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123.ie Avis 

2 258
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arranging my motor insurance with you took a little longer to effect that my experience with other brokers. However, at the end of the day it was well worth it as the cover provided was exactly as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was so easy and straight forward with the Gentleman who answered every question I had,and the cost was unreal compare too other companies...123 is a very fair insurance company I hope il stay with... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

All good as usual with the exception that Is got a better price elsewhere. It wasn't substantial enough for me to move. However this could change next time.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a helpful & easy customer experience. I got a competitive premium. Its also so nice to get a coffee/cake voucher on your birthday...a very good feel-good factor that i genuinely appreciate t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance
  2. aussi dans
  3. Assurance auto
  4. Compagnie d'assurance habitation
  5. Compagnie d'assurance personnelle
  6. Compagnie d'assurance voyage
  7. Mutuelle de santé

Écrit par l'entreprise

123.ie launched in 2002 as the first company in Ireland offering insurance online. We've grown to become a one-stop-shop for all your insurance needs, offering Home, Car, New Driver, Travel, Health and Life Insurance cover. And, at 123.ie, we’re always trying for better - from improving our website, our products and services, trying to better our customer service, trying to better the insurance category! We don’t always get it right but that doesn’t stop us from striving for better. Customers love our offer of up to 20% off new car insurance policies online but they also tell us they really like our friendly staff, the ease of buying online with us and how nice our Rewards program is too.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 258)

357 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Again friendly customer service plus…

Again friendly customer service plus reply time also staff willing to go that extra mile to help you out plus they speak in normal terms not company lingo that you don’t understand

8 septembre 2026
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Réponse de 123.ie

Hi Lorraine, thank you for taking the time to provide your feedback. We are delighted to hear this. -CB

Noté 5 sur 5 étoiles

No hassle at all

No hassle at all

17 septembre 2026
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Réponse de 123.ie

Great to hear this. thank you for your feedback. -CB

Noté 5 sur 5 étoiles

It was so easy and straight forward…

It was so easy and straight forward with the Gentleman who answered every question I had,and the cost was unreal compare too other companies...123 is a very fair insurance company I hope il stay with the company for a long time
Thank u 123

20 juin 2026
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Réponse de 123.ie

Hi Kathleen, thank you for your feedback. We are delighted to hear this. -CB

Noté 5 sur 5 étoiles

Efficiency and pleasant staff

Efficiency and pleasant staff, very helpful

11 septembre 2026
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Réponse de 123.ie

Thank you for taking the time to provide your feedback. We really appreciate this. -CB

Noté 4 sur 5 étoiles

Straightforward quoting and payment

Straightforward quoting and payment, however was quite disappointed with the 40 euro administrative fee for something I did entirely online.

5 août 2026
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Réponse de 123.ie

Thank you for taking the time to provide your feedback, we really appreciate this. -CB

Noté 4 sur 5 étoiles

Easy to contact plus the replacement…

Easy to contact plus the replacement keys a nice touch. Got a free coffee too following my birthday . Plus a much more realistic quote to start it all off

9 septembre 2026
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Réponse de 123.ie

Great to hear this Michael, glad you enjoyed your birthday coffee. -CB

Noté 4 sur 5 étoiles

For me

For me, it’s little expensive than another company, but I like the company.

8 septembre 2026
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Réponse de 123.ie

Thank you for taking the time to provide your feedback. -CB

Noté 5 sur 5 étoiles

Smooth

Easy dealing with them. No problems when switching

14 août 2026
Avis spontané
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Réponse de 123.ie

Thank you for taking the time to provide your feedback Alan. -CB

Noté 5 sur 5 étoiles

Always a helpful & easy customer…

Always a helpful & easy customer experience. I got a competitive premium.

Its also so nice to get a coffee/cake voucher on your birthday...a very good feel-good factor that i genuinely appreciate the chill time having the coffee. I hope 123 never cancels this really good initiative..

6 septembre 2026
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Réponse de 123.ie

Morning, we are delighted to hear you are happy with our service and enjoyed your birthday treat. Enjoy your weekend. -CB

Noté 5 sur 5 étoiles

Easy, and quick

All was easy and quick

5 septembre 2026
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Réponse de 123.ie

Great to hear this, thank you for your feedback. -CB

Noté 5 sur 5 étoiles

They offered the clearest and most…

They offered the clearest and most competitive offers very promptly after the user friendly initial questions. Excellent price point for really good cover.

4 août 2026
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Réponse de 123.ie

Hi Frank, thank you for your feedback. We are delighted to hear this. -CB

Noté 5 sur 5 étoiles

A truly user friendly website which…

A truly user friendly website which contains all of the information to enable clients to make informed decisions and execute the process in a timely way. In relation to motor policies the almost instantaneous return of not only the documents but the Cert is 5 star service in and of itself

28 juillet 2026
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Réponse de 123.ie

Hi Liz, thank you for taking the time to provide your feedback. This is great to hear. -CB

Noté 3 sur 5 étoiles

Reward loyalty

My premium increased . So I left . Why not reward loyalty instead of punishing it 🧐😩

25 septembre 2025
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Réponse de 123.ie

Hi Kevin, thank you for taking the time to provide your feedback. I am sorry to hear our premium was not competitive for you. -CB

Noté 5 sur 5 étoiles

Excellent place for Car Insurance a lot…

Excellent place for Car Insurance a lot cheaper than others. Very easy website to use and you can see and reprint any of your documents anytime.

15 mai 2026
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Réponse de 123.ie

Hi Shane, thank you for the feedback,. We are delighted to hear you are happy with our service. -CB

Noté 1 sur 5 étoiles

Trouble getting claim settled

Have had trouble getting a settlement from 123 for my car being vandalised outside my home.almost 2 months this is going on.i put up a review and customer service gets back to me and i dared to hope it was coming to an end.after explaining my situation again i was getting passed to claims so they could try help get my claim sorted.after my call was disconnected i rang back and discovered that i was now going to receive less than their original offer as excesses and other fees started to come out of the low ball settlement i was offered.avoid the stress and headache as my experience has been nothing but stress and hassle.still taking monthly payments out of my account despite having no car to drive.

13 juillet 2026
Avis spontané
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Réponse de 123.ie

Hi Keith, Thank you for taking the time you provide your feedback. I am sorry to hear this was your experience. I would be happy to give you a call to discuss and investigate this further. If you would like me to arrange this please pop us an email to Info@123.ie with your details. -CB

Noté 2 sur 5 étoiles

Do not in fact ‘reward loyalty’ as they…

Do not in fact ‘reward loyalty’ as they claim.

Got a renewal email for €480 went onto website and filled in details again got quote for €320.

30 août 2026
Avis spontané
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Réponse de 123.ie

Thank you for taking the time to provide your feedback. If you would like to discuss this further please pop us an email to info@123.ie with your details and I can arrange a call to discuss this. -CB

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