Workwear Gurus Avis 

256
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the second pair of port west wellington boot I have had They are hard wearing light and comfortable to wear p, which I do most days. Quick delivery easy to order what’s not to like.

Noté 5 sur 5 étoiles

Was a bit worried ordering as never heard of the company before but everything went perfect, great communication from start to, delivery to finish. I’m sure I will be ordering again!

Noté 5 sur 5 étoiles

I couldn’t find these shorts on the Carharrt site but, thankfully, typing the product details into Google took me to Workgeargurus. Ordering was easy, price and postage reasonable and delivery from ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Work wear Gurus stock anything a tradey needs. I purchased some expensive boots which were delivered in time but had a issue with them. Very friendly customer services Who argued my case... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

256 avis

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1 étoile

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A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(256)

127 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Really pleased with my new Blue/Black…

Really pleased with my new Blue/Black Winter Wellies; Super Cosy and comfortable. Hope they last as long as my last pair of Dunlop Wellies that are still going strong after 40 years!

17 février 2026
Logo de Workwear Gurus

Réponse de Workwear Gurus

Thanks for sharing you review and we're delighted you're happy with your purchase. Much as we hope they last you 40 years we'd like to help you again before that so please drop us a line if you need anything else!

Noté 5 sur 5 étoiles

Excellent pricing

Excellent pricing. Fast dispatch, securely packaged in waterproof bag.

17 février 2026
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Réponse de Workwear Gurus

Thanks for sharing your experience with us in your review here, it is very much appreciated. We are glad we hit the mark and look forward to being able to help you again in the future.

Noté 1 sur 5 étoiles

Wont give warrenty from 2 months use

Avoid this company pair of buckboots leaking after 2 months, theyre claiming its a puncture when its a hairline tear refusing to send replacement unless I pay for a new pair.

Customer service abysmal.

17 février 2026
Avis spontané
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Réponse de Workwear Gurus

Hi Toby,

Unfortunately, a product warranty covers manufacturing faults only, not accidental damage caused by things such as contact with sharp objects, exposure to heat or fire, or other external factors. These are standard warranty conditions and are also the terms applied by Buckbootz in this case.

Buckbootz themselves have reviewed the evidence as we asked for a second opinion. They concluded: “The damage just doesn’t present as a flex crack and we cannot cover any form of accidental damage in our warranty.”

We are sorry to hear that you feel disappointed with the outcome, as this is certainly not the experience we aim to provide. We always try to support our customers wherever possible, but we do have to follow the manufacturer’s warranty guidelines and cannot make exceptions outside of these.

We did, however, want to assist where we could, which is why we sought Buckbootz second opinion, and also even offered a goodwill replacement at cost price when the adjudication was made. Something we did not need to do but an effort to show our understanding that misfortune happened so early on after purchase.

We appreciate that this is not the outcome you were hoping for, and we are genuinely sorry that the damage occurred so early in the product’s life but we have certainly been as supportive as possible.

Noté 5 sur 5 étoiles

All good professional service

All good professional service

13 février 2026
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Réponse de Workwear Gurus

Thanks for your feedback and kind words. We alook forward to helping you again in the future.

Noté 5 sur 5 étoiles

Perfect for the rubbish weather

Perfect for the rubbish weather
Jacket was as advertised, warm and good in poor weather. Zip was very stiff but sorted with some beeswax. Would recommend!

13 février 2026
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Réponse de Workwear Gurus

Plenty of poor weather to be testing it out in that's for sure! Thanks for the feedback - we look forward to helping you again in the future

Noté 1 sur 5 étoiles

Avoid this company

Avoid this company. Ordered my work wear 10 days ago. Still no sign of it even being shipped out. Sent emails and no response or solution from supplier. First time using this company. And definitely last. Use the more reliable companies. That ship same day and deliver within 3 days.

11 février 2026
Avis spontané
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Réponse de Workwear Gurus

Hi Paul,

We are sorry to hear that your experience did not meet your expectations on this occasion. We take customer feedback seriously and it is always disappointing to learn when someone feels unhappy with the service received.

For clarity, we would just like to outline a few factual points for anyone reading this review. The order was placed six working days ago, and we contacted you the following day to advise that there would be a delay, with an estimated dispatch time of around one week. You contacted us yesterday on three occasions and we responded twice on the same day. When you requested a refund today, this was processed promptly and the order was cancelled before any goods were dispatched.

We are genuinely sorry that we were not able to deliver as quickly as intended in this instance. While delays can occasionally occur, we always aim to communicate them as early as possible so customers can decide whether to continue with the order or cancel, as happened here. We also aim to remain responsive and helpful throughout, which is something regularly reflected in customer feedback.

That said, we are sorry that this experience fell short of what you expected, and we appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Very happy with trousers.

Very happy with my Regatta waterproof Beacon trousers, that are actually waterproof, good fit, enough pockets and 'normal' looking, so ordered a second pair. Good price and service from Workwear Gurus and prompt, friendly reply to email.

3 février 2026
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Réponse de Workwear Gurus

Thanks for your kind word on both our service and the quality and value of the products! We look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Great service!

