Super happy with my order from Wood floor stores, all the staff were really helpful answering any questions with my order. Being able to order samples online made the decision a lot easier, by... Voir plus
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Brilliant product and very helpful. I floated an engineered oak floor by myself. The boards were of great quality, which helped. The recommended underlay worked brilliantly, the floor feels extremely... Voir plus
Wood Floor Store Review I recently installed panelling using products from the Wood Floor Store and I’m really pleased with how it turned out. The quality is excellent and the finish looks real... Voir plus
We bought Konig waterproof laminate flooring. Nice quality product and looks great now that it's down, but tricky to lay. We couldn't find anything on the Wood Flooring website like instruction vide... Voir plus
À propos de l'entreprise
- Magasin de revêtements de sol
- Société de construction
- Fournisseur d'engins de chantier
- Fournisseur de bois et de laminés
À propos de Wood Floor Store
Écrit par l'entreprise
Coordonnées de contact
Old Airport Road, K67 H0X9, Santry, Irlande
- 840 4458
- hello@woodfloorstore.ie
- woodfloorstore.ie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Light oak 12mm. Great laminate, poor customer service.
I bought light oak 12 mm for 19.99 around 10 days ago. Today I had to buy 2 more boxes and despite the fact that in the website it says the price is 19.99, they guy in the store charged me 20.99 per sq.m. which I noticed when I got home. Not a big deal for 5-10 euros more but this is not ok for customers. Be carefull what they charge you for.

Réponse de Wood Floor Store
Great in sales not so in delivery and…
Great in sales not so in delivery and returns.
Great price and quality.
The delivery date or time was not announced and I had to leave work in the middle of the morning to take on the delivery. This was a sealed palette which would have been dumped in the road if I had not made it clear that this was not acceptable.
Called the company several times to discuss the return of unopened packs and also emailed but never had a reply.
Mixed experience
Good showroom with helpful staff (although sometimes it can be hard to get assistance during busy times).
Processing order and organising delivery was an utterly terrible experience. Unnecessary trip to store because had been incorrectly informed that my product was out of stock. Then organising delivery required 5-6 phone calls, because they couldn't track order with logistics team/company. Finally received confirmation that order would be there in 1-2 hours which caused scramble to ensure could receive delivery with builder.
This would have been a 1-2 star review, except they very quickly replaced damaged box after delivery which was some redemption.
Very efficient and polite service
Very efficient and polite service. One damaged box was delivered but was replaced without ceremony. Would recommend.
Delighted with my floors brilliant…
Delighted with my floors brilliant value for money . The fitters that was recommended to me by the store weren’t very helpful didn’t bother to get back to me about my fitting not very professional
Samples dispatched promptly
Great experience so far ordered my samples today and have already been dispatched and received a personal email to let me know very impressed so far
Got what i wanted delivered when i…
Got what i wanted delivered when i wanted it.
Good service
Order received within 24hrs great…
Order received within 24hrs great choice of company for our flooring
Great selection of flooring on display
Great prices and staff, definitely using them again.
Farmhouse oak herringbone
Excellent quality flooring at very impressive pricing.
After service was also great
This is my second time to purchase from…
This is my second time to purchase from Wood Floor store. Staff excellent and great service.
The staff were so friendly made the…
The staff were so friendly made the purchase so easy
ORDERED OVER PHONE GIRL WAS VERY…
ORDERED OVER PHONE GIRL WAS VERY HELPFUL GAVE ALL RELEVANT INFORMATION THAT I NEEDED

Réponse de Wood Floor Store
Sample
Received sample of flooring well packaged and lovely well finished piece of wood. Nicely defined grain running through. Will definitely be looking to this company for my house flooring.
Super fast shippimg
Super fast shippimg, Very good customer support. Good quality product with excellent value for money
Excellent company to deal with
Excellent company to deal with. Lovely staff, very efficient and obliging. Floors look great too.
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