Workwear Gurus Avis 203

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Company… Great easy to navigate website, goods received promptly and well packaged. Will definitely use them again! The boots… Felt a bit stiff out the box but within 10 mins of wear these boot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Craghoppers shirt online from WWG. I was told a couple of days later that the colour I wanted was unavailable. I was happy to order a different colour and WWG gave me a 5% discount code t... Voir plus

Noté 5 sur 5 étoiles

Workwear gurus are great to deal with. Clear communication on delivery times . And hassle free return for an item that didn’t suit. I will definitely be buying from them again

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered and paid for trousers and hi vis polos, all in stock on the website. 3 days later they tell me trousers are out of stock and do I want a refund for them and still take the polos or cancel w... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Very helpful in resolving customer incompetence

I ordered a Craghoppers shirt online from WWG. I was told a couple of days later that the colour I wanted was unavailable. I was happy to order a different colour and WWG gave me a 5% discount code to apologise.
When I ordered the new shirt I forgot to enter the code. I rang WWG and they refunded me the value of the discount.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Super Comfortable boots

The Company… Great easy to navigate website, goods received promptly and well packaged. Will definitely use them again!

The boots… Felt a bit stiff out the box but within 10 mins of wear these boots had become supple and were on me to the end of the day. Far more supportive than the Le Chameau boots they replaced, plus all the advantages of a safety toe for wearing in a farm setting. Brilliant boots.

23 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for taking the time to review us, our website and the product you ordered. Much appreciated. We're glad you are happy with the purchase and we very much look forward to assisting you again in the future.

Noté 1 sur 5 étoiles

Shambles. Do not use this company

Ordered and paid for trousers and hi vis polos, all in stock on the website.
3 days later they tell me trousers are out of stock and do I want a refund for them and still take the polos or cancel whole order?
I reply the same day saying yes I still want the polos but refund the trousers. Silence for days. Email again asking what’s going on and finally get a reply stating the refund has been processed and the polos will be dispatched first thing Monday morning. This is now Thursday and I’ve just had an email saying they are preparing to dispatch them. 12 days from date of order and nothing received but a promise they are dispatching them.
Absolutely useless. Will never order from them again.

16 avril 2026
Avis spontané
Logo de Workwear Gurus

Réponse : Workwear Gurus

Hi Derek,

We've been over this internally to work through what has happened here as this is far from what we expect. Your review here is fair and I can only apologise as this experience fell well short of our normal standards.

Your order encountered not just one but two unusual occurrences. The first was caused by a member of staff needing to take short notice leave for family reasons. The second was a system glitch caused by a change that had been rolled out. A change that ironically is designed to improve customer experience, but ended up doing the opposite as it delayed the order for a couple of days.

I know we've sent a small token gesture as an apology. We also just wanted to reiterate that we're sorry that you were inconvenienced here.

Noté 5 sur 5 étoiles

Excellent customer service

Although the delivery was delayed I received a call to explain and given an apology, the fact that I received a personal call is excellent customer service

10 avril 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for taking the time to share your feedback. In an age where personal service seems to be an afterthought we are determined to be different. We are glad this has been helpful and we look forward to helping you again in the future.

Noté 5 sur 5 étoiles

The right boot for the right application!

Comfortable and perfect fit. You can feel the quality and the importance of a good and a studied boot from the time you wear it!

10 avril 2026
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Réponse : Workwear Gurus

We totally agree with your comment here! Thanks fo sharing. We're glad you're happy with your purchase and we look forward to helping you again in the future

Noté 5 sur 5 étoiles

Workwear gurus are great to deal with

Workwear gurus are great to deal with. Clear communication on delivery times . And hassle free return for an item that didn’t suit. I will definitely be buying from them again

10 avril 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thankd for taking the time to share your experience with us. Much appreciated. We look forward to helping you again in the future

Noté 5 sur 5 étoiles

The pants are exceptional

The pants are exceptional and great customer service. Couldn’t be happier.

10 avril 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for your feedback on your order and we're glad you're happy. with your purchase. We look forward to helping you again in the future

Noté 1 sur 5 étoiles

Delayed Postage Due to no stock in Uk

I have ordered off this website now twice and both times said in stock but then a day later received an email to say that the item has to come from an eu store and will be a week before update. 1st time was a pair of boots understandably may not be in stock but this time round was a pair of work trousers surely they should be on the shelf in the uk. I will definitely not be ordering off this website again due to them keeping nothing in stock in the UK

5 avril 2026
Avis spontané
Logo de Workwear Gurus

Réponse : Workwear Gurus

Just wanted to update here as I know the team have been working really hard to assist you.
We appreciate you had a pressing need for your order and worked hard to try to get hold of the item you required before leaving the country for work overseas.

