We like the wristbands. Good value with freebies. But the shipping was disappointing. Said they would arrive July 20. Our event was starting July 21. But sadly they didn’t arrive until July 23!!! Th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Customer service was superbly wonderful--very responsive with my many questions before I was ready to place my order. However, a warning for having a message on the inside of the wrist bands--... Voir plus
L'entreprise a répondu
Had wristbands made for a charity golf tournament I am hosting to give out to participants. They made what was designed. Easy system to work with. Good quality. Had a special running that doubled my o... Voir plus
L'entreprise a répondu
Quick and easy ordering. Great pricing and excellent product. I received great customer service too. I appreciate all the automated order updates. Order arrived early, but didn't update in the system,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Coordonnées de contact
16107 Kensington Dr #172, 77479, SUGAR LAND, Etats-Unis
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
4,0
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 39 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Never got the order
Never got the order. Paid extra for rush, and they cancelled the order the day before leaving no time to figure something else out.
20 avril 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for your experience and completely understand your frustration. We know how disappointing and stressful it is to have an order cancelled at the last minute, especially after paying additional rush fees and relying on the order for an important deadline.
This is not the level of service we aim to provide to our customers. We truly regret the inconvenience this situation caused and understand that it left you with very limited time to make alternative arrangements.
Your feedback is extremely important to us, and we are reviewing this matter internally with our team to better understand what happened and improve our process moving forward.
Please reach out to us directly with your order details so we can look further into this and work toward an appropriate resolution. We genuinely appreciate your feedback and the opportunity to make things right.
I ordered wristbands for my son's…
I ordered wristbands for my son's senior class. They arrived really quickly with just standard delivery. The students loved the wristbands! Thank you!
1 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Even with a receipt they still claim I'm wrong
It's very unprofessional to disrgard a customer just because you may be having a bad day and want to quickly push me to the side. I was contacted and basically told that my printed reciept for my order did not matter. My reciept clearly has marked that I ordered a 63mm ring and I was told that since I placed a reorder than the matter was solved. Well reoders are meant to be customized and altered to ensure you get exactly what you want. I have provided this information twice and simply told that this is my problem that they executed the order to my specs which is false on all sides. Sam you are not representing the company well.
12 mai 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for your experience and completely understand your frustration. We know how disappointing and stressful it is to have an order cancelled at the last minute, especially after paying additional rush fees and relying on the order for an important deadline.
This is not the level of service we aim to provide to our customers. We truly regret the inconvenience this situation caused and understand that it left you with very limited time to make alternative arrangements.
Your feedback is extremely important to us, and we are reviewing this matter internally with our team to better understand what happened and improve our process moving forward.
Please reach out to us directly with your order details so we can look further into this and work toward an appropriate resolution. We genuinely appreciate your feedback and the opportunity to make things right.
Amazing experience
Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future services for my dad.
#lumpyscancerjourney #cancersucks
27 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
I have yet to receive my items- very disappointed
I have yet to receive my items. This was for a special event and therefore we had nothing.
The zip code was incorrect. It was listed as 22303 and it should be 22203. I submitted an address update to UPS. They said it has to come from the shipper. I contacted you and you told me to submit it. So I've just been going in circles. Sooooo disappointed cause I love the items.
16 avril 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for the frustration and disappointment caused by this experience, especially since the items were needed for a special event. We understand how important timely delivery was, and we regret the inconvenience caused by the address correction issue and the back-and-forth communication regarding the UPS update process.
We truly appreciate your kind words about the items themselves and are very sorry that the shipping issue impacted your overall experience. Our team would like the opportunity to review this further and assist in resolving the matter as quickly as possible.
Please reach out to us directly with your order details so we can look into the shipment and provide further assistance.
Thank you for bringing this to our attention.
I wish the bags were labeled
Ordering is easy however I wish the bags of wristbands were labeled with the size of wristbands that are enclosed in the individual bags.
29 avril 2026
Avis spontané
Réponse de Wrist-Band
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that the ordering process was easy for you.
We also appreciate your suggestion regarding labeling the wristband bags with the enclosed sizes. We understand how helpful that would be for organization and convenience, especially when handling multiple sizes. Your feedback is valuable, and we will certainly share it with our production and packaging teams for consideration in future improvements.
Thank you again for your support and recommendation.
Very good customer service
My order got sent to the wrong address accidentally and they were quick to fix that. I think that was great of them. Thank you so much! I had a deadline and it was still met.
29 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Excellent quality
Excellent quality! Quick shipment! Prices are phenomenal! Will be ordering again!
23 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Loved my wristbands!
22 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Super fast print & shipping
Super fast print & shipping, great quality, gave us the extra inventory, and had above-and-beyond customer service. Will 100% be a returning customer!
5 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Wrist bands were very easy to order and…
Wrist bands were very easy to order and design. Great product overall. We will order again.
6 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Two Times…
This is my second order and both have been pretty smooth. Thanks for your prompt process.
6 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
The product is perfect
The product is perfect. The price and the ease of purchase all were on point. I couldn't be happier about the relationship were developing as I intend to purchase many more times from this company..
31 mars 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Great service and super fast shipping
Great service and super fast shipping. Second year in a row to order bands. We love them! Can't beat their prices.
25 mars 2026
Avis spontané
Expect delayed shipping from China..
Purchased wristbands with the expectation they would arrive by a certain date to hand out at a memorial service and paid extra to ensure they would, They arrived from China 3 days too late..
13 février 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for the delay in receiving your wristbands, especially given their importance for a memorial service. We understand how disappointing this must have been, and we truly regret not meeting your expectations despite the expedited shipping.
To assist you further and review what went wrong, could you please share your order number and the email address used to place the order?
We appreciate your patience and the opportunity to make this right.
I liked the bracelet quality but the…
I liked the bracelet quality but the colors kinda of ran into one another which made me embossed font, a little blurry on a lot of the bracelets
26 mars 2026
Avis spontané
Great online experience creating the…
Great online experience creating the bracelets, good price and came pretty fast
12 mars 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Different every time
I have ordered the same bands several times and the font is always different even though I choose the same font. This most recent order I also got a few wrist bands with a different phrase so I’m having to go through all the bands to make sure they are correct.
2 mars 2026
Avis spontané
They turned out amazing!
They turned out amazing!! We will definitely use them again!!
22 mars 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
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