West Midland Shoe Company Avis 

846
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sandals arrived promptly but unfortunately had to return through no fault of west midland co. Received a replacement pair but same thing happened had to return these. All very business like so can't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

West Midland Shoe Company is a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

846 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(846)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I bought slippers from them and they…

I bought slippers from them and they were nice with a good colour combination and comfortable.

5 avril 2024
Avis spontané
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Réponse de West Midland Shoe Company

Hi Aliza,

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We Hope your Slippers are keeping your feet cosy.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Excellent company to deal with

Very pleased with the level of customer service received from WMS company. Would definitely recommend this company.

8 mars 2024
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Réponse de West Midland Shoe Company

Hi Gillian,

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We Hope you enjoy your Judi Shoes & Bag.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Excellent quality leather shoes

Excellent quality leather shoes. Excellent customer service

7 mars 2024
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Réponse de West Midland Shoe Company

Hi Lubna,

Thank you for taking the time to write us a 5* review.

It was lovely meeting you yesterday, we are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We Hope you enjoy your Hollie Boots even than you do already and don't forget to keep an eye out on our website.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Trust your toes to this firm!

The boots I ordered were an absolute bargain! Excellent quality and fast delivery. Also, ordering was easy, and instructions clear and straightforward.

6 mars 2024
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Réponse de West Midland Shoe Company

Hi Kath,

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We Hope you enjoy your Paxton Boots.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, fast delivery, excellent price!

8 mars 2024
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Réponse de West Midland Shoe Company

Hi Hazel,

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Sarah Shoes.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Great customer service and great company

Great customer service and great company

29 février 2024
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Réponse de West Midland Shoe Company

Hi Nicola,

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are sorry you had to return your Paxton Boots as they where too big for you.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

I highly recommend this company and their products.

The service is brilliant, dispatched and delivered in a couple of days. The boots are perfect for me, well made, comfortable and hard wearing as well as looking good. As a person who has had problems with hip, knee and ankle pain I find I can wear these with no pain at all and can walk for miles. I've had two pairs similar (from WMSC) bought locally now I've found them online I will continue to get them (bought 2 pairs this time). Going to check out their sandles for summer next.

27 février 2024
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Réponse de West Midland Shoe Company

Hi Margaret

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you continue wearing your Paxton Boots pain and we hope you like our summer sandals - they will be launched in the next couple of weeks.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time. Good quality product

29 février 2024
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Réponse de West Midland Shoe Company

Hi Lynda

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy wearing your Calypso Trainers.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Very Happy

Easy to order. Fast efficient delivery. Love the bag.
Thank you.

29 février 2024
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Réponse de West Midland Shoe Company

Hi Alyson

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are so pleased you love your Catherine Bag

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Perfect customer service 5 Stars

Perfect customer service 5 Stars. Always a great service when ordering online, customer service is excellent and the shoes are always well packed. Would 100% recommend.

19 février 2024
Avis spontané
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Réponse de West Midland Shoe Company

Hi Samantha

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Fabulous boots delivered in super-quick…

Fabulous boots delivered in super-quick time.

13 février 2024
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Réponse de West Midland Shoe Company

Hi Heather

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you are enjoying your Paxton Boots.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. They helped me find the right boot too suit my requirements.

12 février 2024
Logo de West Midland Shoe Company

Réponse de West Midland Shoe Company

Hi Heath

Thank you for taking the time to write us a 5* review.

It was lovely to meet and be able to help you.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you are enjoying your Marley Boots.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Very good experience from ordering to…

Very good experience from ordering to prompt delivery, would definitely recommend this family run company.
Look forward to doing more business in the future.

8 février 2024
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Réponse de West Midland Shoe Company

Hi Mandy

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you are enjoying your Punter Boots .

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 2 sur 5 étoiles

Still waiting for my refund

Loved the boots but had to send them back as too small. Followed their sizing guide on the website so think this must be incorrect. Also still waiting for my refund!

5 février 2024
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Réponse de West Midland Shoe Company

Hi Mr Snaddon

It's great to hear that you loved the boots and I feel your frustration that they were too small and we didn't have the larger size available. Feet are very unique things and whilst we try our best with the sizing and undergo many fit tests before any shoe is actually made, ultimately it is very personal and the only way to know for sure is to try them.

Your refund was issued within 24 hours of receiving the boots back.

We appreciate your custom greatly and hope to see you again in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Fast delivery.

5 février 2024
Logo de West Midland Shoe Company

Réponse de West Midland Shoe Company

Hi Gloria

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Addison Boots .

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Great service and delivered item…

Great service and delivered item straight out, would use again.

5 février 2024
Logo de West Midland Shoe Company

Réponse de West Midland Shoe Company

Hi Claire

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hop you enjoy your Allegra Clutch Bag.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles
Logo de West Midland Shoe Company

Réponse de West Midland Shoe Company

Hi Teresa

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hop you enjoy your Allegra Shoes & Bags.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Quick delivery,amazing quality shoes…

Quick delivery,amazing quality shoes and bag but just didn't match my outfit. Quick refund too ! Will definately purchase form here again

1 février 2024
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Réponse de West Midland Shoe Company

Hi Elizabeth

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are so sorry that the Esme shoes you ordered did not match your outfit.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Great company to deal with.

Easy to order. Easy returns system.
Refunds made promptly, kept updated via email.
I have bought several pairs of shoes/boots all that have been of good quality and very comfortable/

24 janvier 2024
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Réponse de West Midland Shoe Company

Hi June

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are sorry you had to return your Daisy Sandals.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

I returned the boots I had purchased as…

I returned the boots I had purchased as they were too small. By return of post, I received a large repair which fit me perfectly. I was so happy with the prompt negotiation and will be looking forward to using West Midland shoe company in the future

29 janvier 2024
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Réponse de West Midland Shoe Company

Hi Sue

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are so Pleased that your replacement Ainsley boots fit and hope you enjoy wearing them.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

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