Unfortunately the specific item in the size you needed was not to be found anywhere in the UK - we spoke to Helly themselves and also to more local stockists to see if we could find any way of meeting your required timescales. I'm pleased that we found a suitable resolution and sent the alternative pair of Helly trousers in your size. We also sent them express delivery to Northern Ireland (at our expense) to try to make sure we did everything we could to assist. I've spoken to the team and am very confident we made great efforts to try to sort things here for you. We trust you feel the same way and would obviously welcome any revision/correction to your review if you choose to reflect this.

One thing I think it is important to be clear on for anyone reading this just for accuracy. We DO hold a great deal of stock in the UK at quite some expense to us as a business. We are one of the UK's largest Helly stockists. With over 200k items ranged from many brands - c.10k from Helly alone) there are occasions where we need a little more time to transfer between warehouses. We notify people when this is the case, make this clear in our shipping information and always ask customers to contact us if there is an urgent need for an item.

Most importantly on this one though, we hope you like the new trousers - we personally think you have a really good new purchase there.

Noté 5 sur 5 étoiles

Carhartt Mens Polo

Carhartt Mens Polo - Best price of the internet! Amazing delivery time from UK to Australia!
Highly recommended these Guys

31 mars 2026
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Réponse : Workwear Gurus

Thanks for your kind review. Glad you love the order and that we hithe mark with delivery timeframes.We look forward to helping you again in the future

Noté 5 sur 5 étoiles

Safety reading glasses

Bought the portwest safety reading glasses, they we're a good price and they're very clear, all good so far, the transaction was smooth and delivery was prompt

23 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for taking the time to review us. Glad we hit the mark and we look forward to helping you again

Noté 5 sur 5 étoiles

Excellent Quality

Excellent Quality. The jacket was exactly as shown.

23 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Delighted you're happy with your purchase. Just let us know if we can help with anything else as we'd love to help you again in the future.

Noté 5 sur 5 étoiles

The boots I ordered are comfortable

The boots I ordered are comfortable, light weight and well priced. Delivery was fast and well packaged

16 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Glad we were on point with the product and our service. We hope to help you again soon!

Noté 5 sur 5 étoiles

Carhartt Duck Detroit Blanket-Lined Relaxed fit Jacket.

This is a well-made, high-quality jacket with a great fit. The black colour looks very stylish and makes it suitable for almost any occasion.

16 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Delighted you're happy with your purchase and we look forward to helping you again in the future. Thanks for taking the time to share your purchase experience.

Noté 5 sur 5 étoiles

Great purchase experience

Great pair of Carhartt trousers at a very reasonable price.
Great company to deal with ,I was kept informed all the way from ordering to the delivery.

16 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Great trouser at a great price - and I'm glad our service matched the positive product feedback! Thanks for taking the time to share this and we look forward to helping you again in the future

Noté 5 sur 5 étoiles

Workwear Guru’s were really helpful and efficient

Workwear Guru’s were really helpful and efficient in helping me with a problem with my Safety coat. With constant communication when resolving the issue.

16 mars 2026
Avis spontané
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for your feedback. Delighted to hear we got our service right for you. We hope to help you again in the future.

Noté 5 sur 5 étoiles

No Probs.

De Walt really need to get their act together and provide a Womens Size Chart that includes actual body measurements for the International market.

Workwear Gurus were excellent, exchanging sizes without fuss.

27 février 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for taking the time to review us and also for sharing the valuable feedback. We'll pass this back to De Walt - we understand what you are asking for here and it makes sense. We are glad we were able to help you and we look forward to doing so agian in the future

Noté 5 sur 5 étoiles

Good selection

Good selection, quick and reliable service, quality products.

2 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for your review of both our products and the team. We look forward to helping you again in th e future. Please fel free to get in touch any time you need anything.

Noté 4 sur 5 étoiles

Ordering was ok

Ordering was ok, bit slow but due to product not being in stock, refund was very fast in what I sent back, all in all, happy.

2 mars 2026
Avis spontané
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for your review. We appreciate your comments and hope we can help you again in the future.

Noté 5 sur 5 étoiles

Quick delivery.

Quick delivery.

2 mars 2026
Logo de Workwear Gurus

Réponse : Workwear Gurus

Thanks for sharing your experience and delighted we were as prompt as we always try to be! We hope to help you again soon

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