Great service!
Quality boots and socks
My son has worn them all week in horrendous weather conditions and have kept him warm and dry

27 janvier 2026
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Réponse de Workwear Gurus

Thanks for your review of both our products and service. We're glad they have both proved themselves! We look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Professional

Professional, helpful company, prompt replies to queries ,and product as described.👍🏻

27 janvier 2026
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Réponse de Workwear Gurus

Thanks you for your review and comments....very much appreciated. We look forward to helping you again in the near future.

Noté 5 sur 5 étoiles

Great quality

Great quality

27 janvier 2026
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Réponse de Workwear Gurus

We're delighted your happy with your order and hope to be able to help you again in the near future. Thanks for taking the time to post your feedback, it's much appreciated.

Noté 5 sur 5 étoiles

Fast delivery time and well packaged…

Fast delivery time and well packaged goods.

27 janvier 2026
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Réponse de Workwear Gurus

Thanks for taking the time to feedback. We're really happy that you're happy! We look forward tohopefully helping you again soon

Noté 5 sur 5 étoiles

I just wanted a pair of decent boots…

I just wanted a pair of decent boots and socks for the winter, had just riggers in the past, saw these,cost a couple of days but i got them,came a couple days later and??..
It's not SNOWED for 2weeks,gotta pair of luminous green & gray boots & socks which fit beautifully but at the moment unless i look like a workman I'll be called 'the luminous man' by everyone!..

21 janvier 2026
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Réponse de Workwear Gurus

Well, thanks to the luminous man for his review - very much appreciated :-)
We hope to help you again in the near future.

Noté 2 sur 5 étoiles

Don't deal with Brian at workwear gurus

I ordered some rock fall safety wellies, socks and insoles, just before Christmas, so I appreciate that people are not in work and things are up the wall a bit but I received an email from work wear guru advising me that there had been a issue with stock and the ones that I had purchased wouldn't be available until the end of January so they offered me a alternative to get them to me sooner, the correspondent email was Brian (YES YOU BRIAN) and I asked him if I could have some buckbootz instead and he advised me that yes they do have buckbootz in stock and that they have them in my size and sends me a link to the buckbootz range (so far so good) so I replied to Brian and explained that I would like some buckbootz in black and orange to witch I got a reply a day later that I needed to send him the exact reference to the wellies that I wanted as buckbootz have a huge range and the best way for me to do it was to copy the text and paste it in to my email to him, so that's exactly what I did (Thanks for the tip Brian 👍) to which I got a reply another day later explaining to me that the Buckbootz were a little dearer so I would have to pay a bit more (still absolutely fine) so I did as I was asked and let him know once I had paid to then get a reply saying he was going to send me the blue and orange buckbootz that day, to which I instantly replied no Brian I want Black and orange not Blue and orange (to which I got no reply) so I sent a follow up email stating that I wanted black and orange but what did Brian do he sent me the Blue and orange well guess what Brian I wanted Black and orange not Blue and orange like I asked for so overall not too fond of Brian as he is either ignorant or colour blind and slow at emails ( CHEERS BRIAN)

17 janvier 2026
Avis spontané
Logo de Workwear Gurus

Réponse de Workwear Gurus

Hi Callum - I won't write a full reply here (yet) as I know the team are working with you to sort out any issues - hopefully we can get this all back on track so it won't be necessary to do so. I think we're just waiting to hear back from you via our service channel.

Noté 5 sur 5 étoiles

Customer service is excellent

Customer service is excellent. I had minor delays with both international and local services, when I contacted Workwear Gurus, they responded promptly and comprehensively to both my emails. I will be using them again in the future.

16 janvier 2026
Avis spontané
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Réponse de Workwear Gurus

Thanks for your review here - very much appreciated and glad we have delivered for you. look forward to helping you again in the future

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with. Used them twice now.
I was a little impatient with my second order and got a nice response from Andrei, The Workwear Gurus Team which answered my query and as promised, the goods arrived today.

16 janvier 2026
Avis spontané
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Réponse de Workwear Gurus

Thanks for your feedback and praise for Andrei here. The whole team work really hard to help and it's great when they get acknowledged like this. We look forward to helping you again in the future

Noté 5 sur 5 étoiles

New work shoes

I really like them, perfect for a hospital work place. Wipeable, comfy, non slip! Great!

15 janvier 2026
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Réponse de Workwear Gurus

Thnakd for your review - we're really glad you love your purchase and we hope to be able to help you again in the near future!

Noté 5 sur 5 étoiles

Work trousers

Second time buying mascot work trousers, great price and great delivery times.
Thank you again

6 janvier 2026
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Réponse de Workwear Gurus

Thnaks for taking the time to review us. Glad we've been able to help you several times and hope we can continue to do so.

Noté 1 sur 5 étoiles

Open up service to the USA

Open up service to the USA. I will pay the extra tariff.

7 janvier 2026
Avis spontané
Logo de Workwear Gurus

Réponse de Workwear Gurus

Hey Jeffrey - please can you contact us at help@workweargurus.com - we can't locate any messages that look like they may have obviously been from you and we want to get in touch.
Trustpilot is obviously not our customer service channel and we don't get provided contact details to try to assist your request - we cn only reply publicly to your comment. If you could contact us there (we assume you won't want to post your contact details publicly here) then we will obviously see what you are looking for here and if we can help :-)
The tariffs and increased customer admin involved in sending goods cause a bunch of challenges for us which do make this really hard - but as with everything customer service related we will always try to help if we are given the opportunity!

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