Wood Floor Store Avis 

572
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Super happy with my order from Wood floor stores, all the staff were really helpful answering any questions with my order. Being able to order samples online made the decision a lot easier, by... Voir plus

Noté 5 sur 5 étoiles

Brilliant product and very helpful. I floated an engineered oak floor by myself. The boards were of great quality, which helped. The recommended underlay worked brilliantly, the floor feels extremely... Voir plus

Noté 5 sur 5 étoiles

Wood Floor Store Review I recently installed panelling using products from the Wood Floor Store and I’m really pleased with how it turned out. The quality is excellent and the finish looks real... Voir plus

Noté 4 sur 5 étoiles

We bought Konig waterproof laminate flooring. Nice quality product and looks great now that it's down, but tricky to lay. We couldn't find anything on the Wood Flooring website like instruction vide... Voir plus

À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. Société de construction
  3. Fournisseur d'engins de chantier
  4. Fournisseur de bois et de laminés

À propos de Wood Floor Store

Écrit par l'entreprise

Wood Floor Store is an Irish business founded in 2012. We stock over 500 floors from a variety of high quality brands, including Konig, Baum, Karna and Fika We aim to help you as much as possible as you search for your new floor. We offer free samples, finance through Humm, nationwide delivery, as well as a team of experienced staff ready to talk you through the process.
All flooring
Laminate Planks
Laminate Herringbone
Engineered Flooring
SPC Flooring

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

572 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(572)

179 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The product looks of good quality but…

The product looks of good quality but colour does not match online pictures. Online it looks like a brown oak floor and when it arrived it’s a grey/white coloured floor. Not as described

9 janvier 2026
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Réponse de Wood Floor Store

Hi Laura, thank you for your feedback. Pictures can be deceiving in regards to colour, spaces can make floors look different, if you want to email us as sales@woodfloorstore.ie we would be happy to help trying to find a colour you are looking for

Noté 1 sur 5 étoiles

Absolutely disgraceful service

Absolutely disgraceful service! We where told that on the day we ordered our flooring we onmy needed to pay a deposit of half the ammount. We said we could pay he full ammount and the female saleswoman said there was no need.
We where told we would call when the stock was in. We recieved no such call and where left waiting nearly 3 weeks before we went into them. Turns out they had the stock all along and never bothered to call us until they got full payment.

27 décembre 2025
Avis spontané
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Réponse de Wood Floor Store

We’re very sorry to hear about your experience and understand how frustrating this must have been.

At the time of your order, a 50% deposit was required to secure the floor, which is why full payment wasn’t necessary then. Unfortunately, there were delays with the floor coming back into stock. The floor arrived into our warehouse on the same day you visited the store and was uploaded onto our system later that day.

We contact customers once the floor is fully checked into our warehouse and uploaded onto our system, and calls are typically made at the end of the business day. We’re sorry for any confusion or inconvenience caused and appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

I ordered 2 samples only one came

I ordered 2 samples unfortunately only one arrived the other one got lost with the post but the shop manager has been in touch and confirmed will resend the sample. The quality of the 1st sample is great and I appreciate the quick response from the shop in order to get a refund or the other sample resend.

6 janvier 2026
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Réponse de Wood Floor Store

Hi Christina, I am very sorry to hear about the experience you had with ourselves. I just looked into the order and it appears you ordered one of our stocked samples and one sample we would order directly from a supplier. The order was placed to be sent seperately but sometimes things can go wrong with the delivery companies losing the small parcels. i have refunded the order and also resent the sample.
I have emailed you directly in hopes of turning around your experience with ourselves

Noté 1 sur 5 étoiles

Never arrived

Never arrived

2 décembre 2025
Logo de Wood Floor Store

Réponse de Wood Floor Store

Hi Uliana, very sorry to hear about the issue you had with our sample order not arriving. Sometimes the boxes go missing with an post, but we would be happy to replace the box free of charge. I have contacted you by email in order to hopefully turn around your expereince with ourselves!

Noté 5 sur 5 étoiles

Good experience

Good experience - I was looking for a floor patch and it's unfortunately not possible, but they were great in trying to help find the right samples.
Will be back to get full replacement flooring when I'm able to.

13 juin 2025

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