at Faye
More relaxed knowing I had coverage!
I was much more relaxed on my recent trip knowing that I was covered by Faye! A passenger on our ship had to be airlifted to a hospital, another broke their arm on the steps, and one person missed the boat from a port. Thank goodness I had a policy to cover me if anything should have happened. Thank you for your services to travelers!
3 avril 2026
Réponse : Faye Travel Insurance
Laura - Thanks for your trust in us. We're happy to hear we were able to provide you with peace of mind during your travels. Can't wait to see where you go next! -Jeff, VP of Claims at Faye
We do not need to use any of the…
We do not need to use any of the services but we were glad to have it just in case!
7 avril 2026
Réponse : Faye Travel Insurance
Jay - We are happy to hear you didn't run into any issues while traveling. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
If I can give them zero stars I would
If I can give them zero stars, I would 23 documents now heading into the third week now they call and tell me it could be another 5 to 7 working days. 80 mph winds canceled two days of flights coming out of Detroit got proof that we never made it on our cruise so I’m not sure why they need to review documents for weeks when everything is right in front of them and it’s clear as day.Company is a SCAM STAY AWAY
14 mars 2026
Avis spontané
Réponse : Faye Travel Insurance
Hi Claude, We apologize for the delay in processing your claim. Our team is actively working to resolve this matter as quickly as possible. I have been in direct contact with your examiner, who will be reaching out to you by phone today. This call is to ensure that all necessary information is gathered for a thorough review of your claim. Once the examiner has confirmed all documentation has been submitted, they will be able to finalize the claim and provide you with a determination letter. -Jeff, VP of Claims at Faye
Super easy and cheap!
Was Faye travel insurance, I was able to get a quote and an easy one time payment over the app. Super easy super fast super cheap.
6 avril 2026
Réponse : Faye Travel Insurance
Thank you, Kelly, for sharing your experience. Looking forward to your next adventure. -Jeff, VP of Claims at Faye
Real time updates and easy to use App.
3 avril 2026
Réponse : Faye Travel Insurance
Vicki - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Great Customer Service Reps.
I have not yet decided which travel insurance policy I will purchase, but I wanted to recommend Faye for the excellent customer service I received from one of their customer service agents. Jamilla L was wonderful. Very patient and knowledgeable. When there was a question she couldn't answer, she took the time to explore the issue in depth before answering me. I never got the impression she was just trying to sell me a policy. She was truly interested in providing the best service, and quote, for my circumstances. Thank you, Jamilla!
6 avril 2026
Avis spontané
Réponse : Faye Travel Insurance
Thank you, Greg, for sharing your experience. I will make sure to share this feedback with Jamilla directly. We look forward to (hopefully) being your go-to choice for travel insurance & assistance in the future! -Jeff, VP of Claims at Faye
The trip went off without a hitch
The trip went off without a hitch. Fortunately we had no need of insurance. Even so they always kept us up to date on our travel itinerary.
3 avril 2026
Réponse : Faye Travel Insurance
Kathleen - We are happy to hear you didn't run into any issues while traveling. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
Réponse : Faye Travel Insurance
Sheila - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Stress free
So easy to get and gives peace of mind while traveling, knowing that any unexpected expenses due to health or travel issues are covered
6 avril 2026
Réponse : Faye Travel Insurance
Jill - We are so happy to hear that we were able to provide you with peace of mind during your travels! Can't wait to see where you go next! -Jeff, VP of Claims at Faye
I did not have to use the insurance but…
I did not have to use the insurance but knowing that I had it if I needed it brought peace of mind while traveling.
4 avril 2026
Réponse : Faye Travel Insurance
We’re so happy to hear we were able to give you the peace of mind to enjoy your trip to the fullest. Thanks for bringing us along for the journey. -Jeff, VP of Claims at Faye
Luckily
Luckily, they were easy to deal with, but I didn’t have to file any claims or anything, but it was felt more secure because we did have coverage in case something happened. Thank you.
5 avril 2026
Réponse : Faye Travel Insurance
Marilyn - We are happy to hear you didn't run into any issues while traveling. We hope to see you soon and continue providing you with peace of mind and excellent coverage on all your future adventures! -Jeff, VP of Claims at Faye
So helpful when child was sick abroad
Our 5 year old daughter became ill while traveling in Ireland. Faye’s resources made it very simple to schedule a video visit with a doctor and the pharmacy map made it a breeze to get her medication. The Faye team also checked in with me to see if they could offer any support after they saw we utilized our plan. We won’t be traveling internationally without Faye! Thank you!
26 mars 2026
Réponse : Faye Travel Insurance
Ines - We're so glad to hear that you chose Faye to protect your trip! Our goal is to go the distance to protect you - from the little details to the big destinations, and every moment in between. We hope your daughter is recovering quickly! Faye is here to assist you with any future travel needs. Wishing you many more safe and memorable journeys ahead! -Jeff, VP of Claims at Faye
Easy to use. Web site great. Info provided throughout the process.
Easy to use. Great info about trip and actions to take if required.
4 avril 2026
Réponse : Faye Travel Insurance
Gary - Thanks for bringing us along. We hope we’re invited on your next adventure! -Jeff, VP of Claims at Faye
Peace of mind especially with the TSA…
Peace of mind especially with the TSA strike and the baggage handler strike in Spain happening at the same time…
5 avril 2026
Réponse : Faye Travel Insurance
Benedict - We are so happy to hear that we were able to provide you with peace of mind during your travels! Can't wait to see where you go next! -Jeff, VP of Claims at Faye
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