West Midland Shoe Company Avis 

846
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sandals arrived promptly but unfortunately had to return through no fault of west midland co. Received a replacement pair but same thing happened had to return these. All very business like so can't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

West Midland Shoe Company is a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

846 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(846)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Second pair!

Second pair of these black elastic shoes I’ve bought - my daughter borrowed the first pair and I never got them back! They’re very comfy and look neat. Ordered over the Christmas break, despatch was promised on January 2nd and, sure enough, they arrived on the 3rd.

28 décembre 2023
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Réponse de West Midland Shoe Company

Hi Julie

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

I hope your daughter paid for your new pair ha ha ha, at least now you can enjoying wearing a nice new pair of Lottie Elastics.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Very pleased with the product and overall experience.

Easy transaction and delivered on time. Very pleased with the service and my boots.

29 décembre 2023
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Réponse de West Midland Shoe Company

Hi Caroline

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy both pairs of your Punter Boots, specially in this colder weather.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Black Booties

Excellent ordering service and also very efficient returns policy.

20 décembre 2023
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Réponse de West Midland Shoe Company

Hi Helena

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are so sorry that you had to return your Kelsey Boots.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

boots were good price

boots were good price, well packed, service very quick

1 décembre 2023
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Réponse de West Midland Shoe Company

Hi Lynda

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Paxton Boots in this colder weather we are having.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Fabulous slippers

Very comfortable and true to size, I love them!!

15 décembre 2023
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Réponse de West Midland Shoe Company

Hi S Graham

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Bexly Slippers and they keep your feet cosy.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Very happy mum of the bride.e…

Purchased a pair of cappollini shoes and matching bag for my daughters wedding. The staff were extremely helpful and spent a lot of time helping me to match them to my outfit. The shoes and bag are of a very high quality and look very stylish. I was delighted with my purchase.

7 décembre 2023
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Réponse de West Midland Shoe Company

Hi Alison

Thank you for taking the time to write us a 5* review.

It was lovely to meet you and help match our shoes to your outfit.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy wearing your Faith Shoes and have a fabulous time at the wedding.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

When my wifes delivery of slippers were…

When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & sorted out my problem. He should be acknowlged,thankyou Ron Peckover.

11 décembre 2023
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Réponse de West Midland Shoe Company

Hi Ronald

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We also try to offer that Personal Service where we can.


We hope your wife now enjoys the correct size Maria Sandals.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de West Midland Shoe Company

Hi Ann

Thank you for taking the time to write us a 5* review.

With us being small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Verity Elastics.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Fantastic Customer Service…

I did not realise the Uttoxeter premises was not a shop but, the staff were fantastic and helped me choose 2 pairs of boots
Well done I have already recommended you to other people

1 décembre 2023
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Réponse de West Midland Shoe Company

Hi Carole

Thank you for taking the time to write us a 5* review.

It was Lovely meeting you and thank you for recommending us to your friends.

With us being small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Punter & Greta Boots and now you know you can pop in anytime we hope to see you again.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Love the shoes

Love the shoes. Customer service is excellent - delivery within days. And best of all - a UK based company.

8 décembre 2023
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Réponse de West Midland Shoe Company

Hi Non

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Poppy Slippers and they keep your feet cosy.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

This is the second pair of boots I've…

This is the second pair of boots I've bought from WMSC. Love them. Speedy delivery too.

6 décembre 2023
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Réponse de West Midland Shoe Company

Hi Terri

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are so happy that you have ordered from us several times before and the fact you are in the States is just amazing.

We hope you enjoy your Paxton Boots.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Perfect shopping experience

My order was delivered promptly and I am delighted with the good quality boots. They fit perfectly and are very comfortable.

5 décembre 2023
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Réponse de West Midland Shoe Company

Hi Susan

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Hattie Boots this winter and many more to come.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Cool Looking, Comfortable Shoes!

I first ordered from West Midland a few months ago to get 2 pair of Adesso shoes to wear before and after golf. The shoes were so comfortable I re-ordered 2 more times to get a variety of comfort shoes! They are so cute and comfortable! The online experience was easy and when I submitted a question they replied quickly. The shipping was good too and while the shipping costs were not inexpensive, the cost of the shoes made up for it, so overall it was very reasonable.

26 novembre 2023
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Réponse de West Midland Shoe Company

Hi Terri

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We are so happy that you have ordered from us several times before and the fact you are in the States is just amazing.

We hope you enjoy your Caitlin, Ezra, Paris & Deena Elastics.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Great boots

Good prompt delivery. I love these boots and have bought them for a few years now. A good quality product, comfortable and hard-wearing.

1 décembre 2023
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Réponse de West Midland Shoe Company

Hi Shelly

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your New Paxton Boots.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery and regular updates

25 novembre 2023
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Réponse de West Midland Shoe Company

Hi Lorna

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Sabrina Shoes & Bag.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team


5 days ago

Excellent service and comfortable

Noté 5 sur 5 étoiles

Hog clogs

Great product just as described and cheaper than elsewhere

24 novembre 2023
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Réponse de West Midland Shoe Company

Hi Penny

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised and the fact that you have ordered from Spain as well is great.

We hope you enjoy your Maeve Slippers.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team


5 days ago

Excellent service and comfortable

Noté 1 sur 5 étoiles

Lousy

Lousy - website not up to date and my item was out of stock

30 novembre 2023
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Réponse de West Midland Shoe Company

Hi Noop

I'm really sorry you feel this way. We have many processes and a dedicated team in place to keep the website as accurate as possible but despite our best efforts, I'm afraid we are only human in the end, and very occasionally stocking errors do occur.

I hope you will give us another chance in the future to make up for this disappointment.

Best Wishes and Merry Christmas

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Great shoes

The Adesso shoes are practical but stylish. Delivery was fast and efficient. Highly recommend.

22 novembre 2023
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Réponse de West Midland Shoe Company

Hi Bebs

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised and the fact that you have ordered from Spain as well is great.

We hope you enjoy your Ezra, Caitlain & Layla Elastics.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Excellent service and comfortable shoes

I have bought ankle boots, shoes and sandals from this company. The leather in the shoes is very comfortable.I have never had to 'break the shoes in', and they have been comfortable the first time of wearing. The sizes are true and there is a good variety of colours and styles.
Customer Service is excellent, ordering online is easy and delivery is prompt. I am very pleased with my purchases.

29 novembre 2023
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Réponse de West Midland Shoe Company

Hi Lyn

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you are still enjoying your Blake Boots and you have plenty of wear out of your Astrid mules in the summer.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

Noté 5 sur 5 étoiles

Easy to find exactly what I was looking…

Easy to find exactly what I was looking for having purchased several pairs in the past. Great speedy delivery. Perfect fit. Thank you

28 novembre 2023
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Réponse de West Midland Shoe Company

Hi Carol

Thank you for taking the time to write us a 5* review.

We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.

We hope you enjoy your Layla Shoes.

We appreciate your custom greatly and we look forward to receiving further orders from you in the future!

Best Wishes

WMSC Customer Service Team

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